Williamson Buick GMC - Service Center

The service at Williamson automotive was first class Mike M was my service writer, and he kept me informed every step of the way. I love this dealership and will probably never go to a different Cadillac dea M was my service writer, and he kept me informed every step of the way. I love this dealership and will probably never go to a different Cadillac dealer for service again. More

Good excusion. Reliable and prompt delivery. Service was clearly explained and promptly executed. Thanks for service. Reliable and prompt delivery. Service was clearly explained and promptly executed. Thanks for service. More

Everyone was so helpful and kind! I love it there! Williamson is the best! So grateful! I love it there! Williamson is the best! So grateful! More

The service was outstanding; My representative was friendly and very helpful. He answere all my questions. friendly and very helpful. He answere all my questions. More

Very poor customer service from the service department. No desire to facilitate the experience of being without one’s car for a prolonged period of time. No desire to facilitate the experience of being without one’s car for a prolonged period of time. More

I'm very satisfied to chice Williamson Cadillac to provide the service for my card. In special thank to Yair Garrido for good attention and professionalism. provide the service for my card. In special thank to Yair Garrido for good attention and professionalism. More

Great help from Edgar and Carmen. They were extremely helpful and professional. Highly recommend them! They were extremely helpful and professional. Highly recommend them! More

Great service and friendly staff. Extremely attentive to clients needs. High quality of service. Thank you to the service team Richard and Julio as well as Alejandro Guabeca. Extremely attentive to clients needs. High quality of service. Thank you to the service team Richard and Julio as well as Alejandro Guabeca. More

Awesome service. Awesome staff. Awesome care. Awesome location. That’s what it should be about. Promote Stephanie now! Awesome staff. Awesome care. Awesome location. That’s what it should be about. Promote Stephanie now! More

My service representative, Julio Lopez, has been extremely helpful and responsive to all of my concerns and questions. He always listens and provides useful feedback. Julio is an asset to Williamso extremely helpful and responsive to all of my concerns and questions. He always listens and provides useful feedback. Julio is an asset to Williamson and they should feel lucky to have him! Also, I commend and have recommended Williamson Cadillac to everyone in my circle. Everyone is very nice and you provide a good atmosphere for your customers. As far as other matters related to certain GM quality products in general , I’m a bit disappointed that since I purchased my car, I have had problems with the CUE system. Twice replaced and still continued to experience issues, particularly with the gps and currently with a non responsive screen. GM, knowing full well of this ongoing issues with the CUE SYSTEM, should fix my issue without any cost to me. This system has been a “lemon” soon after I drove my car off the lot. Also, my sunroof liner started detaching about four years ago and I was told it could not be repaired, that the WHOLE, sunroof would have to be replaced at an astronomical cost to me. I have barely even opened the roof because of the excessive heat here in Florida, but I did thoroughly enjoy it on our few cooler days! I have not been able to use this feature, that I paid extra for, in about five years or longer! These are things I am displeased about and make me wonder if when I finally trade my car, if I’ll feel confident that GM and Cadillac is offering a better luxury product. More