
Wickstrom Chrysler Jeep Dodge Ram
Barrington, IL
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1,069 Reviews of Wickstrom Chrysler Jeep Dodge Ram
I gathered several e-mail quotes from local Jeep dealers in the process of leasing a 2014 Grand Cherokee. Eric Jensen at Wickstrom won our business by being straight forward with a firm quote that was bette in the process of leasing a 2014 Grand Cherokee. Eric Jensen at Wickstrom won our business by being straight forward with a firm quote that was better than the competition. Other salesman came back with a request to visit their dealership and a vague promise to give us the “best deal”. I appreciated how Eric came back with the best written offer and stood behind the price. The Wickstrom Jeep dealership is “state of the art” with many amenities to make a customer comfortable while their car is being serviced. I would recommend without reservation contacting Eric Jensen and Wickstrom Jeep for any auto purchase. More
i was told certain items would be on the car i purchased.bought the car and find out some of the items i was told were on the car were not.i prove to them they were advertised that way and i reall purchased.bought the car and find out some of the items i was told were on the car were not.i prove to them they were advertised that way and i really got no where with them.i live 130 miles away from there and to be dealt this way is very sad.i have been handicapped for many years and i think i been taken advantage of.there is so much more but at this time i am unable to get into it right now.i just hate to see anybody else go through this.there was three people from that dealership i feel really did me wrong. More
We dealt with multiple dealers over the internet. This dealership came in 2nd and was about to go with the other dealership until I decided to google reviews. So glad I did as our first choice had horrifi dealership came in 2nd and was about to go with the other dealership until I decided to google reviews. So glad I did as our first choice had horrific reviews and this one, only good/great reviews. Got the Out the Door quote and when we went there, did our test drive and decided to buy. Everything went like clockwork and will HIGHLY RECOMMEND this place should you be in the market. More
Eric Jensen was my salesman. He did a great job. He answered all of my questions. He stayed late one day and came in early another day just to accomodate my schedule. He would immediately respond to answered all of my questions. He stayed late one day and came in early another day just to accomodate my schedule. He would immediately respond to calls if he was unable to answer. The dealership was the nicest one I have ever seen. Extremely clean with a huge selection of vehicles. I would definitely recommend Eric and Wickstrom to anyone considering buying a car. Thank you. More
I could not be more pleased with my experience at Wickstrom Ford. The staff was very friendly and my sales rep was extremely helpful. I would strongly recommend your dealership to any one I know lo Wickstrom Ford. The staff was very friendly and my sales rep was extremely helpful. I would strongly recommend your dealership to any one I know looking to buy a new car. More
Renee provided amazing customer service and was an absolute pleasure to work with. She is no-nonsense, and breaks the "car salesman" mold we are all used to dealing with when buying a new car. She wen absolute pleasure to work with. She is no-nonsense, and breaks the "car salesman" mold we are all used to dealing with when buying a new car. She went out of her way to make the experience pleasant, and painless. She understands the product extraordinarily well. I went to a competitor first, and the salesman new far less about the car than I did. I walked out and never went back. When I spoke with Renee, it was clear that she was at an entirely different level of knowledge and expertise. I may not have purchased this vehicle if it weren't for her. It was a discretionary purchase, and Renee's helpful can-do attitude was most useful in developing my knowledge and interest in the vehicle. If you are in the market for a new Jeep, I am convinced, you can do no better than to deal with her directly. (And no, I am in no way related to Renee... she simply deserves this extraordinary review.) More
I recently tried to buy a car, with little success. Wickstrom offered me less than other dealers, and was not working hard to maintain a customer. . The quality of customer service has dropped, while Wickstrom offered me less than other dealers, and was not working hard to maintain a customer. . The quality of customer service has dropped, while their business has grown. I hope they can improve their sales, and match it up with their outstanding service department. Their service department is top notch! More
My Wife and I decided to visit this dealership after numerous recommendations from co-workers and we are glad we did. The staff was extremely helpful, friendly and interested in our needs. This is the f numerous recommendations from co-workers and we are glad we did. The staff was extremely helpful, friendly and interested in our needs. This is the first time the car buying experience was pleasurable and not a hassle. Also the dealership is very comfortable and stylish. We will be Buying from Wickstrom from now on. More
Sales person was friendly, honest and knowledgable. Calm demeanor/no pressure. Really appreciate the fact that she did not make up answers to questions she did not know and that she did not hound me with f demeanor/no pressure. Really appreciate the fact that she did not make up answers to questions she did not know and that she did not hound me with follow up calls after the first visit. More
Eric and the rest of the Wickstrom staff were very friendly and accommodating to find the car in the color and equipment we wanted. There was no pressure to buy what was in their showroom or lot, and friendly and accommodating to find the car in the color and equipment we wanted. There was no pressure to buy what was in their showroom or lot, and they very easily identified the location of the car that would match what we wanted. They allowed us to test drive variations of the model we wanted and also test different accessories on different models so that we could arrive at the best match of accessories that would satisfy our needs. Negotiations culminated in a price that we were very satisfied with and that fell in the range of “best deals” published in some websites. The overall experience was very gratifying with a thorough review of the condition of the car at delivery and detailed explanation of all the different features and “electronics”. Kudos to Eric. Wickstrom’s new showroom, service and waiting areas, and the amenities they offer are superb. I will definitely recommend this dealership to anyone that is looking to purchase a car – new or used. More