
Wickstrom Ford
Barrington, IL
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We have dealt with the Wickstrom Auto group on several occasions and had wonderful experiences. Most recently we worked with Chris Krason at Wickstrom Ford and he was amazing to work with. We knew more occasions and had wonderful experiences. Most recently we worked with Chris Krason at Wickstrom Ford and he was amazing to work with. We knew more or less what we wanted and Chris Krason answered all our questions and was very knowledgable. We didn't feel haggled like you would at some other dealerships. He was extremely professional and easy to deal with. The rest of the Wickstrom Ford team was also amazing and helpful throughout the process. We were in and out of there with a new car and very happy with the quality of service and experience provided by Chris Krason and the team at Wickstrom Ford. More
I just bought a 2024 Ford Maverick Lariat from Chris Krason. I'm not really one to be excited for the painful car buying experience with the back and forth and the wheeling and dealing with manager in t Krason. I'm not really one to be excited for the painful car buying experience with the back and forth and the wheeling and dealing with manager in the back, which is sort of why I went to Wickstrom in the first place. I found basically the exact truck I wanted very easily online with all the packages for what I considered a great deal close by and would be willing to pay the advertised price anyway. Staff was very welcoming upon arrival. Me and Chris got right into driving the truck I wanted to check out. I really liked the truck but I had a few issues to figure out with my HOA and Chris suggested taking the truck home and bringing it to HOA management to show them as they are used to me having large trucks and advertising on the side and ladder racks. This was okayed by HOA. After that the negotiations were simple. The paper work is streamlined easily. Chris showed me the maintenance center and the whole facility. I really appreciate the detail. Would recommend this dealer to anyone to at least check it out if buying. Family owned as well which always holds a lot of weight with me. Check it out, ask for Chris Krason. More
AJ at Wickstrom Ford made looking at options an absolute breeze. When I was just browsing, he was incredibly helpful, answering all my questions and walking me through the details of various models. His kno breeze. When I was just browsing, he was incredibly helpful, answering all my questions and walking me through the details of various models. His knowledge and patience really stood out, and I felt well taken care of every step of the way. Highly recommend AJ whether you’re buying or just looking! More
Alex Lopez was incredible to work with. He is bilingual in Spanish which made communicating and asking questions an ease. He was patient and listened to what are needs and wants were in our He is bilingual in Spanish which made communicating and asking questions an ease. He was patient and listened to what are needs and wants were in our new vehicle search for a Mustang GT convertable. We felt that he actually heard our voice and guided us to the right car for us. Alex did a full overview of the dealership pointing out the service area, waiting area and other areas of the dealership that were important. Alex was very tentative to our time and made sure that we were comfortable and introducing us to everyone involved in making the deal successful. I cannot speak more highly of Alex and would recommend anyone searching for a new or used vehicle to reach out to Alex Lopez. If your looking to purchase without the pressure reach out to Alex... he's your guy! More