Williams Brothers Chrysler Dodge Jeep Ram of Dundee

Bait and Switch to a tee. Don't trust dealers word Provided exact specs/details on requirements for a new RAM Lease and was provided set pricing for this vehicle so I went ahead and accepted. 2 hrs be Provided exact specs/details on requirements for a new RAM Lease and was provided set pricing for this vehicle so I went ahead and accepted. 2 hrs before I was set to pickup was informed price was $30 per month more. The sales team was polite and good to work with, however they could no longer honor the price I was told. I contacted the Owner to explain the situation and brought up when someone gives you a set price that is what is expected when you come to pickup truck, not to change 2 hrs prior. It felt like a bait and switch and I didn't appreciate wasting all my time. He did not care about what was said, and then informed me I was a fool for not taking the deal they came back with. He did not value his dealerships word and was completely rude in the process. I would not recommend working with this dealership after my experience and will be sure to spread the word after my experience with the owner. More

Great set of people!! We dealt with Scott and he was wonderful. We were in previously and came back today. Both days Scott took his time with us and answered all of our que We dealt with Scott and he was wonderful. We were in previously and came back today. Both days Scott took his time with us and answered all of our questions and showed us how to use all of the features of our new Jeep. Thanks Williams Brothers for a great experience More

Remarkable Courteous and caring people to help me. I was treated as an important customer and in caring way. I was impressed with the cleanliness of the bathroom Courteous and caring people to help me. I was treated as an important customer and in caring way. I was impressed with the cleanliness of the bathroom and lounges More

Great emergency service We were coming home from a trip and had problems with the rear brakes. This gave us very little stopping ability. We had planned on spending the night We were coming home from a trip and had problems with the rear brakes. This gave us very little stopping ability. We had planned on spending the night in Dundee, so the next morning I did some calling around to auto repair shops with no luck of getting in. I called Williams Chrysler and they said to bring it right over. They checked the rear brakes, found the problem and we were back on the road in about 3 hours. Mike in service was very helpful. Thanks again. Jim from Ravenna, Michigan More

Best Buying Experience I have had Great experience! The perfect vehicle at the right payment. If you are shopping save yourself the time and energy and come to them super easy! Great experience! The perfect vehicle at the right payment. If you are shopping save yourself the time and energy and come to them super easy! More

Amazing dealership they are great. Best dealership I have ever had to deal with. Fast friendly in and out in no time. I have never had an issue with them. Best dealership I have ever had to deal with. Fast friendly in and out in no time. I have never had an issue with them. More

2017 Rubicon - Smooth easy purchase This is the first vehicle I have purchased from Williams Brothers. The transaction went smooth, the price was great and so were the people I worked This is the first vehicle I have purchased from Williams Brothers. The transaction went smooth, the price was great and so were the people I worked with. Highly recommend!! More

Quick clean honest good with my kids Did not feel pressure to get vehicle was honest good with my kids answered all questions helped a lot with understanding financial aspect of it patien Did not feel pressure to get vehicle was honest good with my kids answered all questions helped a lot with understanding financial aspect of it patients etc. More

Awesome Very professional and clean nice staff took their time and made sure we were happy with the vehicle that we bought we are very pleased Very professional and clean nice staff took their time and made sure we were happy with the vehicle that we bought we are very pleased More