Wilde Subaru - Service Center

Great experience on diagnostic issue when engine light came on. Fast response, easy process, and they gave me a loaner vehicle to drive during the repair. I’ve used four dealers in two states over the lif came on. Fast response, easy process, and they gave me a loaner vehicle to drive during the repair. I’ve used four dealers in two states over the lifetime of my Subaru and Wilde gets top marks from me. They’re out of the way from where I live, but I’ll go back because they far exceeded the service of the dealer closest to my home. More

Dominic Spano provided excellent service for my 36,000 mile check for my Subaru Crosstrek. Kept me informed throughout the day about the progress. Always had a smile, even though it was busy. Wilde ser mile check for my Subaru Crosstrek. Kept me informed throughout the day about the progress. Always had a smile, even though it was busy. Wilde service guys are the best. Love that Wilde is dog friendly too. More

Excellent service - awesome dog friendly lobby with treats for doggo and customer. Free WIFI is nice. Fun music playing in the lobby. Front desk gal was so fun - pet my dog and gave him a Subby tenn treats for doggo and customer. Free WIFI is nice. Fun music playing in the lobby. Front desk gal was so fun - pet my dog and gave him a Subby tennis ball & WRX dog toy! So cool! Wait time so so for an oil change / tire rotation but the lobby was full so maybe this was the reason? Overall a Fabulous experience + staff! More

Great service. Timely. Detailed wrap up of tasks performed. Only issue is confusing conflicts with Subaru recommendations compared to Wilde’s service department. Timely. Detailed wrap up of tasks performed. Only issue is confusing conflicts with Subaru recommendations compared to Wilde’s service department. More

I brought my Subaru Forester 2020 for scheduled service in this dealership service department already twice. My feedback is highly negative. On top of regular service, I asked the service advisor to adjust in this dealership service department already twice. My feedback is highly negative. On top of regular service, I asked the service advisor to adjust tire pressure to 35 psi and include a car wash and a light interior vacuuming that were supposed to be complimentary. Upon delivery the car back, the car wash and vacuuming were not done. Tire pressure was down to 30 psi even though it was indicated 36 psi on the service sheet. I pointed it out to service advisor and the service manager. They agreed to correct the issues and compensated my complaints by filling the full tank of gas. However, I was forced to wait additional 1.5 hours. On my complaint why it all was not done right first time, I received no answer but shrugs both from the service advisor and service manager. I am going to this dealership because I have a service package. When it expires, I will never be going again to this dealership service again. More

What a great dealership. I always have a great car purchase experience. When I take my Forester in for service, I feel like I am treated like I'm at a 5-Star hotel. Seriously I always have a great car purchase experience. When I take my Forester in for service, I feel like I am treated like I'm at a 5-Star hotel. Seriously. They go above and beyond in service and I know from my past experiences at other dealerships. The service advisers are all professional and super helpful and never take on a pressure sales role for anything. Loved my free car washes too! I let the Service Manager, Kevin Schmidt know that he has great employees! I am WILD about Wilde! More

Always efficient service with good explanations beforehand. Waiting area is always clean nd inviting. Happy to have purchased from Wilde beforehand. Waiting area is always clean nd inviting. Happy to have purchased from Wilde More

I want to thank Kevin Schmidt the service manager For accommodating me and my concerns and providing me with a time slot for my 2018 Subaru Outback,I believe he went out of his way for a customer, I also accommodating me and my concerns and providing me with a time slot for my 2018 Subaru Outback,I believe he went out of his way for a customer, I also want to thank the service dept for explaining to me the radiator overflow and it’s operation for which I did not understand and addressing my concerns for the heating system within my vehicle, And I am still evaluating the heating system operation in my vehicle due to the warm weather. Thank you kindly, Thomas Arloszynski More

I received excellent service on my last visit. The woman checking me in was very friendly and professional. My wait time was under an hour which I was very happy with. The woman checking me in was very friendly and professional. My wait time was under an hour which I was very happy with. More

Generally completes service in a timely manner. Provides multiple option to schedule maintenance center. Makes an extra effort to find coupons or special offers to reduce costs of routine maintenan Provides multiple option to schedule maintenance center. Makes an extra effort to find coupons or special offers to reduce costs of routine maintenance. More