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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,701 Reviews
Call Service Center (305) 670-7100

1,701 Reviews of Williamson Buick GMC - Service Center

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December 18, 2022

It’s always a pleasure bringing my GMC truck for Schedule maintenance I have used the same service rep for many years , his name is Eric Fernandez and he always been polite and the service has been accompli More

by robertbline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2022 -

Williamson Buick GMC responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Williamson Buick GMC special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. I look forward to seeing you for your next service appointment! Sincerely, Juan Santos Service Director juans@wagmiami.com

December 16, 2022

Excellent job very professional and very friendly they are very fast I. Services and clean the car More

by JCIBARRA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2022 -

Williamson Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in friendly and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Juan Santos Service Director juans@wagmiami.com

December 15, 2022

Tony and the service Manager were great. Extremely professional and knowledgeable. They treated me with the outmost respect and did the job in just a short time. I am highly appreciative for More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Dec 16, 2022 -

Williamson Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let me know if I can assist you again! Sincerely, Juan Santos Service Director juans@wagmiami.com

December 14, 2022

I was not SOLD any unnecessary work. Carlos is an excellent agent he remembered servicing my truck twice before. George W. Has a great employee. More

by BEARLY4
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
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Dec 16, 2022 -

Williamson Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Juan Santos Service Director juans@wagmiami.com

December 13, 2022

The service is always Amazing 👏 Mike at Service is amazing 👏 Pete Betancourt also Amazing 👏 Omar the salesman Amazing 👏 More

by NMACHADO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Barbachan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2022 -

Williamson Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Juan Santos Service Director juans@wagmiami.com

December 13, 2022

I was there for a recall and I left with a 1,600 bill instead More

by freeflychoicedestiny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Report | Print
Dec 15, 2022 -

Williamson Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Juan Santos Service Director juans@wagmiami.com

Dec 15, 2022 -

freeflychoicedestiny responded

I would definitely be interested in speaking to you concerning this matter asap, if you can forward a direct number or extension that I can contact you immediately, would be appreciated. Rose Flowers 1946 NW 57 St. Miami, Florida 33142 786/991/4560 freeflychoicedestiny@yahoo.com

December 13, 2022

Employees are courteous, professional and very respectful. Everything was explained to me and I was given option of leaving my car or waiting for my car. The waiting room is clean and spacious, More

by VERDEJOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Haeffner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Reyno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gomara
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Dec 14, 2022 -

Williamson Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Juan Santos Service Director juans@wagmiami.com

December 13, 2022

I have found the service department to be honest and knowledgeable. They provide excellent customer service. Always a great experience.. More

by JMBENINCASA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2022 -

Williamson Buick GMC responded

I am glad to hear that you are consistently impressed with the service we offer here at Williamson Buick GMC! Sincerely, Juan Santos Service Director juans@wagmiami.com

December 11, 2022

Excellent, friendly service. Always well informed and puntual. We wouldn’t think of going any where else. More

by Madeira1854
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2022 -

Williamson Buick GMC responded

Thank you for taking the time to write this fantastic review! Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 10, 2022

Super helpful ! Anxiety free experience! Very professional and courteous. Knowledgeable and demonstrate concern for their customers! More

by OBRACERAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beny Ledesma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
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Dec 13, 2022 -

Williamson Buick GMC responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

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