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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,701 Reviews

1,701 Reviews of Williamson Buick GMC - Service Center

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December 01, 2022

The service was excellent and the salesman was so friendly and good service. I’m recommending this dealer for my friend. More

by USACKERME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Reeves
Dec 02, 2022 -

Williamson Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Beny Ledesma General Sales Manager benyl@wagmiami.com

November 29, 2022

Exceptional service experience! My service advisor Carlos made my visit an excellent experience. Highly recommend! More

by dqcadillac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beny Ledesma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salesperson Guillermo is an exceptional individual., Carlos Gomara
Dec 01, 2022 -

Williamson Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Juan Santos Service Director juans@wagmiami.com

November 28, 2022

I was unable to get an appointment but the service advisor made it so that I could have my car serviced the same day. Service team is professional and customer oriented. Thanks More

by ASMOREJON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Nov 30, 2022 -

Williamson Buick GMC responded

I truly appreciate you taking the time to write about your experience at our service department! Sincerely, Juan Santos Service Director juans@wagmiami.com

November 24, 2022

I had a tire blowout. I needed a new tire and repair quickly. Williamson helped me out. Erik Fernandez is my service associate and as usual he got me in and taken care of More

by LG_BUSINESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Williamson Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Juan Santos Service Director juans@wagmiami.com

November 23, 2022

Very good service, everybody is very nice and helpful. My service advisor Richard is great. More

by MEVA710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Williamson Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional service and we're glad that our team made such a great impression on you. Sincerely, Juan Santos Service Director juans@wagmiami.com

November 23, 2022

Courtesy, Friendly, Attentive. It is very organized. The waiting area is clean. The detail with coffee, drinks and pastries is a nice touch for those waiting. The constant update o More

by geomich9296
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Williamson Buick GMC responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Juan Santos Service Director juans@wagmiami.com

November 23, 2022

Excellent service from service advisor John Varela. My car was in for 105 days. He kept me updated the entire time. More

by cameramanlaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Williamson Buick GMC responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Juan Santos Service Director juans@wagmiami.com

November 22, 2022

The first couple of days, the car worked fine and I was happy. I did not use the car on Sunday or Monday. Today, when I started the car the outside temp showed -40 degrees, exactly the way it was when I More

by CABALLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike McKesson - excellent
Nov 23, 2022 -

Williamson Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Juan Santos Service Director juans@wagmiami.com

November 22, 2022

Great can I upgrade my loaner maybe for a demo vehicle ? If possible Thank you More

by Agsuarez4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Mickensi
Nov 23, 2022 -

Williamson Buick GMC responded

Thank you! Sincerely, Juan Santos Service Director juans@wagmiami.com

November 19, 2022

Scheduling online was quick and easy as was the drop off and pickup with only minimal waiting. Everyone was helpful, proficient and friendly. More

by Dr.Hart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Martinez - 5 star service
Nov 21, 2022 -

Williamson Buick GMC responded

Thank you for reviewing your experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Juan Santos Service Director juans@wagmiami.com

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