Wiesner Hyundai

John was rude, cocky, and arrogant. He had an un-professional approach for this professional facility. John's appearance was rough and not professional either. I went up the street and bought a 2 un-professional approach for this professional facility. John's appearance was rough and not professional either. I went up the street and bought a 2012 Tucson after he told me that I would not find the vehicle anywhere else because no one else had them. I was very displeased with my overall experience with this sales person. More

Brandon was great. He knows what he is talking about and can answe any question you have.I told him what I wanted over the phone, he found exactly what I had asked for and had all the papers ready for me to can answe any question you have.I told him what I wanted over the phone, he found exactly what I had asked for and had all the papers ready for me to sign when I got there. It was a quick and easy process that took me less than an hour! Everything was precise and he knew exactly what to say about what. He was honest and got strait to the point. I couldn't be more pleased with my experience and the sevice that I got. This is the second Hyudai I have bought from him. That is how pleased I am. I could picture myself going back for another Hyundai in my future. More

If you are seeking best in class professionals who deliver amazing service at a very strong price then Wiesner Hyundai is the home for you and these are the people to shake hands with. Terry Luker and deliver amazing service at a very strong price then Wiesner Hyundai is the home for you and these are the people to shake hands with. Terry Luker and Mike Cooper are elite. Mr. Wiesner and his team have the whole package. Price, amazing service, quality selection, and integrity. Third hand I knew the Wiesner name and heard of the good customer service. That said, I had never done business with their team directly. I live a good distance from the Wiesner lot. There are several Hyundai locations closer to where I work and live. I visted them all. I phoned them all and communicated with each of them all via instant text and email too. I won't taint this recommendation with the negative experiences I had with other locations. I will summarize by saying: The difference between the other lots, their personnel, their communication and integrity compared with Mr. Wiesner's team is like the difference between throwing a bullet and shooting one. There is no comparison. From the first phone call to the receptionist to the closing of the car purchase the whole experience was truly superb. I was handheld from stem to stern with great care by Terry and Mike. I almost felt like I was their only client (I know that's not true but that is the way I felt) . I have to be honest here. In the beginning, I thought it was almost too good to be true. Gun shy if you will. My past experiences with others fueled my skepticism. I kept waiting for something to change, a number here or there, calls going unreturned, something that just didn’t flit. That was not the case. Every text (to personal cells I might add) every email, every call was returned quickly with detailed answers to my numerous questions. I beat Terry up pretty good. Emails, texts, phone calls, etc. I even called Terry's personal cell phone at 10:00 PM on a Friday night. I knew by then he plugged my number in his phone. I expected it to go to voice mail at that hour especially on a Friday. Good evening Eric was the answer. What can I do for you? I will fast forward to the day of purchase. My car would not be delivered to their lot for a couple days. I didn’t care. I was excited about the purchase price and it was confident in the whole plan. I was going to rent a car (sold mine already) and wait it out until delivery day. Terry must have picked up on that somewhere in our numerous chats. So, what does he do? He asks a teammate (Mike) to drive all the way to my office with a new loaner for me to drive until my new car gets on their lot. Let me summarize... I received an incredible price on the new car, amazing service, and AFTER the purchase is closed, within 2 hours of the agreement they have a new loaner in my office parking lot for me to drive. There was no reason to do that. They had their sale. it was done. I was perfectly pleased and happy. This is one small example of the people in the business at Wiesner. Think about it. To have closed a sale and be done with it, only to then have two of their employees deliver me a temporary vehicle? yes two employees...this way I would not have to drive them all the way back to their lot like the Enterprise "we'll pick you up campaign". While here, Mike went over every single detail again with me. No rush, no hurry, he took the time to address my needs. He wasn’t here to just drop of a loaner. He was here to take care of me. at one point during our talk I “caught him”, for lack of a better phrase, bragging on Mr. Wiesner and the team. It was natural talk. Not sales talk. The man was speaking factually with a ton of pride on his product line and leadership team. How often do you see or feel that these days in business. My employees were floored. Fellow shoppers, save yourself from yourself. Take your business here. The price is perfect, the service is amazing. You ask for either Mike or Terry. Trust me. You’re done, sit back and know with confidence you are in great hands. Amazing prices, intelligent, service minded industry leaders. What else can I say then I will not even bother looking anywhere else in the future. I know for sure customer service is not just words on a banner on their wall or web site. The whole team walks the customer service line very tall! More

WE PURCHASED A HYUNDAI SONATA FOR OUR DAUGHTER ON APRIL 9TH. WE DID NOT GET A BOTTLE OF "TOUCH UP" PAINT WITH THE PURCHASE. I CALLED THE WEISNER DEALERSHIP, AND THEY SAID THERE WAS ONE IN STOCK AT PARTS C 9TH. WE DID NOT GET A BOTTLE OF "TOUCH UP" PAINT WITH THE PURCHASE. I CALLED THE WEISNER DEALERSHIP, AND THEY SAID THERE WAS ONE IN STOCK AT PARTS COUNTER. SO WE DROVE TO CONROE, ONLY TO FIND OUT THAT THE BOTTLE OF TOUCH UP PAINT WAS NOT ON THE SHELF. JOE URENA IN PARTS WAS EXTREMELY HELPFUL, HE TOOK DOWN ALL OF MY INFORMATION, AND ORDERED THE PAINT FOR ME. HE THEN MAILED IT TO MY HOME TO SAVE ME ANOTHER TRIP TO CONROE. JOE IS AWESOME & SHOULD BE COMMENDED FOR GOING "ABOVE AND BEYOND" THIS CUSTOMER'S EXPECTATION. THANK YOU. More

