Williams Ford

The sales process was wonderful and painless. Quick and easy. Thats where the good ends. On my drive home from buying the car I realized my headlights were not aligned, and my oil change was 250 Quick and easy. Thats where the good ends. On my drive home from buying the car I realized my headlights were not aligned, and my oil change was 250 miles over the sticker. Called immediately and they dont have a spare moment to fix the issues that were already on it when i bought it until a couple weeks later. Haven’t even made a payment on my car yet and the front wheel has started making a terrible squealing noise. The service department has refused to take a look at it for another few weeks. As a person who just spent $20,000 it would be nice to see the dealership service department jumping at the chance to fix a problem that was already there before the vehicle was sold. Instead i was told “service doesnt sell the cars” so its not their problem and i can wait. Thank you to Crystal in the service department for doing the bare minimum and not trying to make a wrong right. More

Needed serpentine belt replaced. Called to see if they could do it. Gal that answered seemed to have zero interest in helping us. Will not waste my time calling them for anything in Called to see if they could do it. Gal that answered seemed to have zero interest in helping us. Will not waste my time calling them for anything in future More

Starting to get very upset. With Jeramy..absolutely not the way to do business .asked about getting a second key for a 35000.00 truck. Still waiting. the way to do business .asked about getting a second key for a 35000.00 truck. Still waiting. More

Taylor and Steve went above and beyond in getting me my new ford fusion they figured out which deal worked best and did it all new ford fusion they figured out which deal worked best and did it all More

I want to thank Daryl for all his help and information when we were looking for a new vehicle. He was very friendly, pleasant to speak with, and very informative about the Ford that we bought. His knowl when we were looking for a new vehicle. He was very friendly, pleasant to speak with, and very informative about the Ford that we bought. His knowledge helped us decide if this was the right vehicle for us. He took the time after we bought the car and explained all the options that were on the vehicle. He made sure that we were satisfied and also said that if we had any questions or problems, do not hesitate to contact him. THAT means alot to us. We would not hestitate to go back when looking for another vehicle and speak to Daryl. More

Steve Acuto helped me the first time I was interested in test driving a vehicle. He asked me what color I preferred, features, etc. He really tried to customize the vehicle for me which was very impressiv test driving a vehicle. He asked me what color I preferred, features, etc. He really tried to customize the vehicle for me which was very impressive given it was just a test drive. He checked the car in advance for cleanliness, gas, etc. and gave an overview of features. He was very detailed for a test drive and I had the feeling it was just how he did things. We weren't ready to buy for a few months but kept checking the inventory for the right vehicle. I assured Steve that whenever it came along I would let him know because he was going to be our salesperson no matter what vehicle we found. Eventually we found the right vehicle for the right price and Steve made the process incredibly easy including negotiating a trade in value and price of the vehicle which we felt was fair on all accounts. When we came to do the paperwork, Steve Curtin assisted us. He had everything organized and the process was amazingly fast compared to some of our past purchases from other dealerships. We moved to the Sayre area about a year ago and vowed that Williams would keep our business because of their high level of customer service. The service departments with Kia and Nissan have always been great and we will continue to purchase and maintain our vehicles with Williams. Thank you for the great customer service. More

Jody was very helpful and professional in his sales presentation. We appreciated the effort he put in for us. We would strongly recommend him to others. presentation. We appreciated the effort he put in for us. We would strongly recommend him to others. More

I received exceptional support and was assisted in a timely fashion. In a matter of a few hours I was able to get the truck of my dreams timely fashion. In a matter of a few hours I was able to get the truck of my dreams More

We would like to thank Steve Curtin. He is a knowledgeable professional who helped us through the financing paperwork needed to purchase our vehicle. He carefully explained each step and all the knowledgeable professional who helped us through the financing paperwork needed to purchase our vehicle. He carefully explained each step and all the available options. We appreciate his help in completing this process as quickly and easily as possible. More