Wickstrom Auto Group
Barrington, IL
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Buying a new car at Wickstrom was a unique and enjoyable experience. Todd and his staff provided a pressure-free, relaxed environment. They took the time to answer questions and were very knowledgeable. Ne experience. Todd and his staff provided a pressure-free, relaxed environment. They took the time to answer questions and were very knowledgeable. Negotiations were at a minimum and at no time did I feel pressured to make a decision. Wickstrom's service department, as well as the sales staff, are always courteous and a pleasure to do business with. More
If you had a poor experience purchasing a new car or you cringe at the thought of the new car purchasing experience, you must visit Wickstrom Ford. In each of my last six purchases, Wickstrom has exceeded m cringe at the thought of the new car purchasing experience, you must visit Wickstrom Ford. In each of my last six purchases, Wickstrom has exceeded my expectations with outstanding value and exceptional customer service. Brian and Joe have not only been outstanding to deal with, but we've also had a laugh or two along the way. I'd like everyone to know that these guys stand behind their product and deliver 5 star service! More
Excellent customer satisfaction motivation by this dealer and after two years of experience with them they "walk the talk". This dealership is VERY customer sensitive and works hard to achieve excellence. and after two years of experience with them they "walk the talk". This dealership is VERY customer sensitive and works hard to achieve excellence. More
Worst experience I've had with a vehicle purchase. Was lied to about the overall coverage of warranty and the vehicle has been in the shop for repairs six times in four months. Doesn't pass smog testi Was lied to about the overall coverage of warranty and the vehicle has been in the shop for repairs six times in four months. Doesn't pass smog testing due to faulty parts on vehicle that were present at time of purchase but are not covered under "all encompassing warranty" that was purchased with vehicle. Very unsatisfied with the overall purchase and will do everything I can to help other people from going through this dealer and their lies More
Very nice dealership. Very clean and friendly to the customer. Always told what was going on. Helped me when a different Ford dealer would not. I bought my Ford here new and will do so again when the ti customer. Always told what was going on. Helped me when a different Ford dealer would not. I bought my Ford here new and will do so again when the time comes. Thank you. More
Friendly, knowledgeable, professional. Great sense of humor! Found a car that was perfect for me in a very short amount of time. Was able to close deal in one evening. RECOMMEND THIS DEALER! humor! Found a car that was perfect for me in a very short amount of time. Was able to close deal in one evening. RECOMMEND THIS DEALER! More
Steve took Great care of us. Found the exact car we were looking for and made the entire process seamless. I Highly recommend doing all you vehicle shopping and service at Wickstrom! looking for and made the entire process seamless. I Highly recommend doing all you vehicle shopping and service at Wickstrom! More
Always a great experience. Friendly, helpful and goes the extra mile unlike other dealerships. I always have my vehicles serviced here. Todd gave us a stress free experience when buying our Focus! extra mile unlike other dealerships. I always have my vehicles serviced here. Todd gave us a stress free experience when buying our Focus! More
I am not one to normally post a review however because the experience was so amazing I felt the need to do so. I have bought alot of cars in my time but never have I ever had this great of an experience. the experience was so amazing I felt the need to do so. I have bought alot of cars in my time but never have I ever had this great of an experience. From the moment I walked in I was blown away by the professionalism from my sales person Jared. He never made me feel like he was trying to sell me something. I felt like I was at a car show getting to see several different vehicles and getting all of my questions answered. The best part of the experience was that when I found a vehicle I liked I was presented a more than fair price right from the start and didnt have to do the back and forth game that most dealerships play. I can honestly say that once I found the perfect vehicle I was out of there in an hour. If someone is looking for a no haggle exprience Wickstrom is the place! More
I gathered several e-mail quotes from local Jeep dealers in the process of leasing a 2014 Grand Cherokee. Eric Jensen at Wickstrom won our business by being straight forward with a firm quote that was bette in the process of leasing a 2014 Grand Cherokee. Eric Jensen at Wickstrom won our business by being straight forward with a firm quote that was better than the competition. Other salesman came back with a request to visit their dealership and a vague promise to give us the “best deal”. I appreciated how Eric came back with the best written offer and stood behind the price. The Wickstrom Jeep dealership is “state of the art” with many amenities to make a customer comfortable while their car is being serviced. I would recommend without reservation contacting Eric Jensen and Wickstrom Jeep for any auto purchase. More









