
Wickstrom Chrysler Jeep Dodge Ram
Barrington, IL
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Best customer service with Jared Nelson The most annoying thing about having to purchase a car is 1. the constant sales calls, especially when you specifically ask them not to call you and 2 The most annoying thing about having to purchase a car is 1. the constant sales calls, especially when you specifically ask them not to call you and 2. Just being another paycheck. Wickstrom was hands down the best dealership I have been to. Jared Nelson was who we worked with and not once was he too pushy nor did he constantly ask me to buy from the dealership. They have a wonderful facility and salesmen that make you feel like you aren't dreading going car shopping. He listened to our needs and wants in a new car and went above and beyond getting us the best financing rates available. He was also very patient with us since we had our 2 year old that wasn't always the most patient being there for so long. Wickstrom and Jared will definitely be first on our list when we purchase another car. More
Great Customer Service A great experience. They treated us like we were long time customers and this was the first time we bought a car from them. They even delivered the c A great experience. They treated us like we were long time customers and this was the first time we bought a car from them. They even delivered the car to our front door and we live in Wisconsin... More
Great Experiene Our salesman Tony was very straightforward and easy to deal with. He was very knowledgeable about the vehicle we were looking at. Buying from here was Our salesman Tony was very straightforward and easy to deal with. He was very knowledgeable about the vehicle we were looking at. Buying from here was a very smooth process. More
Outstanding Customer Experience with Eric Jenson Eric Jenson is extremely knowledgeable about the entire Jeep product line. He is also very personable as well as professional. It is a Joy working w Eric Jenson is extremely knowledgeable about the entire Jeep product line. He is also very personable as well as professional. It is a Joy working with him!!!! More
Exactly what I am looking for in a Purchase Experience Tony DiPaulo and the team at Wickstrom were able to help us quickly identify features that were most important to us - and find a truck to match our b Tony DiPaulo and the team at Wickstrom were able to help us quickly identify features that were most important to us - and find a truck to match our budget. If you value your time as much as your money, see Tony at Wickstrom. More
Purchased my mustang here They had great and friendly service employees were very helpful and helped me find the car i wanted and i purchased it with a great price They had great and friendly service employees were very helpful and helped me find the car i wanted and i purchased it with a great price More
Dream car experience! I patiently waited years for the bank account to stabilize and then spent a few quick hours of my life making my dream a reality, no kidding! Interest I patiently waited years for the bank account to stabilize and then spent a few quick hours of my life making my dream a reality, no kidding! Interest rates are perfect right now for car buyers, in my humble opinion. I just happen to work in financial industry my entire career. I feel like this fancy car puts me in a whole other bracket, and I'm still pinching myself. My kids were so excited to be driving the new wheels, almost as much as me! I give a perfect score to Tony D at Wickstrom Auto Group in Barrington. He followed up on my every question or concern, I realized early on this is not a once and done situation, I need a place I have full confidence in to stand with me if any warranty issues should arise. I am telling you, this is that place! Why do you think I am taking the time to write this review... because I have never been so impressed with my car buying experience!! I will definitely be a return customer More
Looking for a Hybrid Having bought cars for over 50 years, I have to say this was the most customer friendly experience I have ever had. Wickstrom Auto Group and my sales Having bought cars for over 50 years, I have to say this was the most customer friendly experience I have ever had. Wickstrom Auto Group and my sales agent Eric Jensen went out of their way to make our buying experience very satisfying. We were looking for a Chrysler Pacifica Hybrid and we had been to 5 other dealers before we got to Eric and Wickstrom. The other 5 dealers were either unpleasant to deal with or did not have the car we were looking for. In searching the inventory of dealers in the area, it looked like Wickstrom had what we were looking for. I sent a message to the dealership and Eric got back to me in a very short time with a picture and description of the car they had on the lot. We talked on the phone and even though it was his day off, Eric said he would drive out to us (25 miles one way) for a test drive. When he got here, and we had said we would be interested in buying the car, he left the Hybrid with us while he drove our trade in back to the dealership for an appraisal and then back to us. We agreed on the price for both the trade in and the new car on the spot. We met Eric and his finance guy at Eric's desk the next day. There was no high pressure sales pitch for any additional coverage and we concluded the paper work in about 30 minutes. Eric showed us the features of the car and we were off and driving with a full charge on the battery and a full tank of gas. We like the car and would recommend Eric and Wickstrom Auto Group as a place to look for your next car. This was a 5 star experience. Bob Williams/ Huntley, IL More
Bought a new vehicle - Wickstrom is simply the best Hands down....just a great experience. Their customer service, attention, and accommodations were simply excellent and the reason we purchased from t Hands down....just a great experience. Their customer service, attention, and accommodations were simply excellent and the reason we purchased from them. Andy and Michelle McCormick were simply wonderful to work with...and didn't "chase us" like the other dealers did. On the day of purchase, we could ask for better or quicker service. The made the process so easy. Would I buy another vehicle from them....heck yes! More
A+ Dealership!! Best customer service I'm happy to say my car buying experience was above excellent. Renée Burley was kind, courteous, and went above and beyond. She wasn't pushy and foun I'm happy to say my car buying experience was above excellent. Renée Burley was kind, courteous, and went above and beyond. She wasn't pushy and found the perfect vehicle. I've witnessed a handful of car buying experiences, and have to say this was the smoothest and most efficient. The Wickstrom Auto Group locations are clean and the staff as a whole are very helpful. Thanks again and wow, I love this car! More