Wickstrom Ford

Recently purchased a navigator from Robinson. The ride is comfortable and smooth. I have nothing but good things to say about the whole experience. Will be back to this dealership for the next ca The ride is comfortable and smooth. I have nothing but good things to say about the whole experience. Will be back to this dealership for the next car as well. Everyone is very professional and down to earth. More

Alex Lopez was fantastic at helping make a final decision on my first truck, super enthusiastic, very informative, very trustworthy. Super excited that I settled on the truck that I got from there, really am on my first truck, super enthusiastic, very informative, very trustworthy. Super excited that I settled on the truck that I got from there, really amazing and helpful team of people, would definitely recommend and get another vehicle there in the future. Drove an hour away from where I am and it was very worth it!! Thanks to Alex, and the rest of the Wickstrom team I have an amazing truck that will last me a long while. They even washed it and filled it with a full tank before I drove it off the lot!! More

Great service always go the extra mile Frank and Mark are the best. Will return when I need service. are the best. Will return when I need service. More

Frank Oswald went up and above expectations as I came in with a power steering problem and Frank was able to locate the part and secure a technician for repair. The entire job took only an hour and a half. with a power steering problem and Frank was able to locate the part and secure a technician for repair. The entire job took only an hour and a half. How refreshing More

Awesome experience Nathan Noffs made the first ford purchase amazing and smooth as I could have ever wanted! purchase amazing and smooth as I could have ever wanted! More

Our vehicle purchase experience today at Wickstrom Ford was, by far, the best experience I have ever had at a dealership. Todd and Rae were very friendly and extremely knowledgeable about every aspect of was, by far, the best experience I have ever had at a dealership. Todd and Rae were very friendly and extremely knowledgeable about every aspect of the process. Rae in particular, was very knowledgeable and thorough with the technology aspect. Even our experience with the finance department was unique and informative. Keep up the good work! More

Wickstrom ford provides unbeatable service. Their staff is so friendly and honest. We always know we are in good hands there!! Their staff is so friendly and honest. We always know we are in good hands there!! More

I recently went into Wickstrom Ford and spoke with Chris K. about getting a new car as my current car is 10 years old. He was very informative and answered all of my questions. Even though I’m not ready to K. about getting a new car as my current car is 10 years old. He was very informative and answered all of my questions. Even though I’m not ready to buy yet, I will definitely come back to him when I am ready (in about 3 months). More

Bought my new escape! ! Omg so luxurious and smooth. Robinson helped me pick out the perfect car for our growing family. Thanks again for all the help! ! Omg so luxurious and smooth. Robinson helped me pick out the perfect car for our growing family. Thanks again for all the help! More

My car buying experience at Wickstrom Ford, Barrington Ill. On 3-18-2024, I started looking for a small pickup truck that would fit in a small parking space in my condo's underground garage. I chose tw Ill. On 3-18-2024, I started looking for a small pickup truck that would fit in a small parking space in my condo's underground garage. I chose two vehicles to look at. First choice was Ford Maverick, the second distant choice Hyundai Santa Cruz. I soon found out that Maverick became the elusive Leprechaun. I visited 7-8 dealers in N-NE Ill. All but a couple wanted down payments to search for one or tried to sell me units that were in transit for $1000-$2000 over MSRP. Some units were LOADED with accessories or dealer added items like Scotch Guard for seats. Special paint protection packages etc. On 3-21 I was ready to give up on Maverick and started my search for Santa Cruz, when I came upon Wickstrom website. I noticed they had several XLT and Lariat Mavericks coming in. One caught my attention, a base Lariat with only one added accessory that I needed, a 4k tow package. I drove to the dealership and was met at the door by Alex Lopez. He was very responsive, answered all my questions in a casual business-like atmosphere with no games. I was concerned about the date of vehicle arrival, Alex called Todd Prestage who informed me that the car was being transported from the rail yard to the dealership as we spoke and would be ready 3-23. After I reviewed all paperwork, found no extra fees etc,and received slightly lower than expected but fair trade allowance, all 3 of us SHOOK HANDS on the deal, with no deposit or hold money etc. On 3-24 I arrived at Noon. Together with Alex inspected the car, he also helped me set up "Ford Pass" etc. Total paperwork for taxes and plates took under 1/2 hr. I handed the finance manager a cashier's check. After hand shakes at 12:45 PM I was on my way home. Next morning I received a follow up phone call from Alex asking if he could do anything else for me. I also received a text message from the owner of Wickstrom thanking me for my business. I would like to thank Alex Lopez and Todd Prestage for a great new car buying experience. I would hope that management from Ford Motor Company read these reviews and give great sales performers like Alex Lopez recognition or at least a pat on the back for a job well done. In today's work world exceptional Sales Service is hard to find. This was a fantastic on a hand shake buying experience for me and my 94 year old mother who came along. Thanks Wickstrom and Alex Lopez. Andrew (Deacon). More