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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,701 Reviews
Call Service Center (305) 670-7100

1,701 Reviews of Williamson Buick GMC - Service Center

Sort by
July 30, 2022

I really appreciate the advisor informing me upfront approximately how long it would be before my vehicle is checked out, then repaired, and telling me the reason for the delay. More

by HEAT1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
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Aug 02, 2022 -

Williamson Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Juan Santos Service Director juans@wagmiami.com

July 29, 2022

Terrific experience the service is always excellent. I have no complaints about the service. Always quick to help and fantastic service. More

by j_alvarez305
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2022 -

Williamson Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Juan Santos Service Director juans@wagmiami.com

July 28, 2022

Very professional and pleasant to visit this dealer all the workers very nice and helpful always feel good to visit More

by IDELSOSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2022 -

Williamson Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Beny Ledesma General Sales Manager benyl@wagmiami.com

July 27, 2022

I am 100% satisfied with Williamson. I have purchased 2 vehicles and have all my service work done here. More

by LG_BUSINESS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Carbonell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2022 -

Williamson Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Beny Ledesma General Sales Manager benyl@wagmiami.com

July 26, 2022

The process is super easy, everyone is friendly and I like they have a driver available to take you home More

by Mdibildox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2022 -

Williamson Buick GMC responded

Thank you for your wonderful feedback. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Juan Santos Service Director juans@wagmiami.com

July 26, 2022

I brought my vehicle in for a required service. Since picking it up I have noticed a significant decrease in MPG. I called to inquire about the situation more than once and have not received a r More

by JFROD
Customer Service
Recommend Dealer
No
Employees Worked With
Erik Fernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2022 -

Williamson Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Juan Santos Service Director juans@wagmiami.com

July 26, 2022

both my son and my daughter-in-law and I select vehicles from this dealer. very satisfied with the care and maintenance service. Congratulations. More

by CINEMATV7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2022 -

Williamson Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Beny Ledesma General Sales Manager benyl@wagmiami.com

July 26, 2022

Outstanding Service and Above and Beyond Excelent Attention - Top Notch! Ralph, Tony & Edgar!! Thank You!! The Valdivia & Roza Family More

by Valdivia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Barraque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Martinez Edgar Lacayo
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Jul 28, 2022 -

Williamson Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Juan Santos Service Director juans@wagmiami.com

July 26, 2022

Very Professional and clean in keeping with a luxury dealer. I was pleased with my vehicle. More

by mjack917
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2022 -

Williamson Buick GMC responded

Thank you so much for the wonderful compliments! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 23, 2022

Roadside Assistance team was great to deal with. They came to my home the same day to replace my dead battery! More

by agarcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason (Roadside Assistance)
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Jul 26, 2022 -

Williamson Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Juan Santos Service Director juans@wagmiami.com

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