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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,701 Reviews

1,701 Reviews of Williamson Buick GMC - Service Center

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August 09, 2022

excellent service, super good service and very friendly, and waiting there with your hot coffee make my date More

by dmra73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The coffee lady , Carlos Gomara
Aug 11, 2022 -

Williamson Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Juan Santos Service Director juans@wagmiami.com

August 07, 2022

Everyone has nice and friendly staff too good atención and we happy because the service was good More

by VELAZQUEZ0365
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Williamson Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Beny Ledesma General Sales Manager benyl@wagmiami.com

August 05, 2022

Service completed in one day. Mike Machion, my service person, always see that I am taken of, as I drive up from Key Largo. Pete Bentcourt , sales manager, always a large help. More

by DANCEGIRLC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beny Ledesma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Machsiin
Aug 08, 2022 -

Williamson Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Juan Santos Service Director juans@wagmiami.com

August 05, 2022

Professional and prompt service. Service writer was fantastic and exceeded all expectations. Repairs executed quickly More

by aclay128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Williamson Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Juan Santos Service Director juans@wagmiami.com

August 04, 2022

I brought my 2021 Escalade in because it was shaking, they took it for over 2 weeks, never Fixed the problem. Gave me an old loaner car that smelled like cigarettes. Then brought car back in, they took i More

by Jd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Williamson Buick GMC responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Juan Santos Service Director juans@wagmiami.com

August 04, 2022

Williamson Cadillac is the best! The service and attention are always excellent! So grateful for them! More

by msr1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Aug 05, 2022 -

Williamson Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Juan Santos Service Director juans@wagmiami.com

August 04, 2022

Our advisor John Varela is amazing. Always responsive and helpful. We’ve had a recent issue with Buick Encore (5 months into lease) and repeated visits for issue not resolved More

by ROME8989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Williamson Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Juan Santos Service Director juans@wagmiami.com

August 02, 2022

Everyone was very friendly from the tow truck to the cashier. Mr. Yair Garrido attended me, excellent service. More

by DAMARYSMIAMI
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Carbonell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yair Garrido
Aug 04, 2022 -

Williamson Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Juan Santos Service Director juans@wagmiami.com

July 30, 2022

A a a a a a a a a a a a a a a+ More

by jadertamayo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Williamson Buick GMC responded

Thank you for this review! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 30, 2022

It was a pleasant experience courteous and prompt service department I would recommend Williamson Cadillac to everyone More

by KEYWESTLAW
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Valladares
Aug 02, 2022 -

Williamson Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Juan Santos Service Director juans@wagmiami.com

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