Williamson Buick GMC - Service Center

Best service ever Williamson Cadillac is amazing everyone is polite and the service was fast and easy to understandably i recommend this location to everyone that has a Williamson Cadillac is amazing everyone is polite and the service was fast and easy to understandably i recommend this location to everyone that has a Cadillac Buick and GMC More

Car was lost in the system After taking my truck a 2015 Yukon Denali XL for a battery and routine service I asked to have the rear suspension checked out. There was some quest After taking my truck a 2015 Yukon Denali XL for a battery and routine service I asked to have the rear suspension checked out. There was some question as to wether the electronic ride control system was covered under the GM warranty. Here is where the problem began. Unfortunately my service advisor who is great was out injured so when I called him and left a message no one ever returned my calls. After 11 days! I called and requested to speak to someone else, if I had just kept calling, I’d still be without a car. More

Buick Doctor I generally feel good when we take our Encore in for service/doctor. A simply oil change was needed this time. I parked the car and was instructed to I generally feel good when we take our Encore in for service/doctor. A simply oil change was needed this time. I parked the car and was instructed to go to customer service. I found that funny because I hadn’t seen a customer service sign or banner. I entered and quickly remembered that I truly dislike this part. The gentlemen (no women) behind the desks were all busy. There’s no direction or guidance (signage or arrow) as to where to go or who you can talk to. You simply wait to be acknowledged by the next available person. Last time I was skipped by someone who came in after me. 😞. Not this time though. Eventually I was greeted and received great service. I saw another women come in after me, who shared a similar look of confusion. This part could have been better. I don’t remember the lovely gentleman that helped me. More

Awesome service spot on customer experience Great and prompt customer service with great value and polite treatment. Could not ask for better or more dignified treatment by an automobile service Great and prompt customer service with great value and polite treatment. Could not ask for better or more dignified treatment by an automobile service center. It was more akin to the welcome experience at a nice busy hotel. Tremendous hospitality! More

Great Service Everything was was top notch and like clockwork from start to finish while I waited for my car. I love the fact that the waiting area offers drinks/fi Everything was was top notch and like clockwork from start to finish while I waited for my car. I love the fact that the waiting area offers drinks/finger food/ tv/and space with comfortable seating. More

Excellently. Everyone was very professional and friendly.The waiting time was very short. The whole place was extremely clean and organized. It is always a pleasur Everyone was very professional and friendly.The waiting time was very short. The whole place was extremely clean and organized. It is always a pleasure to go to Williamson Cadillac.Ronell Perera and John Varela are very professional . More

Great service, as always. My seven-year-old CTS-V wagon (and I) came in on a rollback with a serious overheating problem due to a fried coolant line. Skip Moosang was waiting a My seven-year-old CTS-V wagon (and I) came in on a rollback with a serious overheating problem due to a fried coolant line. Skip Moosang was waiting and took great care of me, as he always does. I literally enjoy dealing with WILLIAMSON, even when it’s because I have a car problem. More

Excellent service, given a nice loaner car At Williamson Cadillac we always received great service. My service agent Tony always explains what needs to be done and how long it will take to do i At Williamson Cadillac we always received great service. My service agent Tony always explains what needs to be done and how long it will take to do it. He makes sure I get a loaner car of the right size to continue to do my work. More

AMAZING Staff is amazing - ownership from the top starting with the Williamson's down thru every level. Rolando, Skip, Eddie - terrific team. Run the business Staff is amazing - ownership from the top starting with the Williamson's down thru every level. Rolando, Skip, Eddie - terrific team. Run the business as if it was their own. Marc S. More

Super Clean, organized, friendly, professional , fair, courteous, Punctual. I’ve been very satisfied with the service of M. Barrios. He is concerned abo Clean, organized, friendly, professional , fair, courteous, Punctual. I’ve been very satisfied with the service of M. Barrios. He is concerned about his clients satisfaction And not how much he can sell. More