Wilkins RV

Our new camper was miss labeled and flooded 3 hours after pick up. Was not texted as it should have been. $50 gift card compensation pick up. Was not texted as it should have been. $50 gift card compensation More

We bought a travel trailer about three weeks ago. Salesmanship and the quality control man showed us everything we need to know. They made it simple to understand. I cannot say enough good things abo Salesmanship and the quality control man showed us everything we need to know. They made it simple to understand. I cannot say enough good things about this company. They make you feel like they're not a big dealer and they're pushing not pushing you into buying something that you don't really need or want. They listen to you and they provide the best trailer that they can fine for you. I would publicly like to thank them for all their time and generous offerings. Please give them a chance and they will find a trailer that fits you like they did us. More

Bought a brand new camera 2021 Cherokee Limited refrigerator is a nightmare sometimes it works sometimes it doesn’t have taken it in apparently need a new refrigerator well that’s gonna be 4 to 6 w refrigerator is a nightmare sometimes it works sometimes it doesn’t have taken it in apparently need a new refrigerator well that’s gonna be 4 to 6 weeks yeah very well can I go camping without a refrigerator and no I’m not buying nice and Wilkins ammo not my problem will call you when it comes in More

Fantastic! I worked with Joe Neri from the Victor location for months until he found me the perfect travel trailer. After dealing with many salesman, I knew I would only purchase through Joe. He mad location for months until he found me the perfect travel trailer. After dealing with many salesman, I knew I would only purchase through Joe. He made my experience so effortless. We are happy campers!! More

Not happy. 2nd repair for a brand new camper and they can’t get to us for 3 weeks. When we bought it, we were told any problems and we’ll be there immediately. Sales tactic?? Be careful!! can’t get to us for 3 weeks. When we bought it, we were told any problems and we’ll be there immediately. Sales tactic?? Be careful!! More

I would give Wilken's RV no stars but that is not an option. I purchased a Wulf Pup 17JG in late January of this year. I attempted to take delivery on March 26th. After the connections were made to my t option. I purchased a Wulf Pup 17JG in late January of this year. I attempted to take delivery on March 26th. After the connections were made to my tow vehicle and the brakes were tested I left. A mile down I86 I was flagged down by a trucker. When I pulled over the brakes were smoking on both wheels. I called the dealership and the tech. was dispatched to my location. He assured me that what happened was "normal". He tried to convince me that I could make it another 50 miles home if he just adjusted the brake controller. I refused. To begin with I was sold too much RV for my tow vehicle. And this was a concern that I had going into the sale. Long story shorter I went out and bought a bigger tow vehicle that is rated at 7700lbs instead of 5000lbs. I came back to get the Wulf Pup on April 14th and was assured the brakes were fixed. This time after connecting up the truck the slide would not go out. One side would start to go out and the other would not. I was initially told by my sales guy Craig that it was just out of adjustment and service would fix it. After the service guy tore half the slide apart he said it was either a bad motor from the factory or a rubber piece that was missing. Either way 1-4 weeks to fix it. I talked to the General Manager, Jason, and said I wanted my money back. He refused. I wanted to upgrade then to a different camper. The only thing that they had was a new unit that did not fit my budget. I went to Meyer's RV and gave them my sad story. They treated me with respect and concern. I purchased a used 2019 RV from them and they gave me a decent amount of trade for my never ever used "used" RV. Today (April 15th) I came to pick up my Wulf Pup from Wilken's. It was 38 degrees outside and raining. No one came out to assist me or wish me well or anything. I will NEVER shop another Wilken's RV store and will share my story with any interested party that will listen. It is going on my blog, yelp, google reviews and anywhere else I can post it. More

bought a 2013 coachmen 2 years ago . last year was told it had recall ,took it up for the repair and they said no your vin# isn't recalled then a month ago wilkins called and said the factory sent us parts it had recall ,took it up for the repair and they said no your vin# isn't recalled then a month ago wilkins called and said the factory sent us parts to fix the recall . they called and told me its ready . Drive from Beaver Dams to Bath and No they haven't made the repair even though they have the parts because they have to get the ok from the factory . What !?This camper cost me a bunch and we bought the maintenance agreement ! Sounds like I will get info and call coachmen on my own , More

Approximately 3 years ago I purchased a used class A from Wilkins Bath,NY. I like to attempt repairs on it myself. Which more times then not, involves me calling their Service Department looking to rant. T Wilkins Bath,NY. I like to attempt repairs on it myself. Which more times then not, involves me calling their Service Department looking to rant. Their Service Department always takes the time to listen, give advice, recommend solutions and get parts or service from them. Thank you to the Service Department in Bath,NY. More

I'm 43 years old and have lived all over the country. My experience with this dealership was by far the single worst experience I have ever had when it comes to sales, quality, and customer service. If I co experience with this dealership was by far the single worst experience I have ever had when it comes to sales, quality, and customer service. If I could rate negative stars I would. There is zero communication, zero effort from the staff, and zero care about the customer. There are a multitude of reasons I say this but I will keep this review to a minimum. While I cannot attest to the quality and service of the other Wilkins RV branches I will say DO NOT even attempt to think about doing business with Wilkins RV in Bath, NY! More

I spent a lot of money for a new fifth wheel from showroom floor ,I used it 3 and it has never worked right,no reply from Wilkinson showroom floor ,I used it 3 and it has never worked right,no reply from Wilkinson More