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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,844 Reviews

1,844 Reviews of Williamson Buick GMC - Service Center

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August 10, 2022

Outstanding service advisor Skip and car rental manager Edgar, I’ve done it outstanding job and provide great customer service. More

by RCMOORE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edger Lacayo, Skip Moosang
Aug 12, 2022 -

Williamson Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Juan Santos Service Director juans@wagmiami.com

August 09, 2022

excellent service, super good service and very friendly, and waiting there with your hot coffee make my date More

by dmra73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The coffee lady , Carlos Gomara
Aug 11, 2022 -

Williamson Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Juan Santos Service Director juans@wagmiami.com

August 09, 2022

Amazing service, knowledgeable staff and efficient work. Love this place and the staff, you can't go wrong bringing your vehicule here. More

by Fernando Ortega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Williamson Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Juan Santos Service Director juans@wagmiami.com

August 09, 2022

Skip in service is wonderful and would highly recommend this facility to anyone in need of great service. More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skip Moosang
Aug 11, 2022 -

Williamson Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Juan Santos Service Director juans@wagmiami.com

August 07, 2022

Everyone has nice and friendly staff too good atención and we happy because the service was good More

by VELAZQUEZ0365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Williamson Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Beny Ledesma General Sales Manager benyl@wagmiami.com

August 05, 2022

Service completed in one day. Mike Machion, my service person, always see that I am taken of, as I drive up from Key Largo. Pete Bentcourt , sales manager, always a large help. More

by DANCEGIRLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beny Ledesma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Machsiin
Aug 08, 2022 -

Williamson Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Juan Santos Service Director juans@wagmiami.com

August 05, 2022

Professional and prompt service. Service writer was fantastic and exceeded all expectations. Repairs executed quickly More

by aclay128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Williamson Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Juan Santos Service Director juans@wagmiami.com

August 04, 2022

I brought my 2021 Escalade in because it was shaking, they took it for over 2 weeks, never Fixed the problem. Gave me an old loaner car that smelled like cigarettes. Then brought car back in, they took i More

by Jd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Williamson Buick GMC responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Juan Santos Service Director juans@wagmiami.com

August 04, 2022

Our advisor John Varela is amazing. Always responsive and helpful. We’ve had a recent issue with Buick Encore (5 months into lease) and repeated visits for issue not resolved More

by ROME8989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Williamson Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Juan Santos Service Director juans@wagmiami.com

August 04, 2022

Williamson Cadillac is the best! The service and attention are always excellent! So grateful for them! More

by msr1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Aug 05, 2022 -

Williamson Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Juan Santos Service Director juans@wagmiami.com

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