Williamson Buick GMC - Service Center

Tony is the greatest Whenever I come to Williamson Cadillac I am always treated with open hands. The service advisor no matter who it is is always greeted me with a sm Whenever I come to Williamson Cadillac I am always treated with open hands. The service advisor no matter who it is is always greeted me with a smile and took care of my matters or matter right away Not only that Williamson Cadillac service representatives are the greatest, but have great customer skills to groom newbies I don’t believe I will ever have a problem with sales or service Thank you for a great service and sales More

Tires and vehicle service The staff was very friendly and attentive to my needs and questions. The turnaround in processing and getting me on my way was very expeditious. I hav The staff was very friendly and attentive to my needs and questions. The turnaround in processing and getting me on my way was very expeditious. I have being a customer here for the past 9 years and the experience at this Dealership always behind superb and at a standard others should emulate. More

Great, tony is the best!!! Tony was wonderful to deal with. The service was okay the service department forgot to plug in a few things that monitored my pedals and my seat adju Tony was wonderful to deal with. The service was okay the service department forgot to plug in a few things that monitored my pedals and my seat adjustment but Tony fixed it once I told him about it. He is a wonderful service manager. More

Terrible experience Worst experience, they replaced the CUE and removed my navigation. The car had navigation now it's gone. The manager just said that the car didn't com Worst experience, they replaced the CUE and removed my navigation. The car had navigation now it's gone. The manager just said that the car didn't come with navigation even though it did and only offered to put the old CUE back. The sunroof was flush with the roof of the car when I dropped it off now the back is uneven and there's a small dent on the roof. They damaged the inside leather panel on the passenger side. It was next to impossible to get a call back or reply to my emails. They had my car for over a week. More

Check Engine Took my vehicle in because a check engine light came on. The tech that assisted me was extremely professional and very nice. Explained how long it may Took my vehicle in because a check engine light came on. The tech that assisted me was extremely professional and very nice. Explained how long it may take, called me to tell me what was wrong and called when the car was ready. Kept me informed step-by-step. More

Best Service Center I always get an appointment that works for my schedule. Everyone is very friendly and professional and I am completely satisfied with their work every I always get an appointment that works for my schedule. Everyone is very friendly and professional and I am completely satisfied with their work every time. More

Best service ever Williamson Cadillac is amazing everyone is polite and the service was fast and easy to understandably i recommend this location to everyone that has a Williamson Cadillac is amazing everyone is polite and the service was fast and easy to understandably i recommend this location to everyone that has a Cadillac Buick and GMC More

Car was lost in the system After taking my truck a 2015 Yukon Denali XL for a battery and routine service I asked to have the rear suspension checked out. There was some quest After taking my truck a 2015 Yukon Denali XL for a battery and routine service I asked to have the rear suspension checked out. There was some question as to wether the electronic ride control system was covered under the GM warranty. Here is where the problem began. Unfortunately my service advisor who is great was out injured so when I called him and left a message no one ever returned my calls. After 11 days! I called and requested to speak to someone else, if I had just kept calling, I’d still be without a car. More

Buick Doctor I generally feel good when we take our Encore in for service/doctor. A simply oil change was needed this time. I parked the car and was instructed to I generally feel good when we take our Encore in for service/doctor. A simply oil change was needed this time. I parked the car and was instructed to go to customer service. I found that funny because I hadn’t seen a customer service sign or banner. I entered and quickly remembered that I truly dislike this part. The gentlemen (no women) behind the desks were all busy. There’s no direction or guidance (signage or arrow) as to where to go or who you can talk to. You simply wait to be acknowledged by the next available person. Last time I was skipped by someone who came in after me. 😞. Not this time though. Eventually I was greeted and received great service. I saw another women come in after me, who shared a similar look of confusion. This part could have been better. I don’t remember the lovely gentleman that helped me. More

Awesome service spot on customer experience Great and prompt customer service with great value and polite treatment. Could not ask for better or more dignified treatment by an automobile service Great and prompt customer service with great value and polite treatment. Could not ask for better or more dignified treatment by an automobile service center. It was more akin to the welcome experience at a nice busy hotel. Tremendous hospitality! More