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Williamson Cadillac - Service Center

Miami, FL

4.7
3,095 Reviews

3,095 Reviews of Williamson Cadillac - Service Center

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September 02, 2019

NOT customer oriented The dealership doesn’t give alternative car during service (loan), they’re late to pick you up going back to the dealership, then it took them over 20 More

by Ginger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I can’t remember
Sep 04, 2019 -

Williamson Cadillac responded

Ginger, it seems as if we fell short of our standards during your visit and we would like to do what we can to remedy the situation. Please reach out to us at your convenience so we may begin to move forward in a positive direction. Sincerely, Jeff Rogers - General Manager - jrogers@wagmiami.com

September 02, 2019

Bad job I bring my car to the dealer like 2 time for the same problem and they just reprogram and my car now y poor like before ..this week I be back More

by amilcar_cuba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin
Sep 04, 2019 -

Williamson Cadillac responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rogers - General Manager - jrogers@wagmiami.com

September 02, 2019

The best service team The good service start at the front door and just end when they finish the service for me the best I wish all dealers have the same service 1-10 i giv More

by Houary
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony and Vasallo
Sep 04, 2019 -

Williamson Cadillac responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jeff Rogers - General Manager - jrogers@wagmiami.com

September 02, 2019

Excellent customer service and first class facility From the moment you step inside you are treated professionally and the service is excellent. Everyone inside makes you feel comfortable and the lounge More

by FRANCISCOMONTANATENNIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
Sep 04, 2019 -

Williamson Cadillac responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Jeff Rogers - General Manager - jrogers@wagmiami.com

September 01, 2019

Regular preventative maintenance Arrived at appointed time and was efficiently written up by Skip. Services were performed in a timely manner, and vehicle was returned in a nice clea More

by CLIFF G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Sep 02, 2019 -

Williamson Cadillac responded

Thank you for the fantastic review, Cliff! Regards, Jeff Rogers - General Manager - jrogers@wagmiami.com

August 30, 2019

Outstanding The best dealership by far I have ever dealt with for sales or service I would never go anywhere else for my car needs ever More

by JIMMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2019 -

Williamson Cadillac responded

This is the amazing experience we seek to provide, Jimmy! Regards, Jeff Rogers - General Manager - jrogers@wagmiami.com

August 29, 2019

Maintenance Great service and on time. Very friendly staff exceptional. Would definitely recommend anyone to come here. I Mustang my car sales Ceci they're giving More

by DLOVEUPS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ceci
Sep 02, 2019 -

Williamson Cadillac responded

Thank you for trusting us with your vehicle! We'll see you next time! Regards, Jeff Rogers - General Manager - jrogers@wagmiami.com

August 29, 2019

Why I would use Williamson I found the staff, in particular the service staff to be true professionals. They highest levels of customer service. They kept me up to date on the More

by KenK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
August 29, 2019

Oil change and tire rotation It is amazing how all car dealers ignore appointments. When you schedule a doctor's appointment would you expect to be there over 1 1/2 hours? Why is More

by Nothappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure
Sep 02, 2019 -

Williamson Cadillac responded

Thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Regards, Jeff Rogers - General Manager - jrogers@wagmiami.com

August 29, 2019

Great Service Thanks to the great people at Williamson Cadillac in the service area, I was out in a jiffy. I always have my car serviced at Williamson Cadillac. More

by PeterB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
Sep 02, 2019 -

Williamson Cadillac responded

We appreciate the kind words, Peter. We look forward to seeing you again in the future! Regards, Jeff Rogers - General Manager - jrogers@wagmiami.com

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