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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,845 Reviews
Call Service Center (305) 670-7100

1,845 Reviews of Williamson Buick GMC - Service Center

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May 23, 2022

Everything was very fast and the staff was very nice and efficient thank you gm financial More

by PERAZA22ARLENIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
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May 25, 2022 -

Williamson Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rogers - jrogers@wagmiami.com

May 23, 2022

John is a amazing service representative and is always pending and attentive. AAA service. Great job More

by ALFREDO_BERNAL76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2022 -

Williamson Buick GMC responded

Thank you so much for taking the time to share your feedback with us! Sincerely, Juan Santos Service Director juans@wagmiami.com

May 23, 2022

The service department was quick and fast at my request. came in for a oil change so service overall was quick. service advisor could have been a bit more Friendlier but over all everything was fine. More

by mpache305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2022 -

Williamson Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Juan Santos Service Director juans@wagmiami.com

May 23, 2022

I got there at 3:30 pm for an oil change. I left the Dealer at 6:30 pm. My advisor left and nobody told me my car was ready. I spent 3 hours waiting, the cashier was about to close and leave More

by yessielhdez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erik Fernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2022 -

Williamson Buick GMC responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, Juan Santos Service Director juans@wagmiami.com

May 20, 2022

Mr. Carlos Gomara was very helpful and solved my problem efficiently and kindly. Thank you! More

by jhcuevas411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
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May 23, 2022 -

Williamson Buick GMC responded

Thanks for your outstanding review! I'm very happy to hear that Carlos was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Juan Santos Service Director juans@wagmiami.com

May 19, 2022

Having Yair help me was the best customer service experience I have EVER had in 25 years of car ownership. HIGHLY recommend. More

by ROOFTILE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yair
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May 22, 2022 -

Williamson Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Juan Santos Service Director juans@wagmiami.com

May 18, 2022

Great customer service. Will definitely be returning to this dealer for all maintenance and service on my Cadillac. More

by zsuarez10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
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May 21, 2022 -

Williamson Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Juan Santos Service Director juans@wagmiami.com

May 18, 2022

Williamson Cadillac has outstanding customer service! Highly recommend this dealership! I have serviced my car twice and both times I was super happy with the professionalism, competence and kindness! Fi More

by paresky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
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May 22, 2022 -

Williamson Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Juan Santos Service Director juans@wagmiami.com

May 18, 2022

Maintenance service for my used car was completed a lot faster than what was anticipated. More

by NICOLE JIMENEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2022 -

Williamson Buick GMC responded

Nicole, we are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Juan Santos Service Director juans@wagmiami.com

May 18, 2022

Always a pleasure to drop off my car and let Alfonso take good care of what i need done. More

by Alex Mejia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
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May 18, 2022 -

Alex Mejia responded

The dealership is geat!

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