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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,846 Reviews

1,846 Reviews of Williamson Buick GMC - Service Center

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March 04, 2022

Excellent service and friendly staff. Dedicated to help and understanding, on time, seriously work, great! More

by JEGSALDANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Williamson Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Beny Ledesma General Sales Manager benyl@wagmiami.com

March 03, 2022

I waited 3 hours for an oil change WITH my infant son and twin daughters. In the past I have been approached and offered a loaner car while I have my children with me. I was also told on the spot that it wil More

by IYAPAPIYA
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Erik Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2022

So far the best service location I’ve been , they really know how to take care of their clients More

by alix.balmir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Williamson Buick GMC responded

Thank you for the feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, Juan Santos Service Director juans@wagmiami.com

March 02, 2022

Eric was prompt and the service was great. The service technician did an excellent job of repairing my trucks transmission ! More

by RU4DIVING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Williamson Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Juan Santos Service Director juans@wagmiami.com

February 28, 2022

As always service department using Mike McKesson was an easy, convenient and great way to get done what needs to be done! More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike McKesson, Skip Moosang
Mar 02, 2022 -

Williamson Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Juan Santos Service Director juans@wagmiami.com

February 28, 2022

Great service from Alfonso Restrepo is excellent. On top of his game all the time. More

by zenia507
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Mar 02, 2022 -

Williamson Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Juan Santos Service Director juans@wagmiami.com

February 28, 2022

It would have been nice if the other service personnel were a bit more professional. The language being used as I walked in that place for the first time did not please me at all. Most also lack compassio More

by Kernbadette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t recall his name but he was not bad
Feb 28, 2022 -

Williamson Buick GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Juan Santos Service Director juans@wagmiami.com

February 28, 2022

Excellent with great facilities and friendly advisors. Will highly recommend this dealership for their car service More

by NACHISUAREZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Mar 02, 2022 -

Williamson Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Juan Santos Service Director juans@wagmiami.com

February 28, 2022

It was my first oil change for my Cadillac & Skip attended me upon arrival. He was polite, professional & very honest about there being a longer wait due to my Cadillac needing a software update due More

by Jackie
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Mar 02, 2022 -

Williamson Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Juan Santos Service Director juans@wagmiami.com

February 28, 2022

nice service team. couple hours for an oil change seems long but they were busy More

by jie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Williamson Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Juan Santos Service Director juans@wagmiami.com

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