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Wilkins Mazda - Service Center

Elmhurst, IL

4.5
113 Reviews

113 Reviews of Wilkins Mazda - Service Center

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September 29, 2023

Very professional and polite. Helpful with everything and seemed to truly care about the services rendered More

by stormbsm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Barhoum
September 29, 2023

Andrew was a pleasure to work with. He handled everything in a timely manner. He did a great job !! More

by lynnebleiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Merki
September 28, 2023

I went for an oil change that ended up being free because I had purchased a package with my car another dealer didn't even tell me about. Wilkins explained the service package I received, had a fairly quiet More

by WILLIAMS.L.DANIELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I believe a staff member named Christopher helped me.
September 27, 2023

I was greeted right away and the advisor was kind and helpful. The only thing that I didn’t get was a brief discussion about my vehicle and how my brakes, tires, and the such looked. None of that was sha More

by CORRINF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaine Allred
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Barhoum
September 27, 2023

Service was great came in for a recall they knew exactly what the recall was and was able to provide a speedy recovery More

by NMISKD2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaine Allred
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Banta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesica Vidal, Omar Barhoum
September 26, 2023

Thank you the service and duration of services were what I would normally expect. Thank you. More

by WALLACE_HOLDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Banta
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2023

Randall was very helpful in getting my car serviced under my extended warranty for the ambient censor and backup camera. He gave me detailed information of cost and procedure and how long it would take. More

by FREER.LISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randall
September 25, 2023

Omar Barhoum and Jessica Banta were and are both amazing. They are extremely professional, friendly and efficient. The work done was amazing. More

by AJS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Banta, Omar Barhoum
September 24, 2023

At my last visit, the service crew were very prompt and thorough. They even fulfilled my extra requests like putting extra air in the tires. Five Stars! More

by MJOSEPHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Meehan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blaine Allred
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew, Jesica Vidal, Omar Barhoum
September 20, 2023

Josh & Jose are MVP's. ..the customer service level was outstanding and we especially were overly pleased with their prompt assistance and positive demeaner. More

by MTPRIVETT
Recommend Dealer
Yes
Employees Worked With
Tom Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Barhoum
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