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Williams Buick GMC
Charlotte, NC
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Showing 351 reviews
Have always enjoyed dealing with Williams Buick GMC and recently got my 6th straight car with them. Meredith Terrell and the Finance Mgr (sorry don'trecall his name), my new car consultant, was a delight recently got my 6th straight car with them. Meredith Terrell and the Finance Mgr (sorry don'trecall his name), my new car consultant, was a delight and she was extremely knowledgeable of procedures and the bells and whistles on the Acadia I was interested in. Just another great experience at Williams Buick GMC. THANK YOU! More
Had 30,000 service performed on my Yukon. Will was a pleasure to deal with. Clearly explained everything being done and vehicle was ready when promised. Very professionally run operation. Will was a pleasure to deal with. Clearly explained everything being done and vehicle was ready when promised. Very professionally run operation. More
Enjoyed my experince from start to finish. I feel I was treated fairly and given a good deal. I definitely will reccomend dealship to friends and family. Great job! I feel I was treated fairly and given a good deal. I definitely will reccomend dealship to friends and family. Great job! More
Excellent sale experience, not high pressure, thoroughly explained all questions about both vehicles that we purchased. Honest and flexible about The ability to be flexible on price. explained all questions about both vehicles that we purchased. Honest and flexible about The ability to be flexible on price. More
So I took my truck in for a vibration(like on a rough road) at all speeds. So they said could not duplicate it. And then was told I just don't understand DFM on trucks lol so I left and wrote a review th road) at all speeds. So they said could not duplicate it. And then was told I just don't understand DFM on trucks lol so I left and wrote a review they had me come back in again and even had me drive same truck as mine and I did not feel the vibration so they took truck back and said all 4 tires are out of balance ok I accepted that and they rebalanced tires and said should be good well it's not, still same issue and turns out because I have 27k in 1.5 years truck value will put me upside down so I am stuck with a xxx truck although but love GMC trucks. Just very disappointed. But sales team and Cam are amazing they always say hi to me and talk when I'm there for oil changes but at this time I have to say I would stay away. More
My fifth car from this dealership, always treated like gold. MAC is the best and we just love Hatcher and Mac. We will never go anywhere else. gold. MAC is the best and we just love Hatcher and Mac. We will never go anywhere else. More
Buying a vehicle is usually exciting until you have to deal with the dealership. Not so with William’s! They are professional yet personable, responsive, answer questions thoroughly, and were never pushy deal with the dealership. Not so with William’s! They are professional yet personable, responsive, answer questions thoroughly, and were never pushy with sales tactics. The facility is clean and welcoming. More