Wickstrom Chrysler Jeep Dodge Ram

A Pleasent Experience at Wickstrom Me and my wife were in the market for a new Jeep and we were assisted by Denise Ryman. She made a point of having a couple of vehicles ready for us t Me and my wife were in the market for a new Jeep and we were assisted by Denise Ryman. She made a point of having a couple of vehicles ready for us to look at. This was prompted after first discussing with her what we were looking for over the phone. We decided to lease rather than purchase our vehicle, because it made better sense and we are very happy with our decision. No pressure sales at this dealer no haggling just a comfortable experience and I would recommend Wickstrom to my friends and family. Denise handled herself very professionally and new a lot about the vehicle. We leased a AWD Jeep Grand Cherokee Limited and it was one of the two Denise chose, that she had pulled out for us to look at. Needless to say we had a convenient and pleasurable experience and hope that you do to. More

My husband and I were looking for a nice used car on the internet. We saw 2 nice looking vehicles and decided to drive to Barrington to look (about 50 miles). We were extremely happy when we arrived at th internet. We saw 2 nice looking vehicles and decided to drive to Barrington to look (about 50 miles). We were extremely happy when we arrived at the dealership and saw that the cars on the lot all looked very appealing. The door was opened for us and we were met by what turned out to be our salesman. We told him which vehicle we wanted to look at, and were told that they would bring the vehicle indoors for us to look over before we took a test drive. It was a very windy day, and this was a very nice surprise. We were shown the waiting area with a coffee and soda bar and comfortable sitting area provided for the customers and asked if we cared for anything while they brought the vehicle into the review area. This took only a few minutes. The review area is extremely clean and well lit, and kept at a very comfortable temperature. We were able to look over both the interior and exterior of the vehicle, never feeling the least bit pressured or hurried. Dustin answered all of our questions very quickly and very pleasantly. We were provided with the dealers inspection report on the vehicle and an explanation of what was done on the vehicle. When we took the vehicle for a test drive and not being familiar with the area, we were taken on a route that let us experience all speeds and road conditions - rough, smooth, city and highway speeds. Discussing the price of the vehicle and doing the paperwork when we decided we wanted the vehicle was also a very smooth process. Everything was explained well by the several peopled involved. To our surprise, we ended up driving our newly purchased vehicle home the same day, with plates, registration and title information completed in our envelope. The dealership and our salesman were all very friendly, courteous, accurate and efficient in their jobs. Coming from Rockford, we had never experienced such wonderful treatment by any dealership. We will refer as many people as we can to Wickstrom after our very pleasant experience. All businesses should treat their customers as well as we were treated by Dustin and others at the dealership. The friendly, clean, and spacious viewing areas should be an example for all, as should the great attitude and team work exhibited by all of the employees we came in contact with. I would recommend this dealership to anyone! More

Wickstrom made my purchase simple and straight to the point. Although it was offered, I never felt pressured to buy extra or extended offers. This was the best car purchase I ever had and look forward t point. Although it was offered, I never felt pressured to buy extra or extended offers. This was the best car purchase I ever had and look forward to seeing them for my routine maintenance. Thanks Nick!!! More

My wife Julia and I recently purchased our 4th vehicle from the Wickstrom Auto Group, a 2014 Jeep Grand Cherokee. Each purchase has been a pleasure, which is a ridiculous statement for car buying, but it from the Wickstrom Auto Group, a 2014 Jeep Grand Cherokee. Each purchase has been a pleasure, which is a ridiculous statement for car buying, but it's true. Salesman Jared Nelson and manager Adam Grubbs have gone above and beyond each purchase and exceeded our expectations. See these guys...they won't let you down. More

I had one of the better car buying experience dealing with Jared. I call and made the appointment to see a 2004 Nissan Titan and when I arrived, Jared had the truck cleaned, ready and parked inside for m with Jared. I call and made the appointment to see a 2004 Nissan Titan and when I arrived, Jared had the truck cleaned, ready and parked inside for me to look at. The dealer paid my asking price on my 2012 Genesis and we closed the deal within an hour. The best thing about the whole experience was that I did not have to haggle with the Sales Manager or the Finance Manager. More

