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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,702 Reviews

1,702 Reviews of Williamson Buick GMC - Service Center

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February 28, 2022

Great service from Alfonso Restrepo is excellent. On top of his game all the time. More

by zenia507
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Mar 02, 2022 -

Williamson Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Juan Santos Service Director juans@wagmiami.com

February 28, 2022

It would have been nice if the other service personnel were a bit more professional. The language being used as I walked in that place for the first time did not please me at all. Most also lack compassio More

by Kernbadette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t recall his name but he was not bad
Feb 28, 2022 -

Williamson Buick GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Juan Santos Service Director juans@wagmiami.com

February 28, 2022

Excellent with great facilities and friendly advisors. Will highly recommend this dealership for their car service More

by NACHISUAREZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Mar 02, 2022 -

Williamson Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Juan Santos Service Director juans@wagmiami.com

February 28, 2022

nice service team. couple hours for an oil change seems long but they were busy More

by jie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Williamson Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Juan Santos Service Director juans@wagmiami.com

February 28, 2022

It was my first oil change for my Cadillac & Skip attended me upon arrival. He was polite, professional & very honest about there being a longer wait due to my Cadillac needing a software update due More

by Jackie
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Mar 02, 2022 -

Williamson Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Juan Santos Service Director juans@wagmiami.com

February 28, 2022

As always service department using Mike McKesson was an easy, convenient and great way to get done what needs to be done! More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike McKesson, Skip Moosang
Mar 02, 2022 -

Williamson Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Juan Santos Service Director juans@wagmiami.com

February 28, 2022

Great experience as usual. The service advisor was very professional and courteous. It’s always a pleasure going there. More

by ENMANUELLABRADA19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Williamson Buick GMC responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Juan Santos Service Director juans@wagmiami.com

February 26, 2022

The best experience from any dealer. Customer service and personal care and expedited services Friday everyone More

by laurie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Williamson Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 24, 2022

Service managers are very courteous, Eric always provides his recommendations about Vehicle care and what should be done to extend the longevity of my Vehicle. More

by felixvidal13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Reyno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gomara, Skip Moosang, Alfonso Robleto
Feb 28, 2022 -

Williamson Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Juan Santos Service Director juans@wagmiami.com

February 24, 2022

Just great service. Fast and friendly. Did not have to wait very long to complete work. I highly recommend it. More

by E_VAZQUEZ1125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Williamson Buick GMC responded

We cannot thank you enough for your wonderful review and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Juan Santos Service Director juans@wagmiami.com

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