Williams Buick GMC

Got my oil changed, tires rotated, and NC state inspection. No stress, I just dropped the car off and they called me to pick it up. inspection. No stress, I just dropped the car off and they called me to pick it up. More

The employees were friendly and helpful. Sudan and Zack met my vehicle needs and made a deal I was happy with. They both stayed after closing hours on a Friday night so that I could take my Terrain home wi met my vehicle needs and made a deal I was happy with. They both stayed after closing hours on a Friday night so that I could take my Terrain home with me:) Lisa gives me calls and emails to make sure I had a great experience, and I did! More

Bernie Graham was a pleasure to work with. A true professional. I would recommend you talk to Bernie if you are looking for a car. professional. I would recommend you talk to Bernie if you are looking for a car. More

Bob Matzke was great! He and I were in communication for a new vehicle for a month. Bob was honest, accommodating to our vehicle needs and most of all patient. We finally came into the Williams Buick GMC, C a new vehicle for a month. Bob was honest, accommodating to our vehicle needs and most of all patient. We finally came into the Williams Buick GMC, Charlotte, NC with our 2 year old little girl, Lola. She turned that dealership upside down, running from office to office, terrorizing everyone from the finance guys to the people in the waiting area, but Bob stayed patient and Greg from finance made us an amazing deal we were happy with. Thanks to all, you guys are awesome! When we visit next time, hopefully Lola will go easier on Y'all. Kurt, Erica and Lola Weiser Waxhaw, NC More

I must say the staff at Williams Buick GMC went over and beyond to make sure that the 2010 Chevrolet Traverse LTZ was the car I wanted with no hard core sales pitch. They are no.1 in my book. beyond to make sure that the 2010 Chevrolet Traverse LTZ was the car I wanted with no hard core sales pitch. They are no.1 in my book. More

Had a great customer experience and got the right vehicle at the right price. Would recommend Williams Buick GMC to anyone looking for a new quality vehicle. at the right price. Would recommend Williams Buick GMC to anyone looking for a new quality vehicle. More

I live in the SC Lowcountry and began shopping for a 2013 Acadia. Williams had quite a few certified previous rental vehicles available. I purchased the vehicle site unseen and traded in my BMW. The vehicles Acadia. Williams had quite a few certified previous rental vehicles available. I purchased the vehicle site unseen and traded in my BMW. The vehicles has a few cosmetic imperfections, but it is in excellent condition. While there was little room for negotiation - this is the path of the industry in general with online pricing making the marketplace more competitive, I felt that the customer service was responsive and the dealership was fair. I would recommend Melissa as she did exactly what she said she was going to do and while I know she was managing other customers and could not take my every call, I am not sure there is a day of the week that she was not at the dealership. The driver arrived with my new vehicle and all was in order with the paperwork. My overall impression is that this is a very professional organization. Hope this review is helpful to others who are shopping for their next vehicle online. More

I found the car I wanted online, came in and drove the car, filled out a credit and asked the dealership to run my financing numbers. They called me back to advise that I was approved for the loan at 5:3 car, filled out a credit and asked the dealership to run my financing numbers. They called me back to advise that I was approved for the loan at 5:30PM. I said I liked the the terms and set an appointment to come back the next day at 11:30AM. The salesperson was off the next day but said that she would gladly come in. She knew I was coming in to buy the car to give up her day off. I contacted the salesperson the next morning through email to ask exactly what forms I needed to bring from my insurance company to prove insurance. She advised me to call the Internet Sales Manager who informed me that my salesperson sold the car to someone else the night before. She wouldnt even tell me. I feel that running credit, getting approved for financing and setting an appointment to come back the next day to finalize the deal should have stood for soemthing. At least a phone call before selling it to someone else and given the opportunity to rush up there and finish the deal I had already started. More

My husband and I purchased a used 2008 Chevy Equinox from Williams Buick GMC. Our salesman Sudan Coleman, was great! He had a great personality and never once pressured us. He made our first time car buying Williams Buick GMC. Our salesman Sudan Coleman, was great! He had a great personality and never once pressured us. He made our first time car buying experience a happy one. During the price negotiation I felt like Sudan was in our corner, and not just trying to make a deal, but really wanted us to get the car at our price! He also has followed up with us to make sure all our needs were taken care of and that we were happy with our purchase! Zack Ratley in the finance department was also a really big help, and made all the paperwork seem so easy. One cosmetic issue I had with the car, Sudan and Bill Morgan in service made sure to get it fixed and in a timely manor. The dealership is very laid back, and very clean. Every staff member seemed friendly and willing to help! We are really satisfied with our entire experience at Williams Buick GMC, and will recommend them to our friends and family! Thanks guys! More

My wife and I dropped by to see and test drive the Buick Lacrosse. We had been test driving and shopping for a new vehicle for some time. We were very impressed with the Lacrosse and were blown away with t Lacrosse. We had been test driving and shopping for a new vehicle for some time. We were very impressed with the Lacrosse and were blown away with the deal that was offered to us. We really needed some specific conditions to fall into place in order for us to buy this car and each condition was met. Jermaine Lecky did a good job of explaining our options and working with us to close the deal. He was knowledgeable regarding our questions and very attentive. He continued to make himself available after the purchase to ensure that we were having a good experience. We would wholeheartedly recommend Williams Buick, GMC and Jermaine Lecky to anyone looking to purchase a new automobile. More