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Williams Chevrolet
Traverse City, MI
378 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 378 reviews
October 01, 2016
New car lease They were helpful and made sure everything was as it should be,The process was smooth, Matt was very informative and helpful in explaining the vehicle They were helpful and made sure everything was as it should be,The process was smooth, Matt was very informative and helpful in explaining the vehicle and the lease. Dennis S More
by Dennis
Employees Worked With
Michael Koorn, Matthew Wooten
September 08, 2016
Bought a suburban that is junk Back in March we bought a Suburban with higher miles 4 months later is parked in the garage with a blown engine. Feel as if I was lied to about the wh Back in March we bought a Suburban with higher miles 4 months later is parked in the garage with a blown engine. Feel as if I was lied to about the whole entire car after the fact of us taking possession, from little things as it took hours of cleaning and it was still an absolute disaster and disgusting as I found the previous owners mail and Bank information left in car. Two they were fixing this and they were fixing that when after I took possession of the car and none of it has been fixed. Oil was thick and black as if it hasn't been changed in well over a year or longer. (no wonder the engine is blown) then if that wasn't enough I made a review on their Facebook page and was contacted immediately as they were going to help and wanted to. I couldn't believe it but it would have helped out tremendously. Get me to take my car to a local dealer to have it diagnosed and got a loaner vehicle for about a week. Once they found out it was the engine they no longer wanted to help us out. And now I'm stuck with a junk piece of crap car and a large payoff. I've had a few different people tell me that this car should have went to auction and not even put on the lot. My husband has bought a few cars from them and my father-in-law has bought brand new vehicles from them for his company. At this time I can't say that we would ever go back and that it would take a miracle if they were honestly ready and willing to help us with this matter.. best part the following weekend I went out with a couple friends started talking to a couple people out back of a Tavern and it was there very own employees there two men were driving there boss around as he was having some adult beverages. I mentioned I bought a car through them and I was very unhappy they ask who I talk to told them a first name and they knew the last and who he was, started laughing and said to never buy a used car from Williams they only make them look pretty sell junk. If they are used, and reassure me that I would not be getting any help from Williams because that's how they are.. hearing that from their own employees made it really reassuring that I made the right choice about buying a vehicle from them. I wish things could have turned out differently, for me and my family as now we struggle with what we need to do with this suburban... More
by Lora2350
Employees Worked With
Bruce Cawley
September 04, 2016
Best experience ever in purchasing a new vechicle Sherrill Scogin - was awesome to work with. Very knowledgeable about the truck we purchased. We knew what we wanted when we came there and she deliv Sherrill Scogin - was awesome to work with. Very knowledgeable about the truck we purchased. We knew what we wanted when we came there and she delivered, not pushy and a delight to work with. I have and will continue to recommend to my friends to go see Sherrill for their vehicle needs. Thanks again Sherrill, we love our new truck. David Russell and Colleen Crain More
by Dave & Colleen
Employees Worked With
Sherrill Scogin
September 03, 2016
Very Satisfied Stefanie Uithol - was very pleasant to work with. She stood in the pouring rain, holding an umbrella for us, while she explained the used pickup we w Stefanie Uithol - was very pleasant to work with. She stood in the pouring rain, holding an umbrella for us, while she explained the used pickup we were looking at. She was very knowledgeable about the vehicle and answered anything we asked about it. What a great smile!! She made the sale! More
by Red
Employees Worked With
Stefanie Uithol
August 30, 2016
A pleasure to deal with. Stephanie Uithol - what a top-rate salesperson with a great memory. She remembered a brief visit we made back in May! She was not at all pushy, and wa Stephanie Uithol - what a top-rate salesperson with a great memory. She remembered a brief visit we made back in May! She was not at all pushy, and was very patient with us as we wandered up and down the aisles.We even went back through again making a list of the particulars of our choices. She finally pointed out what she thought was the best purchase for us. She calmly guided us through the process. With her warm and friendly smile, she had us in the palm of her hand. It helped that she had a good knowledge of the vehicles as well ! More
by Murray
Employees Worked With
Stefanie Uithol
August 22, 2016
Long wait We were at the dealership for 4 hours. That seems like a long time to buy a car. We new exact,y what car we wanted and test drove it right away. The b We were at the dealership for 4 hours. That seems like a long time to buy a car. We new exact,y what car we wanted and test drove it right away. The buying/financing process took about 3.5 hours. Our salesperson was very young and inexperienced. And it showed. Everyone was nice, but there was A LOT of sitting around waiting. (The other salesperson we dealt with, (Kayla) was VERY nice, knowledgable and helpful.) More
by dswov
Employees Worked With
Dakota (the newer one), Kayla Trowbridge
July 22, 2016
Previously had bad experience with a salesman it was a good experience working with Brianna she a pleasure to deal with and answered our questions especially in towing vehicle with our motorhome it was a good experience working with Brianna she a pleasure to deal with and answered our questions especially in towing vehicle with our motorhome More
by baldwin maryjane
Employees Worked With
Breanna Rokos
July 18, 2016
Overall Great Experience I test drove a car I had seen online and the sales staff were very friendly and helpful. I have been through this process several times and my salesp I test drove a car I had seen online and the sales staff were very friendly and helpful. I have been through this process several times and my salesperson, Kayla Trowbridge, was one of the most friendly and helpful people I have dealt with. She gave me great information about the vehicle and was there to answer my questions without being pushy. This really helped me have the time to make sure I found the right vehicle for me. More
by TCGUY
Employees Worked With
Kayla Trowbridge
July 12, 2016
Liars Took my niece there to get her first car Drove over and hour to get there the price quoted to us was different and they would not honor it. After 1 ho Took my niece there to get her first car Drove over and hour to get there the price quoted to us was different and they would not honor it. After 1 hour they still didn't run her credit they made us very uncomfortable. So we left very upset and they didn't care I will never recommend them to anyone and I will let my media friends know also they should not be in business More
by Veey upset
Employees Worked With
Matthew. Anthony
June 30, 2016
Took care of an issue without hesitation !! Had an issue after purchasing my 2008 Cad xxx. I want to make it clear that it "WAS NOT" an issue that was Misrepresented by the Salesperson (Jam Had an issue after purchasing my 2008 Cad xxx. I want to make it clear that it "WAS NOT" an issue that was Misrepresented by the Salesperson (James McClellan) nor the Dealership!!! Took Caddy in to talk with James. He went into office and came out after less than 5 minutes and told me that Cam said "We'll take care of it", and they did! BING, BANG, BOOM...JUST LIKE THAT!! Others involved that I would like to acknowledge and Thank are... PAUL CHAVETTE... DONNY (Sorry I didn't get your last name)... Cam Belanger... and James McClellan. Please also thank any of your crew whom may have been involved that I did not get to meet. Incredible after sale customer service and Great Popcorn Too !!! More
by DADDYLAC
Employees Worked With
DONNY and Paul Chavette, Cameron Belanger, James Mcclellan
