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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,803 Reviews

1,803 Reviews of Williamson Buick GMC - Service Center

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October 04, 2019

Great First Experience This was the first time I visited, and I was not disappointed. The staff was friendly and efficient with my time, and the customer waiting area had c More

by FELIPEAGUIAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmen
Oct 07, 2019 -

Williamson Buick GMC responded

Thank you for the feedback! We are happy to hear of your positive experience at Williamson Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 04, 2019

Repair/ warranty Took my vehicle in for warranty work and also a repair. All the work was completed with no problems. Car running good now. Thank you John Varela and More

by Archangel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Penn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Varela
Oct 07, 2019 -

Williamson Buick GMC responded

We truly appreciate you taking the time to write about your experience at our service department. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 01, 2019

Excellent Service Department, took my Silverado in for a recall. The work was done quickly and the staff is well organized. Special thanks to Mr Rolando Pardo for ensur More

by Augie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rolando Pardo
Oct 01, 2019 -

Williamson Buick GMC responded

Thank you, Augie! It was our pleasure to assist you. Regards, Jeff Rogers - jrogers@wagmiami.com

October 01, 2019

They took two and a half hours to do an oil change with appt Terrible customer service they do not come to tell you when the car is ready. You have to go and ask, super show service. Thanks More

by JLSUAU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
None of the above
Oct 02, 2019 -

Williamson Buick GMC responded

We appreciate you taking the time to let us know about your experience. Hearing this feedback helps us to alter our service to ensure satisfaction. I would like the opportunity to hear more about what happened. Please contact me so we can work toward a resolution. Regards, Jeff Rogers - jrogers@wagmiami.com

September 27, 2019

Maintenance For some reason the service time for my 40,000 maintenance check took 4 1/2 hours with an appointment. It has never taken this long before. More

by RAMONALONG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Verela
Sep 29, 2019 -

Williamson Buick GMC responded

Thank you for trusting us with your vehicle, Ramon! Regards, Jeff Rogers - jrogers@wagmiami.com

September 27, 2019

Service As always, everything was great. Would not use any other dealer than this one. Always has had a great experience with Williamson Cadilac can’t find a More

by PUPY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guillermo Farinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2019 -

Williamson Buick GMC responded

We really appreciate your business! Please come back to see us again anytime. Regards, Jeff Rogers - jrogers@wagmiami.com

September 26, 2019

Recall I was advices that my car had a recall. I called made the appointment. From the moment I got there until I drove off it took less them 2 hours. More

by XOSHYL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Celida Naranjo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmen in seevice
Sep 26, 2019 -

Williamson Buick GMC responded

We are very happy to read that our team provided such a welcoming and efficient experience! Thank you for choosing our dealership. Regards, Jeff Rogers - jrogers@wagmiami.com

September 25, 2019

Service done right Skip our service writer was one of the most conscientious and attentive people that we have dealt with and any dealership in a very long time we will More

by JTHOMAS27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alberto Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skip
Sep 26, 2019 -

Williamson Buick GMC responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care, Jeff Rogers - jrogers@wagmiami.com

September 25, 2019

Excellent service Kevin is the an excellent person and wealth of knowledge I have enjoyed working with him, he is very detailed in sharing information and very responsi More

by Salahone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Sep 26, 2019 -

Williamson Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Regards, Jeff Rogers - jrogers@wagmiami.com

September 24, 2019

Great service Williamson Cadillac has a great staff and very courteous. They always take good care of your car and provide excellent service. There service area is More

by IZZYGAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Varela
Sep 24, 2019 -

Williamson Buick GMC responded

Thanks a lot for your nice review! Regards, Jeff Rogers - jrogers@wagmiami.com

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