We were very happy with our experience. Felt like we were treated well from the sales staff and were very happy with the financing process. Will definitely recommend this dealership to our friends. treated well from the sales staff and were very happy with the financing process. Will definitely recommend this dealership to our friends. More

If you go to this dealership to buy a new car, ask for Susan Davidson. She is absolutely the best. She is a total professional who knows cars, and is sincerely ready to help you find the car and deal th Susan Davidson. She is absolutely the best. She is a total professional who knows cars, and is sincerely ready to help you find the car and deal that fits your need. My husband and I came prepared to be pressured because that was our experience at other dealerships. However, Susan was totally cool while we comparison-shopped at Mazda. When we came back to her for the Sonata, she made sure that every stage of the purchase was done efficiently and completely. She spent a lot of time with us after the car was purchased to make sure that we knew all the things we needed to about our model, and encouraged us to call with any questions that popped up later. We were so pleased with the experience that we sent our daughter to her a week later. She, too, was impressed with Susan's professionalism and friendliness. P.S. And we love our new Sonata, too! More

Milan was absolutely the BEST! I was soooo disappointed to learn he recently resigned. Firstly, I had no intention of buying a new car; we were just looking. This young man had the patience of a Saint. to learn he recently resigned. Firstly, I had no intention of buying a new car; we were just looking. This young man had the patience of a Saint. I had many questions and requests, and he was able to address and deliver on all. Milan, our Salesman, and Tim the Sales Manager, were terrific in negotiating a fair price on both the new car and the trade-in, with both, my brother and mother, on my behalf. To deal with 3 New Yorkers with the diplomacy, kindness, and again, I stress... incredible patience-until late in the evening (when Milan was anxious to get home to his wife and small child) the night we purchased the Awesome Sonata Turbo, and then to invite me back a couple of nights later, and take approx. 2 hrs. teaching me how to operate all the features, and then to assure me, he/Milan, would like me to call him, ANYTIME, I have a question or concern...deserves more than any Salesman could possibly earn in commission. Sorry for the Run-On Sentence, but as you can tell, we were extremely appreciative of the efforts of Milan, Tim, Amy (Very nice/informative young woman in Financing)and today Tom in Parts (re: ordering another key). Tim was very reassuring to me regarding Milan no longer being there, that if I needed anything, he would be happy to assist. Another Weisner Salesman, from across the street, also deserves recognition, sorry his name escapes me, but he said he will be transferring to the Used Cars Bldg, is from Massachusettes (a fellow Yankee to make me feel at home) and was helpful enough to attach my new plates. All in all it has, to this point, been a wonderful experience. I pray the remainder of time I have My Beautiful New Silver Sonata, I recieve as warm, courteous, personal attention and service. I feel confident, Weisner Conroe will continue to exceed my expectations! Thanks to ya'll (Is that how you Texans spell it?-LOL). P.S. Only thing missing is the NY Bagels and Otis Spunkmeyer Cookies, I got each time I went to my NY Saturn Dealer....Of course I was recently reminded they are now out of business. Well, I believe Weisner Conroe can provide me with Quality Customer Service without Bagels And.... as we say back East. Thanks you Guys! More

Matt was very friendly and helpful. He helped us to pick out the right car for us, and helped with our tradein. He was also vey pleasant and helped us through the bargaining process for the price of the car out the right car for us, and helped with our tradein. He was also vey pleasant and helped us through the bargaining process for the price of the car. He made sure we knew about the incentives for each car and the incentives avaliable thru financing. This is the second car we have bought thru this dealership. I felt like they were honest when we went to the financing department, both times. Before we left with our new car, Matt showed us how everything in the car worked. He was very patient with us as we asked all of our questions. If he didn't know something we asked about, he found out by asking someone who would know. I would highly reccommend this dealership to someone. More

Matt Harrison's quick response in returning our phone call (after our inital inquiry) really impressed me. He was not only friendly, competent, helpful and knowledgeable . . . but also extremely enthusi call (after our inital inquiry) really impressed me. He was not only friendly, competent, helpful and knowledgeable . . . but also extremely enthusiastic about the Hyundai autombile. Matt is a real asset to your organization. More

I went here just expecting to test drive one of the many models I had in mind to buy. But it was the friendliness of our associate as well as the selection and wealth of information he provided us with, tha models I had in mind to buy. But it was the friendliness of our associate as well as the selection and wealth of information he provided us with, that ended with us deiving out a new 2012 Elantra, thanks Matt. I love my new car Ann Randall More