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Williams Chevrolet
Traverse City, MI
248 Reviews
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Showing 248 reviews
January 17, 2012
I never thought I would say this, but here goes: I am amazed by the service department and Drew at Williams Chevrolet. They have went above and beyond what they could have done to fix my Tahoe. They didn amazed by the service department and Drew at Williams Chevrolet. They have went above and beyond what they could have done to fix my Tahoe. They didn't make the truck, but they have fixed every issue that has come up, big or small, the first time! Even how silly this last problem ended up being, the covered it all. No questions asked!!! The service Depatrment has changed my mind about where I will buy my next car... More
by lesliedgirard
Employees Worked With
Drew Denoyer
December 21, 2011
Customer service is one of the best I've worked with in my over 50 years of owning vehicals. Calling in making an appointment is easy and accommodating. Advice on service needs is practical and not request my over 50 years of owning vehicals. Calling in making an appointment is easy and accommodating. Advice on service needs is practical and not requests by your service advisor to complete expensive unneeded maintenance. All employees are friendly and go out of their way to be helpful. The overall experience is great and pricing is fair. We can drive our 2008 CRV as many miles as we wish without worry about service cost and the quality of work performed. More
by huckendr
Employees Worked With
John and Sarah
December 10, 2011
Had an agreement to purchase a used vehicle Agreed upon Had an agreement to purchase a used vehicle Agreed upon price and fax'd in requested paperwork Kelsey indicated we had a done deal and that the vehi Had an agreement to purchase a used vehicle Agreed upon price and fax'd in requested paperwork Kelsey indicated we had a done deal and that the vehicle was mine. Four hours later was advised that the truck got "sold out from beneath me" while my "paperwork" was being completed The salesperson "Kelsey" and Williams Chevrolet - Honda are either incompetent or unethical. Kelsey's word is not to be trusted More
by Lolla2012
Employees Worked With
Kelsey
October 27, 2011
Josh and John do an OUTSTANDING Job Representing Williams Honda Service, They always greet w/ my First name and have always exceeded my expectations. The same goes to the Service Techs. that service my Honda Honda Service, They always greet w/ my First name and have always exceeded my expectations. The same goes to the Service Techs. that service my Honda. By the way my 2005 Honda Accord has 342,984 Miles and is running GREAT. When I wear this one out I'll be back for a New one. Thanks for all you Do. David Morris 231.590.7111 More
by David Morris
Employees Worked With
Josh Mccoy and John Fyfe
October 26, 2011
Starting with the salepeople,I have been coming here since 2000 when i bought my first of three Honda's and service has always been great,and because you always get me in at my convenience, as i drive 6 since 2000 when i bought my first of three Honda's and service has always been great,and because you always get me in at my convenience, as i drive 60 miles one way. I do think the price of the oil change is a little high. More
by cadetdenise
Employees Worked With
josh mccoy
October 26, 2011
My First experiance with this dealer was excellent so i figured i would buy my second truck from Williams. Well i will no longer recommend this dealer to ANYONE. To make a long story short i live 5.5 hrs a figured i would buy my second truck from Williams. Well i will no longer recommend this dealer to ANYONE. To make a long story short i live 5.5 hrs away and was interested in a truck. Over several weeks of talking, I asked the sales person several times if the shape of the truck was good and he insisted it was in good shape. I also asked if there were any issues with the truck or if any work needed to be done and he assured me there wasnt. Well after flying down to pickup the truck, on my drive back home, after shutting the truck off to get Gasoline, it would no longer start due to a dead battery. I had to wait until a stranger came and offered me a jump start. Also when i left the dealership the sales person informed me of a noise that was comming from the truck. He assured me that Dodges sound like that and they thought it was a manifold leak but they had checked it out and everything was ok. Well, after a visit to my local dodge dealership for an inspection on Monday, they told me there was a manifold leak, the front brakes are at 10%, dead battery and there was a rear pinion seal leak (DOESNT SOUND LIKE THE TRUCK IS IN GOOD SHAPE TO ME). So in 96 hours of owning the truck, i have only had to make $897.00 in repairs. The best part about it is i called my sales person, a manager and the person resonding to these posts since Tuesday and have not had one call back. Moral of the story.... DO NOT BUY A USED AUTOMOBILE FROM WILLIAMS AUTOMAX UNLESS YOU HAVE A SECOND PARTY INSPECT IT!!!! UPDATE: 10/28/11 (after 4 days and several voicemails) Dealership Will not compensate any repairs. They gave me the wonderful option of returning the now fixed Truck for a refund of the purchase price not including the repairs. They also gave me a piece of advise to buy a new veichle so i dont have to worry about repairs. They also told me to becareful of Slander, but this is absolutly 100% not slander, this is a true story. Truly disapointed, More
by ppic1981
Employees Worked With
Cameron
October 19, 2011
Good friendly service concerning a major problem with my car. After consultation with Honda America, I was able to get 40% of the non-warranty work covered by Honda America. car. After consultation with Honda America, I was able to get 40% of the non-warranty work covered by Honda America. More
by hzyg16
Employees Worked With
Josh McCoy
October 17, 2011
I have been very happy with the service I've received at your dealership. John Fife and Josh Mccoy are always very accommodating and pleasant to work with. If anyone deserves a raise, it's them. your dealership. John Fife and Josh Mccoy are always very accommodating and pleasant to work with. If anyone deserves a raise, it's them. More
by gibby
Employees Worked With
John and Josh
October 15, 2011
Service rep was very friendly and helpful. service time was over an hour but i was a walk in so im glad they were able to take me. I had a coupon for oil change and tire rotation it was accepted for oil ch was over an hour but i was a walk in so im glad they were able to take me. I had a coupon for oil change and tire rotation it was accepted for oil change but not tire rotation...$29 is a bit high for just oil change w/coupon. tire rotation was another $40 most other dealerships offer special... both for $30 More
by doylett
Employees Worked With
john fyfe
October 13, 2011
My Daughter was looking to buy a used car from here and I was impressed with how paitent and helpful the staff was with her. The car she ended up getting was a pretty good deal and we both are very happy wit was impressed with how paitent and helpful the staff was with her. The car she ended up getting was a pretty good deal and we both are very happy with her purchase. More
by Jewellp3
Employees Worked With
Jon
