Wilde Subaru - Service Center

Fast and friendly service. Checked in oil change took 45 minutes then a video inspection came which showed several parts that needed fixing with prices to be fixed and reaction Checked in oil change took 45 minutes then a video inspection came which showed several parts that needed fixing with prices to be fixed and reaction from customer. Great feature.’was done in 10. Service person personally told the fixing and was very knowledgeable and formidable. New feature to pay out in drive up area. Fast and easy. Recommend highly. Thanks More

Great service. Will be back for service in the future. The service was convenient to schedule and to complete. Will be back for service in the future. The service was convenient to schedule and to complete. More

Service technician was knowledgeable and friendly. Waiting time acceptable. Service area and waiting room clean. Coffee, water and snacks provided. Waiting time acceptable. Service area and waiting room clean. Coffee, water and snacks provided. More

Great customer focus; quality repairs; quality service interactions; loaners provided when needed; listens to concerns and address them. interactions; loaners provided when needed; listens to concerns and address them. More

They pointed out that my vehicle had a dirty engine air filter and a dirty cabin air filter, but didn't try to churn me for the extra profit. I respect that from a dealership. With a coupon I received, m filter and a dirty cabin air filter, but didn't try to churn me for the extra profit. I respect that from a dealership. With a coupon I received, my synthetic oil change was just over $50. That's a good price anywhere. More

Easy appointment making. Heath was wonderful to work with. Waiting time was very short for an oil change and tire rotation. Heath was wonderful to work with. Waiting time was very short for an oil change and tire rotation. More

Very happy with the outstanding service. It is comforting to know that you are appreciated. Thanks! It is comforting to know that you are appreciated. Thanks! More

Excellent service. Pleasant staff. Very thorough and kept us updated on the progress. Also washed our car when they finished servicing our car. Pleasant staff. Very thorough and kept us updated on the progress. Also washed our car when they finished servicing our car. More

Fantastic service always! Heath was great! Very kind and responsive . Fixed the problem very quickly. Heath was great! Very kind and responsive . Fixed the problem very quickly. More

Definitely was taken advantage of. They claimed to have no record of oil changes or previous maintenance even though I have taken that car to them in the past. They also blamed me for They claimed to have no record of oil changes or previous maintenance even though I have taken that car to them in the past. They also blamed me for not performing preventative maintenance event though I kept all documentation showing I have. Charged me $350 for a repair that didn't even fix the problem and they forgot to call me saying it was ready to be picked up. I go to pick it up and I had to walk around the service area clicking my key to find it as it was parked in a back lot. Then I brought it back and now they want an additional $4,500 for repairs that "might" fix it. They even charged me for the re-inspection. Every additional question I asked brought different explanations on what could be wrong. Changes will need to be made before I ever consider bringing a car to them again. More