Wilkins Hyundai

Horrible It was a very Bad experience for me. the sales guy was very good and took the time to go through the car i was looking at, it was when we started tal It was a very Bad experience for me. the sales guy was very good and took the time to go through the car i was looking at, it was when we started talking money that the finance Manager was not a good person to deal with. We made them an offer on the car we wanted and he sent the sales guy to get a different car that we could afford at that price. so we continued to pick up our stuff to leave. he didn't even make an offer back to us or explain why they couldn't do the price we wanted. While leaving the sales guy asked if we would wait so he could talk to a Manager and try to salvage any deal we might be able to make. The finance Manager comes out and asks me why i was offering such a low price on the car i wanted, did i see it online or another dealership. i told him yes i did and proceeded to show him the exact same car at a lower price and he told me good luck on buying the car and let me leave. i was contacted by them Several time's from them to try and make a deal but i told them i was never going back there for the way they treat people. i did buy a car at St. Charles Nissan, and they are people that treat you with respect and also look for your best interest at heart. Go buy a car anywhere but here. This place is Garbage The Finance Manager That acted like an A*****E was Ken. More

An Easy Experience I was interested in leasing a 2013 Hyundai Elantra. I spoke to Kristin through emails. I had never leased a car before and had a lot of questions. She I was interested in leasing a 2013 Hyundai Elantra. I spoke to Kristin through emails. I had never leased a car before and had a lot of questions. She was very quick in replying back with answers. This went on for a whole week. She was very helpful. At the end of the week on Saturday I came into Wilkins and Andy became my consultant. I had already had most of answers, with just a few more questions to ask Andy. He also, was very helpful and friendly. He went through every function through the inside the car in detail. We test drove the car and it was just what I wanted. Later in the afternoon, Andy and I were talking and it turned out his father owned a restaurant in Elmhurst that was right next door to my Dad's work. My Dad would go there everyday for a sandwich and coffee. They both knew each other very well. Such a "small world" we live in. I would definitely go back there again and ask for Andy. He was a very nice guy and everything went smoothly. More

Best experience in years to purchase a new car! In a word FANTASTIC. The day I walked in to look at a new car was my lucky day - the original salesperson was not available and as fate worked in my In a word FANTASTIC. The day I walked in to look at a new car was my lucky day - the original salesperson was not available and as fate worked in my favor I was able to work with Vito. Is this guy great or what? Yes he is! Totally professional, listens to every word and is respectful in every way. All I had to do was sit back and have him bring me car after car to sit in and then decide. No hassle, decided on a color and picked it up the next week. Also have to mention the attentiveness of Ken, the sales manager. These two gentlemen are just the ticket to ensure a customer will come back again for another sale. I must point out that I am a return customer and as long as Vito is there, I'll be back again! More

Buying a car from Wilkins Hyundai was the best car buying experience I've ever had and I've bought a lot of cars. Our sales person Sarge listened to everything we needed to make the deal work and did a treme experience I've ever had and I've bought a lot of cars. Our sales person Sarge listened to everything we needed to make the deal work and did a tremendous job giving us a deal we could not pass up. We had just had a bad experience with a Hyundai dealer 10 minutes from us and drove an hour to get to Wilkins Hyundai and were not disappointed. We got top dollar for our trade-in and without perfect credit got a low interest rate on our loan for the 2013 Tucson we purchased. I would definitely drive that hour trip again in the future based on the experience we had with Sarge and anybody else we talked to at the dealership. Please take my word for it and check out Wilkins Hyundai and ask for Sarge. Awesome experience!!! More

I had just bought a used tucson, within 3 days the blower motor would make an awful noise. Chris and Ray Got me in and out within a couple of hours and even dropped me off and picked me up from work. Thanks motor would make an awful noise. Chris and Ray Got me in and out within a couple of hours and even dropped me off and picked me up from work. Thanks Guys A++++++++++++++++++ More

I visited Wilkins with my son to look at the 2014 Tucson. We met Andy M. He is an excellent sales professional, and a credit to the Wilkins Dealership. My son worked with Andy, the deal was made, and we dro We met Andy M. He is an excellent sales professional, and a credit to the Wilkins Dealership. My son worked with Andy, the deal was made, and we drove out in his new car the same day. It was a pleasure to deal with a pro, who was highly motivated, friendly, and knowledgeable. More

Brought my vehicle in for service and service team was excellent and even looked at new cars with claude, they washed my car and treated me with respect and dignity. Will always come here for service and excellent and even looked at new cars with claude, they washed my car and treated me with respect and dignity. Will always come here for service and to purchase my future cars! Thanks for everything! More

I have been a customer since 1990 and Chris has been an oustanding Service Rep. Chris and the Wilkins team deliver excellent customer service. My Mazda is gone but, I will continue to service my cars her oustanding Service Rep. Chris and the Wilkins team deliver excellent customer service. My Mazda is gone but, I will continue to service my cars here because I get treated so well. Why go anywhere else! Carol B. More

I've written here before. I came in for an oil change the day after Thanksgiving. My oldest brother came along because he was interested in buying a Santa Fe. After sitting down with Jim, who ha change the day after Thanksgiving. My oldest brother came along because he was interested in buying a Santa Fe. After sitting down with Jim, who had already sold me a Santa Fe in 2009 and my other brother an Elantra in 2011, my oldest brother got the price he wanted and bought a 2014 Santa Fe Sport. Jim was his usual courteous self. I even got a present from Jim for a 2nd referral, which I did not expect. Fast forward to Dec 28th. Out of the blue, I was in the market to replace my 2007 Pontiac G6 with 131k miles. I went to see Jim. Brought the wife and kids. I've liked the Sonata for some time, but never drove one. Jim grabbed the keys and we went for a drive. Liked it. Instead of getting the 2013 and getting a steal of a deal my wife and I fell in love with the red 2014 Sonata SE Turbo on the showroom floor. Jim knows the kind of guy I am. As soon as I told him to see what he could do on that car, we got a price better than expected and we took the car home. 4th vehicle within the family bought from Jim. Over the years I have spoken to other reps there as I have had basic service on the Santa Fe. The team at Wilkins feels like a family atmosphere. I have seen them grow. I have always seen customers smiling and their sales floor busy. I've never thought buying a car would be so much fun. I am curious who else I can help buy from Jim. I get a kick out of buying cars. When we went and did the paperwork, I got to meet Tom for the first time, he was cracking jokes with us and making us laugh. Overall, if you want a Hyundai, forget all the other dealers. Other dealers might have a bigger selection, but for being a smaller dealer, Wilkins is where you want to be. They care. They treat you like family, and best of all, I see the same people, whether it's service or sales for almost 5 years now. That kind of consistent tenure in the car industry at the same place is rare. More

One of the worst dealership in the Chicago IL...They waste our whole day and end my application was not approved. when i worked with other dealership i got approved within 15 mints and walk away with my waste our whole day and end my application was not approved. when i worked with other dealership i got approved within 15 mints and walk away with my new car. The work sale team ever saw...no value for the time just they want to sell the cars at any cost.. iam sorry to say its my personal experience about the sale team and the business manager ..very rude no professional ethics... More