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Williams Chevrolet

Traverse City, MI

4.7
304 Reviews

2600 US-31

Traverse City, MI

49684

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Showing 304 reviews

August 29, 2016

A pleasure to deal with. Stephanie Uithol - what a top-rate salesperson with a great memory. She remembered a brief visit we made back in May! She was not at all pushy, and wa More

by Murray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefanie Uithol
Aug 30, 2016 -

Williams Chevrolet responded

Murray, We are so glad to hear that Stefanie took such great care of you both while at the dealership and we agree, she is great! Thank you for allowing us the opportunity to earn your business, we will be sure to pass along your kind words to her, we know they will make her smile!

August 21, 2016

Long wait We were at the dealership for 4 hours. That seems like a long time to buy a car. We new exact,y what car we wanted and test drove it right away. The b More

by dswov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota (the newer one), Kayla Trowbridge
Aug 30, 2016 -

Williams Chevrolet responded

DSWOV, We are sorry to hear about the wait that you encountered while at the dealership, we know how long it can feel when purchasing a car, and it can be frustrating. We are glad that Kayla was able to help you, she is absolutely all of the things you listed; and while we do apologize, Dakota is still very new and just like all of us, it does take time to learn a new career. He has a lot of potential and we do not doubt that in time he is sure to be one of our best, we appreciate you hanging in there with him as he learns his new role! If you would like to discuss your experience further, you are welcome to Call Abagail Byar our Customer relations Manager at 231-995-7541

July 22, 2016

Previously had bad experience with a salesman it was a good experience working with Brianna she a pleasure to deal with and answered our questions especially in towing vehicle with our motorhome More

by baldwin maryjane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Breanna Rokos
Jul 22, 2016 -

Williams Chevrolet responded

Mary Jane, We are glad to hear that Breanna was able to help you in finding the perfect vehicle to fit your needs. Thank you for taking a moment to let us know how things went and for the opportunity to earn your business, have a great weekend!

July 18, 2016

Overall Great Experience I test drove a car I had seen online and the sales staff were very friendly and helpful. I have been through this process several times and my salesp More

by TCGUY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Trowbridge
Jul 19, 2016 -

Williams Chevrolet responded

"TC GUY" We are so glad to hear that things went well at the dealership and that Kayla took such great care of you, we will be sure to pass along your kind words to her and the Automax Management team! Thank you for allowing us the opportunity to earn your business, and should you need us in the future please do not hesitate to give us a call!

July 12, 2016

Liars Took my niece there to get her first car Drove over and hour to get there the price quoted to us was different and they would not honor it. After 1 ho More

by Veey upset
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew. Anthony
Jul 14, 2016 -

Williams Chevrolet responded

We just wanted to apologize again for the miscommunication and stress that was unintentionally brought about with your experience at the dealership. We are happy to here that your niece was able to find a vehicle that she loves, and we are sorry for the way things panned out at the dealership and that we weren't able to resolve it. We do care about both of you as customers and we genuinely wish you the very best, should you be willing to give us another chance in the future you are welcome to call and work directly with Abby, the Customer Relations Manager who talked to your niece earlier today. She can be reached at 231-995-7541 and she would be glad to help in any way that she is able.

June 30, 2016

Took care of an issue without hesitation !! Had an issue after purchasing my 2008 Cad xxx. I want to make it clear that it "WAS NOT" an issue that was Misrepresented by the Salesperson (Jam More

by DADDYLAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DONNY and Paul Chavette, Cameron Belanger, James Mcclellan
Jul 07, 2016 -

Williams Chevrolet responded

"Daddylac" We are so happy to hear that not only was your initial experience fantastic, but that Cam, James, Paul, and Donny continued with their superior customer service after the fact too! We loved seeing your first review, and are equally happy to see this one, thank you for taking the time to let us know how well things went. Should you need help in the future please do not hesitate to contact us, we value your business and the opportunity to continue earning your business.

May 24, 2016

Great Costumer Service Had a GREAT sales rep. Stefanie Uithol who works out of the Automax building took the time to get to know us. She listened to our needs and wants, and More

by Shari Garber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefanie Uithol
May 27, 2016 -

Williams Chevrolet responded

Ralph and Shari, Thank you so much for taking a moment to let us know how the dealership did. We will make sure to pass along your kind words to Stefanie, she will be as thrilled as we are to hear how pleased you both are with your experience! Should you find that you do have a few questions down the road, please do not hesitate to call us, we are here if you need us! We hope you have a fantastic holiday weekend, and on behalf of Williams Auto Group, thank you for allowing us to earn your business. With Best Regards, Abagail Byar Customer Relations Manager 231-995-7541

May 20, 2016

First Time Car Buyer For this being my first ever "big girl/adult" car, my experience was awesome. Quick, painless, and to the point. Definitely will go back again. More

by Samanthaburkle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert, Stefanie Uithol
May 27, 2016 -

Williams Chevrolet responded

Samantha, Congratulations on your first "big girl" car! We are so glad to hear that Stefanie and Robert took such great care of you, we will be sure to pass along your kind words. Should you find that you have questions in the future, please do not hesitate to give us a call, we are happy to help in any way that we can. We hope you enjoy your holiday weekend, and thank you for allowing us the opportunity to earn your business! With Best Regards, Abagail Byar Customer Relations Manager 231-995-7541

May 14, 2016

great dealership easy work with fast they get u great payment and low interest recommended with buy again next time Chrissie was great with recommend her, management a More

by gielmachi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissie Grossnickle
May 16, 2016 -

Williams Chevrolet responded

Thank you for taking a moment to let us know how our dealership and employees are doing, it is greatly appreciated! We are so happy to know that Chrissie took good care of you, and please do not hesitate to call us should you need anything!

April 27, 2016

Going the extra mile My wife & I bought a used Jeep Sahara Unlimited from Williams. We wanted to ensure the soft top was functioning. Andy (salesman), Mike, & Paul (manage More

by Mark&Ellen
Recommend Dealer
Yes
Employees Worked With
Andy, Mike, Paul
May 27, 2016 -

Williams Chevrolet responded

Mark and Ellen, We are so happy to hear that our team went above and beyond to make sure that your new Jeep is exactly what you want! We will be sure to pass along your kind words to Mike, Paul, and Andy; we know they will be thrilled to know how happy you are. Should you find that you have questions in the future, please do not hesitate to contact us, as you have found, we are happy to help in any way that we are able! We hope you have a fantastic holiday weekend, and thank you for allowing us the opportunity to earn your business! With Best Regards, Abagail Byar Customer Relations Manager 231-995-7541

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