Williams Buick GMC

I have a 2011 Chev HHR that I bought from another dealer. I have known Bill Morgan for years and trust him completely. He will not fix or service anything that does not need it. When Folger started selling G I have known Bill Morgan for years and trust him completely. He will not fix or service anything that does not need it. When Folger started selling GMC I called Bill and asked him he would be able to service my Chev HHR. He said sure and I recently had my 30,000 mile service at Folgers handled thru Bill. Folgers will never be the cheapest place because they believe quality and correctness comes first. You get what you pay for at Folgers. The last car I bought at Folgers was a 1998 Buick Lesabre that I sold with 195,000 miles on it and still running fine. More

We have had some issues with our Buick Enclave. We had talked to the dealership about the problems before our warranty expired. They suggested some things which we tried. None of the suggestions worked. talked to the dealership about the problems before our warranty expired. They suggested some things which we tried. None of the suggestions worked. The problem continued to get worse. They still fixed our issue and held to their word. They have great customer service! They will really bend over backward to help their customers! I am sold! More

The reason for my high rataing is my relationship with Bill Morgan and the quality of work done at the dealership. I have known Bill for 10 years (as long as I have owned my car) and would not take it Bill Morgan and the quality of work done at the dealership. I have known Bill for 10 years (as long as I have owned my car) and would not take it anywhere else. This is Bill's third location in Charlotte since I have owned my car and I have taken it in for service where ever he goes. A trusted and valued friend. More

Friday at 3:30pm, I discovered by car overheating. I drove into the dealership about 4:00pm which is the time the mechanics have already left. Bill Morgan was able to recall a mechanic and have my wate drove into the dealership about 4:00pm which is the time the mechanics have already left. Bill Morgan was able to recall a mechanic and have my water pump replaced within the hour. Without my car, I would have been in a great trouble for the weekend. Bill went the extra mile for me. More

Brian Purser was great to work with, persistent but not pushy and tracked down and answered all my questions and found the SUV I wanted. He was always polite on the phone and had a very "can do" attitude. pushy and tracked down and answered all my questions and found the SUV I wanted. He was always polite on the phone and had a very "can do" attitude. I also had a good interactin with Cindi Jackson. More

Bill Morgan was so helpful with me on the phone determining how to address the warning signals on the vehicle. When I brought it in the next day, service was done quickly. I appreciated the high l determining how to address the warning signals on the vehicle. When I brought it in the next day, service was done quickly. I appreciated the high level of service. More

Great dealership. Traded in a vehicle for a new Lacrosse. brian Purser had me in and out in less than 3 hours. Great experience. Would definitely use them again and recommend them to friends and relatives. brian Purser had me in and out in less than 3 hours. Great experience. Would definitely use them again and recommend them to friends and relatives. More

I was looking for a Ford Mustang Convertible & after research on KBB & AutoTrader I found the deal from Folger to be better as compared to others. So I called up & went there. Right from the first t research on KBB & AutoTrader I found the deal from Folger to be better as compared to others. So I called up & went there. Right from the first time when we went to Folger, the sales representative we spoke to on phone Mr. Darol Ramsey attended to every query of ours. He was the one who traded Mustang for a Kia & had taken care of the car dearly. He helped us at each & every stage, be it test drive, negotiating, finding the best deal or fixing the issues with the car. It was a pleasant experience & I am very much satisfied. I believe I will face the same support whenever I visit that place. More

Even though we first showed up when they were closing to just look - Kevin took care of us. Kevin would have stayed all night to show the cars we wanted to see. We came back another night to test drive an just look - Kevin took care of us. Kevin would have stayed all night to show the cars we wanted to see. We came back another night to test drive and we had no pressure to buy - thank you Brian for understanding that we were not buying that night. Came back one more time to "officially" buy. They were a little slow getting us a price when we ready to buy but we got a good price. More

To be honest this is my 2nd new car sales venture with Brian Purser and folgers in the past year. My first was so enjoyable and professional that when the time came Brain and Folgers was first on my list Brian Purser and folgers in the past year. My first was so enjoyable and professional that when the time came Brain and Folgers was first on my list. Both times the sale was non pressured and a win win for both of us. Everything was handled very professional without the normal car sales back and forth. Looking forward to visiting their new location this summer. More