
Wickstrom Chrysler Jeep Dodge Ram
Barrington, IL
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1,069 Reviews of Wickstrom Chrysler Jeep Dodge Ram
I had the BEST experience purchasing a vehicle with Jamie Weinberg. At a time where it’s difficult to find any cars, it’s even more difficult to find one you like. But Jamie made the process extremely easy. Weinberg. At a time where it’s difficult to find any cars, it’s even more difficult to find one you like. But Jamie made the process extremely easy. I had called the day before and Jamie helped check inventory to make sure they had what I was looking for. He then helped me set up an appointment for the next day. When we arrived, not a moment was wasted. He found the car I wanted - WITHIN MY BUDGET - and was able to get us out the door my new (used) car in a few short hours. Jamie was lovely to chat with and very personable. I’ll definitely be a repeat customer :) More
I have purchased 5 Jeep’s from Wickstrom and have always had an A+ experience. My salesman Woody is friendly, knowledgeable, and professional. I highly recommend Woody for your next new or used vehicle! had an A+ experience. My salesman Woody is friendly, knowledgeable, and professional. I highly recommend Woody for your next new or used vehicle! More
Jamie and Dave are true masters of the craft. Can not begin to say how refreshing it is to see people that still go the extra mile, not only was there no un-needed pressure or upsell, but both these gent begin to say how refreshing it is to see people that still go the extra mile, not only was there no un-needed pressure or upsell, but both these gentlemen stayed well after closing to make sure we were all set. A++ gents. More
Don DiPaulo is officially my car dealer for life. Straight forward and honest with no pressure to do anything. He sold me my first jeep in 2015 and my second in 2017. Always remembers me and my fa Straight forward and honest with no pressure to do anything. He sold me my first jeep in 2015 and my second in 2017. Always remembers me and my family when I see him. I purposely drive an hour to use their service department just because of the experience I had with Don. If needing a car, highly recommend him. More
This is the 4th vehicle we've purchased or leased from Wickstrom - all with sales superstar Eric Jensen. Eric listened to what I was interested in, let me see and drive my options, and showed me the finan Wickstrom - all with sales superstar Eric Jensen. Eric listened to what I was interested in, let me see and drive my options, and showed me the financing deals available to me. The finance staff was super helpful too, making sure I was able to take advantage of all offers and discounts. If you are looking for a new (or used) car, you will be in good hands with Eric Jensen and the rest of the staff at Wickstrom Chrysler Dodge Jeep Ram - I know that's where I'll be headed the next time I need a new car. More
My wife and I had a great experience with Eric Jensen and Denise at Wickstrom — we bought a Jeep Gladiator and found Eric to be extremely knowledgeable and courteous. His follow up was excellent too. No ha Denise at Wickstrom — we bought a Jeep Gladiator and found Eric to be extremely knowledgeable and courteous. His follow up was excellent too. No hard sell; just substance and professionalism. Denise handled the business side of things in the same manner. Overall, we were very pleased and based on our experience, would recommend Wickstrom, Eric and Denise without qualification. More
Eric Jensen did an awesome job at helping me with my first vehicle purchase (Grand Cherokee). He was very attentive and informative. And I'm very thankful for that. Next time you go I definitely suggest first vehicle purchase (Grand Cherokee). He was very attentive and informative. And I'm very thankful for that. Next time you go I definitely suggest asking for Eric! Thank you so much for your awesome help More
Best customer service, by far! I have leased my third vehicle through Wickstrom. Their impeccable service and immaculate facility keep me coming back. Jared has been so helpful through every lease and h vehicle through Wickstrom. Their impeccable service and immaculate facility keep me coming back. Jared has been so helpful through every lease and he makes the process so seamless and easy. He is very knowledgeable about the inventory and helped match my ideals to my price range. I absolutely love Wickstrom’s service department! In my opinion, if you don’t have excellent customer service, you don’t have much. Wickstrom has the BEST! All around a standout dealership! More
Amazing car trade in and purchase experience. Eric Foret was great and knowledgeable and walked me through the whole process which was easy and exciting. Very friendly staff and terrific follow up from firs was great and knowledgeable and walked me through the whole process which was easy and exciting. Very friendly staff and terrific follow up from first call through post purchase. Definitely recommend Eric, his manager Chris and finance guy Nick. The Jeep I was looking at and eventually purchased was waiting out front for me and was freshly cleaned for a test drive. Eric greeted me at the door and introduced me to the team that would assist me. The vibe was super chill and relaxed. More
I came into Wickstrom twice to try and purchase a vehicle from a salesperson and Chris Moose the sales manager. The first time I was testing the waters to see what they'd give me on my trade and potentia from a salesperson and Chris Moose the sales manager. The first time I was testing the waters to see what they'd give me on my trade and potential payments. With the exception of low-balling my trade (which I expected) all went well. I even got a follow up call from my salesperson. Which was a feather in the cap. So I felt good about the place and wanted to do business in my hometown. I came back about two months later. The experience went a little different though. This time their inventory was low. Which they only had two very expensive trucks on their lot. I also came prepared with a trade-in offer from another dealer. Well, actually multiple dealers. Which on the high end were 7k higher than their previous offer. I laid all my finance goals out there and was 100% ready to buy. Long story short they low-balled me again. 5k less than my best offer in-hand. Which, since I told them about, I was actually surprised with. They didn't even take a penny off the price of the truck. NOTHING. Literally were trying to bury me in the vehicle. They tried to make me feel small for not seeing that they held all the cards. I want to clearly state they are not receiving 1 star for these poor sales tactics. Cause, heck, I get it. Make money. They are receiving 1 star for the following. Nearing the end of my visit they tried to smear a competitor that was offing me top dollar on my trade and were going to make me a deal on a new truck. Chris the sales manager asked me if I had seen their Yelp reviews. And then the salesperson pulled them up. "Only three stars." "240 reviews... that's a lot of one stars." To me that was pretty low. To bash someone else because you are unwilling to do business with me. Really? Shame on you. Both of you really. Good news is the dealer they tried to smear did give me top dollar. To all of our surprise we also discover I got customer prefered pricing. Which even though they had low inventory they gave it to me. Stating, "We just wanted to see our customers happy." Oh, and by the way their 2300+ Google reviews and 4.5 stars trumps these guys couple hundred. More