Wilde Honda

I had an amazing experience purchasing my car from Wilde Honda. My salesman Hector Soto was so knowledgeable and patient, no hard sales at all! I was treated with respect and kindness and was able to purcha Honda. My salesman Hector Soto was so knowledgeable and patient, no hard sales at all! I was treated with respect and kindness and was able to purchase the car of my dreams. I also dealt with Tyler and Sue who helped a seamless purchase transpire. But Hector Soto was the hero of the sale, I purchased from out of state and the level of trust he instilled in me I will never forget. If you want a great car purchase experience in person or from online I highly recommend this dealership! Call or go in and ask for Hector Soto you won't regret it. Sincerely, Jacquelyn More

Total showed features of the crv. Knowledgeable and patient took time to explain electronics and how things worked Knowledgeable and patient took time to explain electronics and how things worked More

In June asked to change oil, clean and check battery. On trip battery died. No response from management. On trip battery died. No response from management. More

I bought a used ford from Chris. He was condescending and rude to my fiancé. He ASSURED me that they don’t sell bad cars. That’s odd, because my car has been back 4 times because of He was condescending and rude to my fiancé. He ASSURED me that they don’t sell bad cars. That’s odd, because my car has been back 4 times because of the check engine light being on or a warning that says, “engine fault service now”. When I take it in, they tell me there’s nothing wrong with it and it’s running great. Next day, light and warning are back. I’m so sick of dealing with them. Don’t go here! More

Came in to look at a used 2009 Honda Accord on 10/6/23. Agreed to a pre delivery deposit based on set conditions stated and written down by salesman:Mark M. Per the hand written agreement from Mark, the ca Agreed to a pre delivery deposit based on set conditions stated and written down by salesman:Mark M. Per the hand written agreement from Mark, the car was to be detailed for pet hair and buffed for scratches/damage to the rear fender. Conversed with Mark via text the morning of 10/7/23 and was informed detail was done and touch up paint was being worked on. I live 2 hours out. Mark calls me again at 2:20 PM on 10/7/23 (delivery was set to 2:30PM) when I am 10 mins out to tell me that his detailer is sick. No mention of this all morning during our text conversation. I end up getting to Wilde Honda and find that there is still pet hair in the entire back row. I cancel the deal since Mark didn’t hold up his end. Worked with manager Eugene W. to get my deposit back. Was informed that they couldn’t cut me a check on 10/7/23 because it was the weekend. Was informed by Eugene W. that a check would be cut first thing Monday 10/8/23 for return of my deposit. Have a signed receipt from Eugene stating I am owed my deposit back. It’s been almost 2 weeks and still nothing. Do not give them your hard earned money. More

Talk about customer service! I called and was connected to the most genuine person. Very honest and I did not feel pressured like I felt at other dealers. He made the process eas I called and was connected to the most genuine person. Very honest and I did not feel pressured like I felt at other dealers. He made the process easy. Went outside and inspected the vehicle and the vehicle had a slight blemish and before I even said anything he said this vehicle isn't up to his standards and is going to get me another one! He got the new car washed in a timely manner and went over all the features with me. This is my 2nd back to this dealership and great experiences both times. Ask for Imari! You wont be disappointed. More

So I just purchased a new vehicle when it comes to financing with the electronic signing, it can be rather quick to miss a couple of stuff. They snuck in +$4,000 with service contract that was purchas financing with the electronic signing, it can be rather quick to miss a couple of stuff. They snuck in +$4,000 with service contract that was purchased with the car that I didn't even know until I got the pdf after the sale of the car. They rushed the contract so there is no transparency at all with the prices. I don't even know what I paid for, gap usually is about $700 max so I'm pretty pissed they did this. I thought they were good, I've purchased a car with them previously, now they're going downhill. This is the last time I'm buying anything from them. I'll also tell all of my friends and families and their friends to not go there too. I will write more reviews on all the websites to let people know of what they're doing, such a shady practice. Finance guy is named Usman Tariq btw Tldr: They scammed me, would NOT recommend going there to buy/lease anything!! 0/10 for sure. More

Randy from finance promised a car loan of 36 months. He went through all of the contracts rather quickly and rushed us through the contract signatures. It wasn’t until everything was finalized that we r He went through all of the contracts rather quickly and rushed us through the contract signatures. It wasn’t until everything was finalized that we realized the car loan was spread out over 60 months. I am very disappointed in the lack of transparency from their finance department. More

Service department is worthless. Bought a Pilot in March, over $44,000, with the tire and wheel warranty. Found i had a flat this morning, need the truck to go camping next Wednesday Bought a Pilot in March, over $44,000, with the tire and wheel warranty. Found i had a flat this morning, need the truck to go camping next Wednesday to pull my camper. Called service dept. and they said they could get me in the following week, for a flat!!! I explained i needed it fixed within the next few days to pull my camper, they would see what they could do and call me back. NO CALL RETURNED. When you spend that much on a vehicle you certainly would expect the owners would make sure their customers are happy. The second car from them and it will be my last, and i hope everyone else i tell about this. Jim W. Waukesha More

Another failure in my search to find a Honda dealership that can perform the basics of an oil change. I emailed Wilde Honda about this matter and never received a response. My oil change was completed wit that can perform the basics of an oil change. I emailed Wilde Honda about this matter and never received a response. My oil change was completed without issue in a short amount of time. A couple days later, my windshield washer was wonky. I thought maybe the squirters were misaligned. Nope, the washer fluid tank was empty. On the services rendered receipt, the washer fluid was noted as being "full." So, now I'm wondering if any of the other services were actually completed and fluids checked (I did ask that them not to check my air filter as I had just changed it). So, they lied about checking the fluids or....? For the record, the service rep was excellent, both personable and knowlegeable. I am in the market for a new car, but I may buy a Toyota. More