
Wickstrom Chrysler Jeep Dodge Ram
Barrington, IL
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HuntandFishGIRL You guys have an awesome team! Priced the vehicle I wanted at a few dealerships in the area. After meeting with Jared I knew this was the place I wan You guys have an awesome team! Priced the vehicle I wanted at a few dealerships in the area. After meeting with Jared I knew this was the place I wanted to do business. The General Sales manager even came to introduce himself! Thank you for a wonderful experience Wickstrom. I am loving my new Jeep Compass!! More
Wickstrom is amazing! Wickstrom is the only dealership we will purchase our cars from. Jamie helps us find exactly what we want each and every time! He makes buying a new c Wickstrom is the only dealership we will purchase our cars from. Jamie helps us find exactly what we want each and every time! He makes buying a new car exciting and stress free! More
ILOVEMYJEEP Had the best experience from Jared Nelson at Wickstrom Jeep. Professional, Patient and Passionate about what he does. I can't thank him and the rest Had the best experience from Jared Nelson at Wickstrom Jeep. Professional, Patient and Passionate about what he does. I can't thank him and the rest of the team that made my experience so wonderful. I am loving my new Jeep Wrangler Unlimited. Jared went through the entire vehicle with me and Service even came and helped to show me and my husband how to remove the hard top on and off. All around 10 STARS for this car buying experience. More
Best Experience Ever Denise Ryman made the car buying experience much easier than in past experiences. She knew what she was talking about and if she didn't, she would ge Denise Ryman made the car buying experience much easier than in past experiences. She knew what she was talking about and if she didn't, she would get the answer for me. This was the most informed I have ever felt. Trustworthy and easy to work with! Thanks for a great experience! More
Most comfortable experience Jared Nelson was the absolute best I could ask for. Helped me out over the course of a few visits to find the perfect truck for me. It was a pleasure Jared Nelson was the absolute best I could ask for. Helped me out over the course of a few visits to find the perfect truck for me. It was a pleasure to work with him and will come back in the future without a doubt! Thank you! More
Wickstrom review Yesterday, my wife Carole and I went to buy a Jeep. We stopped by at Wickstrom in Barrington and as we were looking over the lot, a Salesman came out Yesterday, my wife Carole and I went to buy a Jeep. We stopped by at Wickstrom in Barrington and as we were looking over the lot, a Salesman came out to greet us. Now I sold cars in my youth, and I have bought many cars over my lifetime, new and used. I was expecting the typical Salesman who would pester us and put on the pressure from the beginning. Well, what I got, was Toby Holtz. He was very polite, not at all pushy, and greeted us warmly. I told him out of the gate what my buying parameters were, and he offered to do his best to help. He gladly explained all the models he had available, the different options, then asked us what we really wanted. We told Toby what we were looking for, picked out a model my wife loved, and took it for a drive. After a very successful test drive, we decided on a model. Now we had to run to my Doctors appointment before we could finish, but we gave him our credit info and left. While we were gone, Toby and the staff at Wickstrom did their best to tailor my purchase to the parameters we asked for in the beginning. While we were gone, the deal was hammered out and I gave Toby the ok to prep the Jeep for sale. Now on the way home, my wife and I decided we really wanted another model. Once we got back to Wickstrom, we informed them of our decision. Now mind you, our original choice was ready to go, washed cleaned and full of fuel. After informing Toby of our decison, he didn't bat an eye and said, "I just want you guys to get the Jeep you really want!" Not a wimper or complaint, by him or anyone else. We finally decided on our dream Jeep and brokered a deal that fit our needs. Toby and the staff at Wickstrom were as polite, friendly and non pressuring as could be. Their main concern was that we got the Jeep WE wanted. Well we did, and owe the incredible experience we had to Toby, and the management staff at Wickstrom. I would highly recommend Wickstrom for your next car purchase, and go see Toby Holtz. You'll be glad you did. More
Amazing Service I like to thank Tony Di Paulo for his big help. He helped me a lot with this sale from the very beginning to the very end. Great job. I will come back I like to thank Tony Di Paulo for his big help. He helped me a lot with this sale from the very beginning to the very end. Great job. I will come back in the future. More
Overall Smooth Experience We ended up going through the Costco auto program which directed us to Wickstrom. They were also the closest Jeep dealership to us which worked out we We ended up going through the Costco auto program which directed us to Wickstrom. They were also the closest Jeep dealership to us which worked out well. They assigned us a salesman, Woody, who met us at the arranged time and was a pleasure to work with. Custom ordering a car is relatively straightforward and Woody made sure everything I wanted was taken care of and included. The worst part of the entire ordeal was just the anticipation and waiting for Chrysler to build my Jeep and for it to arrive at the dealership, but I would probably get antsy about a box of light bulbs coming from Amazon honestly. The only teeny tiny qualm I had with my experience was that I was promised regular updates on the progress of the car build, but only received two: One when the vehicle was issued an estimated ship date and one when it was in transit to the dealership. Both of which I received after I personally contacted the dealership myself to check in. This is honestly really minor and negligible in the grand scheme of things, but Woody did specifically mention that he would be sending these, even while he was on vacation the following week. Obviously not a deal breaker at all, but if you are going to promise something, at least deliver on it. Had he not mentioned anything about updates, this wouldn't have even been an issue. Upon pickup of the Jeep, everything was just how I specified. Woody gave me the option of drilling the front plate into the bumper or leaving it off for me to handle how I choose. (it permanently alters the appearance of the bumper once attached) I am very glad he asked as I'm pretty picky about cosmetic things like that. He even ran around the entire dealership looking for any kind of Jeep-branded keychain at my last minute request, which was very nice of him. All in all, despite the incredibly minor issues with the updates, I feel I had a 5-Star experience with Wickstrom Auto Group and would definitely buy from them again. My father just chipped the paint off my back door trying to take the top off, so I will be back to purchase some touch up paint within the next couple days. I anticipate my next experience with WAG to be just as pleasant as the first and will update my review accordingly after I get my paint. More
Great overall Experience! Tony DiPaulo greeted us at the door, and from there he was awesome at meeting our needs and listening to what we were looking for. The entire group w Tony DiPaulo greeted us at the door, and from there he was awesome at meeting our needs and listening to what we were looking for. The entire group worked together to make this a great experience and I'll be buying cars there for a long time to come! More
Such a great experience at Wickstrom I had a fantastic experience with Wickstrom Auto Group last week. Eric Jensen and the whole team helped me find the right car, land a killer price, a I had a fantastic experience with Wickstrom Auto Group last week. Eric Jensen and the whole team helped me find the right car, land a killer price, and choose the right warranty plan. They were helpful without being pushy, and walked with us the whole way. I am thrilled and will go back to them for my next car...and next...and next... More