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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,846 Reviews
Call Service Center (305) 670-7100

1,846 Reviews of Williamson Buick GMC - Service Center

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February 11, 2022

Associate Richard Loero is great at his customer service. He always has the answers & if he doesn’t have an answer he will always get the answer for you. Richard is the best. More

by MrDreLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2022 -

Williamson Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Beny Ledesma General Sales Manager benyl@wagmiami.com

February 10, 2022

The service was quick and easy. The only problem I found was that the GMC App did no tell the service department know I was coming at my scheduled day and time....That is the only item that needs attention. More

by GUILLERMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2022 -

Williamson Buick GMC responded

Thank you for the great feedback, Guillermo! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Juan Santos Service Director juans@wagmiami.com

February 10, 2022

Great. Erik is the best he always goes out of his way to Answer all my stupid questions. And he does it with a smile. More

by Stratbag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2022 -

Williamson Buick GMC responded

Thanks for the great feedback! We're very happy that Erik was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Juan Santos Service Director juans@wagmiami.com

February 09, 2022

Always professional and helpful! Easy for service and easy to purchase a car. The only place we buy cars. More

by ROVERHOLT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2022 -

Williamson Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Juan Santos Service Director juans@wagmiami.com

February 09, 2022

Great Service.. Richard was GREAT as always.. Ask for him when you go for service. More

by EJCASTELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 11, 2022 -

Williamson Buick GMC responded

Richard is pleased to learn that you enjoyed your experience with us. We look forward to helping you again! Sincerely, Juan Santos Service Director juans@wagmiami.com

February 09, 2022

Alfonso R. was incredible, attentive, and helped me tremendously during process. Quick service, and advice on decisions was appreciative. Kind. More

by alfonso.cueto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
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Feb 11, 2022 -

Williamson Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Juan Santos Service Director juans@wagmiami.com

February 09, 2022

Dealership is wonderful usually. This time the service was horrible. Very delayed turnaround with no communication. More

by MMCORCORAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valladares
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Feb 11, 2022 -

Williamson Buick GMC responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact me at your convenience. Sincerely, Juan Santos Service Director juans@wagmiami.com

February 09, 2022

I got 4 new tires for my GMC quickly with drop off of myself and pickup when job complete. Everyone friendly, and competent. More

by RLP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cashier do not know her name, Alfonso Robleto
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Feb 11, 2022 -

Williamson Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Juan Santos Service Director juans@wagmiami.com

February 09, 2022

Professional and knowledgeable team. Took a little bit longer than I would like but that’s because they are short on staff and it’s understandable More

by hgggfty
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
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Feb 11, 2022 -

Williamson Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Juan Santos Service Director juans@wagmiami.com

February 08, 2022

Hola Este Taller tiene muy buen servicio son muy amables Hola Este Taller tiene muy buen servicio son muy amables y eficientes Gracias por su servicio More

by mallabea68hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tonny
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Feb 10, 2022 -

Williamson Buick GMC responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sincersmente, Jeff Rogers - jrogers@wagmiami.com

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