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Wickstrom Auto Group

Barrington, IL

4.9
2,052 Reviews
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660 West Northwest Highway

Barrington, IL

60010

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Showing 2,052 reviews

October 07, 2010

The the customer service provided by Aaron has been superb. I know I am going to get the job done quickly as long as Aaron is arranging it. I know I can get oil changes and some work done for a lower More

by Suezzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
October 07, 2010

When I purchased a late model Ford van for work/recreation, the Wickstrom team walked me through the repairs that were needed, and worked closely with me to keep the repair costs to a minimum. More

by gwondrasek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
October 07, 2010

went in for basic service. Mr. Grassel was great at listening to me and taking care of my needs - not making me feel like the "female species" who didn't know anything. appreciate the time spent and o More

by just1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
October 06, 2010

Aaron Grassel was a great help. He anwered all my questions honestly and if he did not know the answer he would find out for me. Thanks to Wickstrom Ford and thier great freindly staff. I did not f More

by eraske
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
October 06, 2010

I used to manage an auto parts store and many times customers had questions about their vehicles and parts. Not being an experienced mechanic, I would call Aaron. Friendly,curtious and knowledgeable is More

by lbuffo
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
October 06, 2010

Michael has been very attentive in following up with me in regards to purchasing a new vehicle. He has taken the time to listen to what I really want and has not tried to sell me on a car that is not what More

by vicfer12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hendrychs
October 06, 2010

My experience with the Wickstrom Auto Group has been completely pleasant. I do not enjoy dealing with maintaining my cars and like to get it taken care of as quickly as possible. When I bring my cars More

by pattims
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murphy, Brian Cook
October 06, 2010

I have four Ford products that I service regularly at Wickstrom. I really appreciate the personalized attention I get from Service Manager Aaron Grassel. He actually makes the service experience an en More

by mcmanus353
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
October 06, 2010

I am consistently pleased with the quality of service and the overall experience I have at Wickstrom. Over the last 4 years I have purchased 3 vehicles (one.need, two pre-owned) and have been very happy wit More

by rpasko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Duval
October 06, 2010

I've been buying from Wickstrom for over ten years. My last three cars came from them (in addition to two company cars) over those years. My most recent purchase was for a new Expedition that really was More

by centurytile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel, Brain Powell
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