Wichita Auto Plaza
Wichita, KS
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17 Reviews of Wichita Auto Plaza
We bought a car that had issues but Marco was helpful in resolving the issues then allowed us to pick another car that was better an it did have a few issues but Sammy & Marco assured us they'd have it fix resolving the issues then allowed us to pick another car that was better an it did have a few issues but Sammy & Marco assured us they'd have it fixed by a certified Nissan mechanic. I'm glad that in the end we will have a reliable vehicle for my daughter. Thanks Marco & Sammy. More
Bought a 2014 Chevy equinox for lil over 11,000. As we were driving home the check engine light came on. We took it to a Chevy dealership and was told we need a new motor, we paid out of pocket $250 for were driving home the check engine light came on. We took it to a Chevy dealership and was told we need a new motor, we paid out of pocket $250 for diagnostics . Called Marco, he asked us to take it back to him. Marco took it to his mechanic found an engine, he stated he paid for that and the labor. They kept the car for almost a month, once we got it, On our drive home it started to make really loud noises when turning. We took It to our mechanic and had to replace the rear differential, costing us another $1,000. first week needed another motor because the first one had a default. Called Marco and told him we wanted out on the deal bc we shouldn't be having all these issues on a car that suppose to be $11,000. He stated we can’t get out the deal, but call his mechanic bc there a warranty on the motor. Mind you, we didn’t even know there was a warranty on that motor bc no one ever told us or gave us paperwork on it. We brought the car back up to get the 2nd motor replaced, they kept the car for lil over 2 months. Finally we got it back. Within a few days we find out that they have hot wired the wires to by pass the computer, if you put the wires back the car check engine light, stability track, etc all come on, and the car won’t get out of 2nd gear. It’s a hot mess! Furthermore, we haven’t even had this car in our own possession for three weeks because they have kept if for so long. More
Please do not let your family fall into their trap! Please, this is not a “real” dealership and I regret ever involving Wichita Auto Plaza in my life. Please go to a real dealership. Please, this is not a “real” dealership and I regret ever involving Wichita Auto Plaza in my life. Please go to a real dealership. More
This place is a scam! Sells total junk for a high price. BUYER BEWARE! They won't let you take the car to a mechanic to check. Should be a red flag! BUYER BEWARE! They won't let you take the car to a mechanic to check. Should be a red flag! More
We bought a truck that turned out to have some problems we found after we got it home. There was no way WAP could have known. Once it was established that the problems were from the previous owner's abuse/ we found after we got it home. There was no way WAP could have known. Once it was established that the problems were from the previous owner's abuse/neglect WAP paid for those repairs and made the sale right. They were nothing but nice and as accommodating as they could be. We appreciated their understanding and fairness. More
Perfect customer service, will not be the last time to deal with them ❤️ Very friendly, nice, and helpful. Great deals and good prices 👌 perfect hostility deal with them ❤️ Very friendly, nice, and helpful. Great deals and good prices 👌 perfect hostility More
I bought three cars from Marco, they are all in an excellent condition. Great customer service. So friendly and nice. I highly recommend this place excellent condition. Great customer service. So friendly and nice. I highly recommend this place More
Go Anywhere Else I bought a used car after seeing it up on the dealership's website, the salesman Marco hadn't even got it checked by his mechanic before he immediatel I bought a used car after seeing it up on the dealership's website, the salesman Marco hadn't even got it checked by his mechanic before he immediately put it up for sale after buying it from a car auction. Of course I had nothing but problems with the vehicle. Marco refused to give a refund, instead saying the 30 day warranty is only for 10% of labor costs for repairs. To his credit, he had been funding all of the repair fees out of his own pocket (to a point) but regardless this disgusting display is incredibly unprofessional and anti-consumer. I should have checked the other negative reviews here before being so hasty to buy myself a used car from this dealership. The car was $3000, but I bet he got it for $1000 at most. Car was filthy, dash light wiring is faulty, tons of error lights popped up on the dash, front left wheel bearing was in terrible shape. All he paid for was an oil change. He started dodging our calls, lying about what he serviced in the vehicle prior to selling it, and at this point I'm left with something I doubt will last me 6 months. Go anywhere else but here. More
Scam artist Sells overpriced cars to young imexperience consumers. He's a scam! Sells salvage title vehicles to unexpected buyers! No shame or remorse for being a Sells overpriced cars to young imexperience consumers. He's a scam! Sells salvage title vehicles to unexpected buyers! No shame or remorse for being a crook! More