Wickstrom Auto Group
Barrington, IL
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No doubt the best service experiance ever. I brought my Wrangler in for a strange noise in the front end. Barb had my car in the shop being looked at in less than 5 minutes. She came up to me in the waitin Wrangler in for a strange noise in the front end. Barb had my car in the shop being looked at in less than 5 minutes. She came up to me in the waiting room a fews minutes later and informed me that they found the problem and it was covered under my warranty. I was pleasantly surprise as I was expecting some huge bill for the repairs. It was going to take a few hours to repair so she offered me a ride home or a rental car. I took the car so I could get some things done. I was able to get my car repaired and knock a few things off my to do list at the same time. I will be back for my next services. More
I have bought and serviced my cars at Wickstrom Ford for Years! I mostly visit the dealership for maintenance on my car. The service team is always very friendly. They go above and beyond! All the service g Years! I mostly visit the dealership for maintenance on my car. The service team is always very friendly. They go above and beyond! All the service guys are always very helpful and very nice. Not to forget the sales staff, in all my purchases I have always felt very comfortable with the price and have always had all my questions answered. Being a female it is nice to be able to trust a sales staff with such an expensive purchase and feel comfortable bring my car in and feel as though they are being truthful. More
I am a first time Ford owner and the service I have received at Wickstorm was way above any other dealerships I have experienced in the past. The professionalism, courtesy and knowledge were definite p received at Wickstorm was way above any other dealerships I have experienced in the past. The professionalism, courtesy and knowledge were definite plus when I left. Definitely would recommend this dealership to friends and co-workers. More
I can’t say enough good things about the Service department at Wickstrom Ford. Even Brian Cook, the Service Director, has gone out of his way to make sure I was a satisfied customer. Usually I am department at Wickstrom Ford. Even Brian Cook, the Service Director, has gone out of his way to make sure I was a satisfied customer. Usually I am in and out quickly but if I have a laundry list for them they always make me feel at home. Free Mountain Dew, coffee, Wi-Fi and a desk to work at…I have to tell you it’s better than my own office! Even when I have shopped around for a better deal at non-dealership service centers I could not find one. It is very comforting knowing that I am getting the best service for the best price from the actual dealer of the vehicle (2003 Expedition). More
I have been taking my vehicles to Wickstrom Ford for over 6 years. I am always treated excellent when I am there. They have prompt service and the repairs are done right the first time! I have recommende 6 years. I am always treated excellent when I am there. They have prompt service and the repairs are done right the first time! I have recommended Wickstrom to many friends and they too have had excellent relationships with Wickstom. More
I have had such a good experience with this dealership, and specifically Todd Prestage, that not only have I bought a car from this dealership, my Dad did, my sister did, and my brother in law did. Very fr and specifically Todd Prestage, that not only have I bought a car from this dealership, my Dad did, my sister did, and my brother in law did. Very friendly, very professional, and has been helpful with any and all service issues when they arrive. More
I would like to thank Todd for his professionalism. He always seems to go above and beyond for me when I am in search of a new vehicle and I respect that. He is a pleasure to work with and I will continu always seems to go above and beyond for me when I am in search of a new vehicle and I respect that. He is a pleasure to work with and I will continue to contact him whenever I am in need of a new vehicle. More
The folks at Wickstrom know how to treat all of their customers with courtesy and respect. Every time I visit any of their dealerships (Chrysler, Jeep, Dodge, Ram or Ford, Lincoln, Mercury, I feel like I customers with courtesy and respect. Every time I visit any of their dealerships (Chrysler, Jeep, Dodge, Ram or Ford, Lincoln, Mercury, I feel like I am family. I take all of my vehicles to Wickstrom, simply because they are the best! Best quality, best price! Congrats on the new renovation, it's wonderful. More
I had a great purchase experience at Wickstrom Ford. I would buy there again when the time comes. They were quick and the process was painless. The car performed excellent and was in perfect condition w would buy there again when the time comes. They were quick and the process was painless. The car performed excellent and was in perfect condition when delivered. Chris was very helpful with pricing information and helped us to make the right choice on our new car. More
Rated 5.0 out of 5.0 WOW i just got my oil changed... Incredible lounge, before I knew it the service on my vehicle was done... as i enjoyed my free starbucks while i checked my email on the PC in the lo Incredible lounge, before I knew it the service on my vehicle was done... as i enjoyed my free starbucks while i checked my email on the PC in the lounge. I own a Lexus but service at Wickstrom because they are quick, the place is spotless and a fair price. My wife drives a Ford and my daughter a Jeep both purchased from Wickstrom and we service all of our vehicles here........... Highly recommend GEO... More