I want to first thank you for setting up a facility filled with fantastic people! This has been the most painless, seamless, amazing and EASY auto purchase my fiance and I have every had. You have a be filled with fantastic people! This has been the most painless, seamless, amazing and EASY auto purchase my fiance and I have every had. You have a beautiful facility with everything a consumer could ask for. I love the attention to detail with the Saturday morning donuts, to the Starbucks coffee, to the Pepsi machine. One of my favorite things was the lack of a finance office. I think it is great that the finance people come right to the sales desk, in the open, and finish the deal where it started. I might also add that Steve and Moose are great finance guys! As I mentioned, your team of employees are fantastic. They are all very kind, helpful, and sincere. I was helped and asked by several other sales professionals if I needed anything even though I was already being helped. The anything I am referring to was personal things such as a drink. As for Eric Jensen our sales professional, all I can say is WOW!!!! He was absolutely unbelievable. Never an ounce of pressure, guilt, or pushiness. He had an answer to every question asked, very knowledgeable. He listened to everything we had to say and everything we wanted. He didn't try to sell us a vehicle, he helped us figure out and find the 2 vehicles we wanted. Not the vehicles he wanted to sell. That was by far the most perfect, textbook job of giving the customer what they want. He followed up at an appropriate time, never pressured, and helped us through this entire process without being overbearing in any way. Thanks to this AMAZING experience, I am a WICKSTROM customer for life!! More

My wife and I just purchased a 2014 Jeep Sahara Unlimited from Jamie @ Wickstrom Jeep. This had to be the most easy going purchase we have ever had, Jamie was a great salesman and the rest of the staff was j from Jamie @ Wickstrom Jeep. This had to be the most easy going purchase we have ever had, Jamie was a great salesman and the rest of the staff was just as great. When it is time for our next new car I will go back and see Jamie and the rest of the staff!!! Thanks Guys, Glen & Lisa More

My recent purchase at Wickstrom Auto Group was by far the best car buying experience I've had. I would personally like to thank Jared Nelson for all the time he invested in accommodating all my requests. His best car buying experience I've had. I would personally like to thank Jared Nelson for all the time he invested in accommodating all my requests. His no pressure approach and vast knowledge of the vehicles was a huge plus in helping me make my decision. Everyone involved in the process was very helpful in doing what was right for me. Jared in my opinion added to the Jeep experience. His knowledge about the product made his conversation with me comfortable and reassuring. Loving our new vehicle!!! More

Great experience at Wickstrom. My salesman, Jared, whom I spoke with on the phone prior to visiting the dealership, had the used Grand Cherokee I called about prepped and ready when I arrived. I had been I spoke with on the phone prior to visiting the dealership, had the used Grand Cherokee I called about prepped and ready when I arrived. I had been searching for weeks for the right used Grand Cherokee and this one looked to be in great condition; confirmed by test drive, and their detailing team had done a tremendous job as well. The process couldn't have been easier. They had a written purchase offer for me based on the price discussed over the phone, and appraised my old truck for trade-in in short order. I got a great price for the Jeep, a reasonable trade-in offer, and the entire experience was as good as I have ever had at a dealership. 5 star ratings for Jared my salesman, the purchasing/trade-in process, the extremely nice/clean/plush customer waiting area, and Richard Wickstrom who greeted me when I initially showed up at Wickstrom Ford instead of next door at Wickstrom Jeep and called Jared to tell him I was there. This was my first Jeep purchase and without doubt I will head back to Wickstrom in Barrington as a part of my next vehicle search. More

Here is the email that I sent to the Wickstrom's General Sales Manager Andy McCormick, I wanted to take this opportunity to bring to your attention the exceptional treatment we received on our r General Sales Manager Andy McCormick, I wanted to take this opportunity to bring to your attention the exceptional treatment we received on our recent car purchase. On Saturday we stopped in with no intention of buying a car, just wanted to see the new Jeep Grand Cherokee. We were warmly greeted by Woody Woodworth who educated us on the new line up, had us test drive the Overland and then look at a Summit that he had pulled around. In addition, I had my car appraised for potential trade-in. Overall great first impression of Wickstrom Jeep despite organized chaos in prep for the evening's event. On Monday Woody and I game to agreement after a few exchanges on a deal. On Tuesday I picked up my 2014 Jeep Grand Cherokee Summit. Woody came in on his scheduled day off for the delivery! I met Steve Garrison and greatly appreciated the no pressure paperwork execution on the show room floor as opposed to the finance manager's office. Having not planned on buying a car this year, I cannot express how pleased my wife and me are with our purchase. I absolutely love the car as well the entire 'Wickstrom Experience'. There is no doubt in my mind that I will gladly promote Wickstrom to anyone interested in a Chrysler product. Sincerely, J.T. & Jennifer More