Wickstrom Auto Group

I love the drive up service without having to make an appointment and the extended service hours. When giving an estimate on length of time the service will take they always are finished before the estim appointment and the extended service hours. When giving an estimate on length of time the service will take they always are finished before the estimated time. If I am going to wait for the car they always seem to try to get it out quicker than promised to reduce wait time. While price may be slightly more than the "quick" service shops, I feel that I can trust the mechanic's judgment and that I am not getting sold services that I do not need. Wickstrom would not be in business as long as they have without the great staff. More

Best dealer in the Northwest suburbs by far. As a local fleet manager for two different Village's, this dealer is the most effecient, friendly and reliable dealer i have had the pleasure to work with. The fleet manager for two different Village's, this dealer is the most effecient, friendly and reliable dealer i have had the pleasure to work with. They have very knowledgeable employees; from service writers, ASE technicians, experienced parts staff, sales team and most of the employees have been there over ten years plus. I would recommend this dealer to anyone looking to purchase or to have their vehicle serviced! More

I have purchased and or leased over 30 cars for personal use and Wickstrom Auto Group is by far the most reputable and professioanal organization I have ever had the pleasure of dealing with. My sphere of e use and Wickstrom Auto Group is by far the most reputable and professioanal organization I have ever had the pleasure of dealing with. My sphere of experience includes American cars, Mercedes, BMW and Lexus. Wickstrom offers a solution to your needs vs. selling you a car, and their service department is spectacular. When you do business with the Wickstrom Group you become part of the Wickstrom Family, a major unperpinning of their enormous success over the decades. If anything, visit Wickstom an experience their professionalism and use that as a benchmark. More

Great dealership, would recommend to anyone. Service and sales are excellent and very courteous and helpful. I usually feel pressured at a car dealership, even when it is just for a service visit. T and sales are excellent and very courteous and helpful. I usually feel pressured at a car dealership, even when it is just for a service visit. This dealership made me feel at home, and welcome no matter what department I am dealing with. More

I was greeted when I walked into the dealership, I was asked if I needed help i said I was just looking for now, then i was told if I need help to let them know. When I did need help every question I aske asked if I needed help i said I was just looking for now, then i was told if I need help to let them know. When I did need help every question I asked was answered honestly. It was the best experience i've ever had buying a car. There service department was as as friendly as could be. I have sent my wife there for service and was worried they might try to add additional items because she knows nothing about cars. They never tried to oversell her anything. I would never think about buying a car from anyone else. My salesman calls me occasionally to ask me how everything is going and never tries to get me to come in and purchase a new vehicle. Last the showroom and service department are very clean. More

Years ago we began dealing with Glen. He is very Years ago we began dealing with Glen. He is very personable and helpful. We purchased 2 Lincolns before with him guiding us. Then we purchased a F Years ago we began dealing with Glen. He is very personable and helpful. We purchased 2 Lincolns before with him guiding us. Then we purchased a Ford Edge SEL, in October and an MKS in December all with his help! Mitch was also wonderful. His knowledge of the vehicles we purchased was outstanding. He stayed with us for over 2 hours each time going over every little detail! We felt very comfortable driving away. Brandon also helped us decide on the MKS. He is very knowledgeable also. Every little detail was given and even during the test drive, he knew the ins and outs of the vehicle. Todd was our finance person. He went over every line explaining the cost, taxes etc. He helped us decided on leasing vs purchase. Once again, very knowledgeable. The service dept at this dealership is great. People are friendly and always courteous. I would recommend this dealership highly! Thank you and you can be assured we will be purchasing from them again. Kathy & Carl Pearson More

Bought 2 new cars in July. Have always trusted Dave Alison with our business. He's very knowledgable and was very helpful with explaining the gaggets on the vechicles and setting stuff up. We have alwa Alison with our business. He's very knowledgable and was very helpful with explaining the gaggets on the vechicles and setting stuff up. We have always had great service from the sales department. Wickstrom's service department is extremely wonderful. Mike Murphy has given us exceptional service for years. Service is fast, courtous and accurate. I would recommend Wickstrom to anyone looking for a vechicle or just service it's a wonderful place, they treat you well. More

Wigstrom Chrysler may not be the closest dealer to my house but it is the only dealer I trust to take my 300C to for service. The service staff, especially Dan Huff, is always courtious and quik to ret house but it is the only dealer I trust to take my 300C to for service. The service staff, especially Dan Huff, is always courtious and quik to return my call when he's busy. He always calls with a thorough explaination of the work needed and an accurate estimate of what it will cost. The work is always done quickly and always to my satisfaction. Two of my children own Dodges and they also take them to Wigstrom. Once in a while one of my kids will tell me they had to get serviced elsewhere because of one reason or another and they ALWAYS end up calling me later with a sad story of how the were dissapointed. I will continue to make Wigstrom my ONLY service dealer and I'm sure I will check them out when I'm in the market for my next Chrysler. Sincerely Lawrence F. Crawford More

The Wickstrom Service Department sets the gold standard for all service departments. We currently own 5 cars, 3 of which are Fords. 12 years ago my first Ford was purchased and subsequently serviced at an for all service departments. We currently own 5 cars, 3 of which are Fords. 12 years ago my first Ford was purchased and subsequently serviced at another Ford dealer. I was complaining about that service department and someone recommended Wickstrom. I have now been a Wickstrom customer for the past 10 years. The service staff is friendly, responsive, and always professional. The waiting area is very user friendly including recently updated computers for customer use while you wait. The Quick lube is always available and timely. Necessary repairs and potential cost savings are fully explained before the work is begun. Several years ago we bought a new car from Wickstrom. The sales person was knowledgeable, professional, and a pleasure to deal with. We will be dealing with him in the future. Wickstrom is a dealership you should visit. We have never been disappointed with their service or attitude. More

I have never had better service for my vehicles than at Wickstrom. Service Director, Brian Cook, simply meets and exceeds my expectations each time I visit. Started working with these guys 5 years ago af Wickstrom. Service Director, Brian Cook, simply meets and exceeds my expectations each time I visit. Started working with these guys 5 years ago after a competitor failed to fix a problem and still overcharged me! Won't go anywhere else More