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Wilde Toyota - Service Center

West Allis, WI

4.7
440 Reviews

440 Reviews of Wilde Toyota - Service Center

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December 21, 2024

The service department did a great job performing maintenance on my truck for a fair price More

by pelpshd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Seybold
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Wilde Toyota responded

Thank you for trusting our team at Wilde Toyota with your vehicle! We look forward to seeing you again soon.

December 19, 2024

I had a great experience the young man that help me was very respectful and explained everything so I understood what was needed for my truck. I am thankful for the kindness of the people I have dealt with More

by freerosalie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basilio Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Wilde Toyota responded

Freerosalie, we're delighted to hear that our team at Wilde Toyota provided you with such a respectful and informative experience. Thank you for sharing your positive feedback! We hope to see you again soon!

Jan 08, 2025 -

freerosalie responded

Basilio is a very respectful and he explained everything so I understood what was needed for my truck and I will continue returning to this dealership for all my needs for my truck. I would Like to say THANK YOU VERY MUCH for all your help and understanding Basilio. You are really great at your job..

December 18, 2024

Helpful am interested to see if the oil change works. ....Joseph is a nice man- he is helpful More

by Weissjohn31
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Tsai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Wilde Toyota responded

Thank you for sharing your experience with us, Weissjohn31. We're glad to hear that Joseph was helpful. We truly appreciate your feedback and hope that the oil change works well for your vehicle. Please don't hesitate to reach out if you have any further questions or concerns, and we look forward to assisting you again in the future. Best, Hannah Retterath - Service Manager - 414-209-6674

December 16, 2024

Service was good…. i didn’t appreciate the contents of my glove compartment being all over the car mat when I got the car back however…apparently they were checking the More

by didurdl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Cannon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Wilde Toyota responded

Didurdl, thanks for sharing your feedback. We're glad to hear the service was good at Wilde Toyota but apologize for any inconvenience caused with the glove compartment. We'll make sure to address this with our team and improve in future visits!

December 15, 2024

Eric Johnson was very courteous and pleasant. He got my car done in less time then he said. More

by scunningham123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Wilde Toyota responded

It’s fantastic to hear that Eric was able to exceed your expectations! We’re glad to know your experience was smooth and efficient. Thank you for sharing your feedback, and we look forward to assisting you again soon!

December 15, 2024

Phillip Seybold at Wilde was very helpful in and made the experience smooth and straightforward. More

by Luke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Seybold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Wilde Toyota responded

We’re so happy to hear that Phillip made your experience smooth and straightforward, Luke! Thank you for your kind words, and we hope to help you again soon!

December 14, 2024

Professional, knowledgeable and friendly staff! The dealership/service departments were accommodating and clean. Thank you More

by Suestar2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Wilde Toyota responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Wilde Toyota provided a professional and friendly experience. We appreciate your support and look forward to serving you again in the future!

December 14, 2024

The atmosphere was pleasant and the work It was done very efficiently and with utmost courteousness More

by K9UGD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Wilde Toyota responded

We’re so glad to hear that your experience was pleasant and efficient! Thank you for recognizing the courteousness of our team. We look forward to serving you again in the future!

December 14, 2024

The Wilde Toyota dealership in West Allis, Wisconsin is fast, efficient and thorough.. I totally trust them to do what is best for my vehicle. More

by Bernadette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Seybold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Wilde Toyota responded

It’s fantastic to hear that you trust us, Bernadette! We’re proud to provide fast, efficient, and thorough service, and we look forward to continuing to care for your vehicle in the future. Thanks for choosing us!

December 14, 2024

Very busy service department. Had an appointment and still had to wait 2 hours to get the emergency brake reset on my 2019 Avalon. Then it cost $200. It seems these dealers a More

by joepyzyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember and really don't care.
Dec 16, 2024 -

Wilde Toyota responded

We appreciate you taking the time to share your experience, Joepyzyk. We understand that waiting for service, especially with a busy schedule, can be frustrating. Your feedback is valuable, and we'll be sure to review it with our team to improve future service experiences. We hope to have the chance to serve you again, and please don’t hesitate to reach out if there’s anything we can do to assist you further.

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