Williamson Cadillac

Very good service from start to finish I appreciated the quick response from checking in to servicing my car quick response from checking in to servicing my car More

I’m extremely disappointed with my experience at Williamson Cadillac. From the start, the service advisor was rude and dismissive. Before even seeing or testing my car, she pushed back and contested Williamson Cadillac. From the start, the service advisor was rude and dismissive. Before even seeing or testing my car, she pushed back and contested my concern about a malfunctioning radio. As a first-time customer, I immediately felt unheard. I was later texted that my car was ready. When I arrived at the dealership an hour and a half later, I was told the radio hadn’t even been tested yet and the car was still in service. I had to wait while they completed work that should have already been done. Then came day two. After everything that had already happened, they decided to keep the car an additional day. I had to secure a rental, and I received no proactive communication. In fact, I had to repeatedly call just to get a status update because my service advisor was completely unreachable. I live less than 1.5 miles from this dealership, yet based on this experience, I would rather drive across town to a different Cadillac dealer than return here. Cadillac positions itself as a premium brand. The service experience should reflect professionalism, accountability, and clear communication. Unfortunately, this visit fell far below that standard. More

i spend 5 hours there but i have to stay because i living 3 1/2 hours away, i select that dealership for the experience i have before (great service, professionalism and the reputation you are having compare 3 1/2 hours away, i select that dealership for the experience i have before (great service, professionalism and the reputation you are having compared with other dealership. More

Celida Naranjo was an excellent car salesperson from start to finish. She was professional, knowledgeable, and very attentive to my needs. Celida made the entire buying process smooth and stress-free, a start to finish. She was professional, knowledgeable, and very attentive to my needs. Celida made the entire buying process smooth and stress-free, always taking the time to answer my questions and explain everything clearly. Her honesty and dedication truly stood out. I highly recommend Celida to anyone looking for an outstanding car-buying experience. More

They were great. Very efficient and helpful The service was smooth. The best I've ever had at a dealership Very efficient and helpful The service was smooth. The best I've ever had at a dealership More

Disappointed the 26caddy looks just like my '21! Dealership is always a smooth operation! Friendly place! Dealership is always a smooth operation! Friendly place! More

I have been with Williamson Cadillac for years. I mean since 2017. I have never been disappointed I mean since 2017. I have never been disappointed More

It was just smooth operation. Everything went so smoothly, and if I had to do it again, I would choose the same people. Everything went so smoothly, and if I had to do it again, I would choose the same people. More

Always poor to unacceptable workmanship Never a great experience with the workmanship and overall quality of work. Always an issue. experience with the workmanship and overall quality of work. Always an issue. More

The repair tech was awesome. Very good and quick. He was a pleasure to work with. Can't say enough. Thank you!!! I don't remember his name unfortunately. Very good and quick. He was a pleasure to work with. Can't say enough. Thank you!!! I don't remember his name unfortunately. More