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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,701 Reviews

1,701 Reviews of Williamson Buick GMC - Service Center

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October 06, 2022

I was very impressed with the quality of service and the short amount of time it required More

by wdshepard4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yair Garrido
Oct 07, 2022 -

Williamson Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 05, 2022

Williamson Cadillac is the for sure best! Mike is great! They’re all professional and courteous. Customer satisfaction is awesome More

by jimmyfranklin2007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike,
Oct 07, 2022 -

Williamson Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Beny Ledesma General Sales Manager benyl@wagmiami.com

October 05, 2022

Post COVID delays etc It’s been 2 months in service At what point does this stop My service advisor is fantastic and therefore I have been patient but it comes to a point that this is ridiculous. H More

by EPUIG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bruno Zayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beny Ledesma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Martinez - 5 star
Oct 05, 2022 -

Williamson Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Juan Santos Service Director juans@wagmiami.com

October 05, 2022

Compre un servicio de mantenimiento por $799 y ahora resulta que dicen que está expirado , jamas me dijeron que eso expiraba con el millaje o en determinada fecha, en fin que lo he usado pocas veses, as More

by Sarah de la Osa
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Carmen Alicea
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Williamson Buick GMC responded

Esta no es la experiencia que queremos generar, Sarah. Por favor communiquese con nosotros para solucionarla juntos. Sincerely, Juan Santos Service Director juans@wagmiami.com

October 04, 2022

I bring my truck for service and right mirror was broken after car wash it took 2 weeks to find a replacement and no update was given during the 2 weeks More

by DRDUARDO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alberto, Carlos Gomara
Oct 06, 2022 -

Williamson Buick GMC responded

This is not the type of experience we seek to provide. We would like nothing more than to resolve this situation as soon as possible. Please contact us at your convenience. Sincerely, Juan Santos Service Director juans@wagmiami.com

October 04, 2022

Good services. Online and fast. Great customer services from Carlos as well,m, good experience. More

by FDEBERA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Oct 06, 2022 -

Williamson Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Beny Ledesma General Sales Manager benyl@wagmiami.com

October 04, 2022

This dealership was very prompt in business very knowledgeable took very good care of me had no problem I receive a loaner The work was done in a Timely fashion thank you for your help More

by copyist_scented_0w
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Williamson Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Beny Ledesma General Sales Manager benyl@wagmiami.com

October 02, 2022

Friendly, courteous, professional personnel. Service Writer spoke with technicians and then discussed with me. Explained service issues with my truck in a clear manner. Excellent service! More

by ecllerandi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Mackenza
Oct 04, 2022 -

Williamson Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Juan Santos Service Director juans@wagmiami.com

October 02, 2022

I like my car advisor tony martinez hekps me out a great deal when servicing my car More

by patblue01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
Oct 04, 2022 -

Williamson Buick GMC responded

Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, Juan Santos Service Director juans@wagmiami.com

October 01, 2022

I owned an auto business and I know this the best dealership that I know of. And that’s not hyperbole. More

by CANES1222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McKesson
Oct 04, 2022 -

Williamson Buick GMC responded

Thank you so much for leaving this awesome review of our dealership! Sincerely, Jeff Rogers - jrogers@wagmiami.com

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