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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,913 Reviews

1,913 Reviews of Williamson Buick GMC - Service Center

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June 08, 2025

The service department is always informative and they go the extra step to deliver a positive customer service experience My Cadillac is serviced in a timely manner the drinks and pastelitos while i wait i More

by GABRIELAARGUELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mckesson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Lacayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Mundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Williamson Buick GMC responded

Hello Gabriela! We're thrilled to hear that our service team consistently provides an informative and positive experience. Making sure your Cadillac is well taken care of is our priority, and we’re glad the refreshments add a special touch to your visit. Thank you for your support!

June 06, 2025

The service is always seamless! Everyone is very attentive and efficient from begging to end More

by yamile0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mckesson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Williamson Buick GMC responded

We're delighted to hear that your experience with us is consistently smooth and efficient, Yamile. Providing attentive service from start to finish is what we strive for, and we truly appreciate your kind words. Looking forward to welcoming you back!

June 05, 2025

I have to credit Mike Penn for the excellent results. Things went so much better because Mike did not send me to Enterprise but let me test drive the XT4 as a loaner car. I just need GM to start making t More

by GRNDMBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mckesson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Williamson Buick GMC responded

We're so glad Mike Penn made your experience smooth and enjoyable with the XT4 as a loaner. Hopefully, GM brings them back soon- thank you so much for sharing your thoughts with us!

June 04, 2025

I was charged $3000 to fix the ESC light on my dash. The light continues to come on and the steering still locks up More

by B-DLERNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erik Fernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Williamson Buick GMC responded

We’re sorry to hear that your issue wasn’t fully resolved. Your satisfaction is our priority, and we’d love the opportunity to make things right. Please feel free to reach out to me at janelysp@wagmiami.com so that we may work toward a solution.

June 03, 2025

Well run. They just have too many cars to keep up with the demand. They were able to give me a loaner which was better than last time when I was sent to get re More

by iburadick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Williamson Buick GMC responded

Thank you for your positive feedback. We truly appreciate your patience and are glad we could provide you with a loaner this time. Our team works hard to keep up with demand, and we’re always looking for ways to improve your experience.

June 03, 2025

Hard to maneuver in to with a 2500 HD Sierra with a full bed. Service writer Julio took good notes on the concerned I was having with the truck. Their service department is backed up and it took two a More

by Buck B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Williamson Buick GMC responded

Thank you for sharing your experience with us, Buck. While extended service times can be challenging, we’re pleased that Julio took the time to carefully address your concerns. We’re grateful for your patience and are glad the loaner vehicle helped make the process more convenient for you. Thank you for choosing Williamson for your automotive needs.

June 02, 2025

Yair was really king,super fast and prefessional I gave him 5 star ,thank Yair More

by Aramis2figueroa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yair Garrido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Williamson Buick GMC responded

Thank you for sharing your experience with us. We're delighted to hear that Yair provided such swift and professional service. Your five-star rating means a lot to our team, and we truly appreciate your support.

May 31, 2025

The staff is friendly, helpful and professional The process was smooth and efficient and I am really satisfied More

by Maryitbuch
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Varela
Jun 02, 2025 -

Williamson Buick GMC responded

We're so happy that you had a smooth and satisfying experience at our service department. Providing friendly, efficient service is our priority, and knowing that you felt well taken care of is incredibly rewarding.

May 27, 2025

Excellent service department. I was seen by Stephanie and she was quick in getting me a loner vehicle and getting my car out of service quick More

by LUISPEREZ31972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Reyno
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Williamson Buick GMC responded

Thank you for your kind words and support- we are so glad to know that your service experience with us was positive and efficient.

May 27, 2025

Good Service. No complains with service or waiting time. Nothing else to comment or write in this rating More

by gagrusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Williamson Buick GMC responded

We appreciate your positive feedback. It’s great to hear that everything went smoothly with your service visit. Thank you for taking the time to rate us!

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