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Williams Chevrolet
Traverse City, MI
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A pleasure to deal with. Stephanie Uithol - what a top-rate salesperson with a great memory. She remembered a brief visit we made back in May! She was not at all pushy, and wa Stephanie Uithol - what a top-rate salesperson with a great memory. She remembered a brief visit we made back in May! She was not at all pushy, and was very patient with us as we wandered up and down the aisles.We even went back through again making a list of the particulars of our choices. She finally pointed out what she thought was the best purchase for us. She calmly guided us through the process. With her warm and friendly smile, she had us in the palm of her hand. It helped that she had a good knowledge of the vehicles as well ! More
Long wait We were at the dealership for 4 hours. That seems like a long time to buy a car. We new exact,y what car we wanted and test drove it right away. The b We were at the dealership for 4 hours. That seems like a long time to buy a car. We new exact,y what car we wanted and test drove it right away. The buying/financing process took about 3.5 hours. Our salesperson was very young and inexperienced. And it showed. Everyone was nice, but there was A LOT of sitting around waiting. (The other salesperson we dealt with, (Kayla) was VERY nice, knowledgable and helpful.) More
Previously had bad experience with a salesman it was a good experience working with Brianna she a pleasure to deal with and answered our questions especially in towing vehicle with our motorhome it was a good experience working with Brianna she a pleasure to deal with and answered our questions especially in towing vehicle with our motorhome More
Overall Great Experience I test drove a car I had seen online and the sales staff were very friendly and helpful. I have been through this process several times and my salesp I test drove a car I had seen online and the sales staff were very friendly and helpful. I have been through this process several times and my salesperson, Kayla Trowbridge, was one of the most friendly and helpful people I have dealt with. She gave me great information about the vehicle and was there to answer my questions without being pushy. This really helped me have the time to make sure I found the right vehicle for me. More
Liars Took my niece there to get her first car Drove over and hour to get there the price quoted to us was different and they would not honor it. After 1 ho Took my niece there to get her first car Drove over and hour to get there the price quoted to us was different and they would not honor it. After 1 hour they still didn't run her credit they made us very uncomfortable. So we left very upset and they didn't care I will never recommend them to anyone and I will let my media friends know also they should not be in business More
Took care of an issue without hesitation !! Had an issue after purchasing my 2008 Cad xxx. I want to make it clear that it "WAS NOT" an issue that was Misrepresented by the Salesperson (Jam Had an issue after purchasing my 2008 Cad xxx. I want to make it clear that it "WAS NOT" an issue that was Misrepresented by the Salesperson (James McClellan) nor the Dealership!!! Took Caddy in to talk with James. He went into office and came out after less than 5 minutes and told me that Cam said "We'll take care of it", and they did! BING, BANG, BOOM...JUST LIKE THAT!! Others involved that I would like to acknowledge and Thank are... PAUL CHAVETTE... DONNY (Sorry I didn't get your last name)... Cam Belanger... and James McClellan. Please also thank any of your crew whom may have been involved that I did not get to meet. Incredible after sale customer service and Great Popcorn Too !!! More
Great Costumer Service Had a GREAT sales rep. Stefanie Uithol who works out of the Automax building took the time to get to know us. She listened to our needs and wants, and Had a GREAT sales rep. Stefanie Uithol who works out of the Automax building took the time to get to know us. She listened to our needs and wants, and got us into exactly the type of vehicle and in the price range we were looking for ! We even got a lower than expected interest rate... Bonus ! We are very happy with our new (used) car. We left with NO unanswered questions. Thank you for treating us like humans....not just a sales number. We appreciate the personal attention and will send friends and family your was ! Sincerely, Ralph and Shari Garber More
First Time Car Buyer For this being my first ever "big girl/adult" car, my experience was awesome. Quick, painless, and to the point. Definitely will go back again. For this being my first ever "big girl/adult" car, my experience was awesome. Quick, painless, and to the point. Definitely will go back again. More
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great dealership easy work with fast they get u great payment and low interest recommended with buy again next time Chrissie was great with recommend her, management a easy work with fast they get u great payment and low interest recommended with buy again next time Chrissie was great with recommend her, management and financial was great too. More
Going the extra mile My wife & I bought a used Jeep Sahara Unlimited from Williams. We wanted to ensure the soft top was functioning. Andy (salesman), Mike, & Paul (manage My wife & I bought a used Jeep Sahara Unlimited from Williams. We wanted to ensure the soft top was functioning. Andy (salesman), Mike, & Paul (managers) spent the better part of a couple hours helping us make sure everything was in good working order. We put the soft top on and they're delivering the hard top to our house... 55 miles away! Now that's going the extra mile! More