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Whitten Brothers of Richmond Jeep Chrysler Dodge Ram
Richmond, VA
719 Reviews
Discover the exceptional car-buying experience at Whitten Brothers of Richmond, where the Whitten Advantage ensures top-tier service and satisfaction. Situated on Midlothian Turnpike, our dealership features an extensive selection of new Chrysler, Dodge, Jeep, and RAM vehicles, alongside a wide variety of high-quality pre-owned cars. Our committed team provides personalized, transparent service, making your visit enjoyable and stress-free. With a cutting-edge service center and a strong emphasis on community involvement, Whitten Brothers of Richmond is dedicated to meeting and exceeding your automotive needs.
Experience the Whitten difference at Whitten Brothers of Richmond today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 719 reviews
October 08, 2012
Tracey Boone has been my service person for many years, and that is for a very good reason. The appointments are kept, and time committments are met. If something unexpected occurs, I am kept apprised of t and that is for a very good reason. The appointments are kept, and time committments are met. If something unexpected occurs, I am kept apprised of the progress. When work is required it is clearly explained, and done professionally. I have bought a number of cars from Whitten, without comparative shopping, because of the quality of the service experience. More
by Robert Moore
Employees Worked With
Tracey Boone
October 07, 2012
Tracey is great to work.She is very knowledgeable and professional.She always has my car ready when I need it to be and has worked with me in a couple of situations where i had no appointment and really professional.She always has my car ready when I need it to be and has worked with me in a couple of situations where i had no appointment and really needed my vehicle looked at.She is a great asset to this company. More
by jpharris
Employees Worked With
Tracey
October 07, 2012
I really enjoyed my experience buying my new 2012 Dodge Charger from Whitten Brothers. I initially wanted a used car, but was disappointed to find out it had been sold. John showed me the 2012 Dodge Char Charger from Whitten Brothers. I initially wanted a used car, but was disappointed to find out it had been sold. John showed me the 2012 Dodge Charger that I would end up purchasing and was really glad things turned out the way they did. John was great to work with and they were willing to work with me on price so I could get the best deal possible. I would definitely recommend John and look forward to working with him in the future. More
by djwilbur1
Employees Worked With
John Latimer, John Bland
October 05, 2012
I am very pleased with the quality of service that I have received. They are friendly and always willing to explain what service is needed. Whenever I have service done it is always done in a very timely m received. They are friendly and always willing to explain what service is needed. Whenever I have service done it is always done in a very timely manner. More
by Lewis F
Employees Worked With
Keith Williams
October 05, 2012
Eric was great to work with and so was the general manager. We almost walked out of the deal after speaking with the finance department (Rodney). He was very rude and talked down to us after we did no manager. We almost walked out of the deal after speaking with the finance department (Rodney). He was very rude and talked down to us after we did not accept the extended warranty. He made fun of my husband (after my husband told him he used to be a mechanic). More
by baabell
October 04, 2012
I have had very positive experiences with Tracey Boone. She seems to know exactly what she is talking about when it comes to repairing my Jeep. Very knowledgable. She seems to know exactly what she is talking about when it comes to repairing my Jeep. Very knowledgable. More
by jman092
Employees Worked With
Tracey Boone
October 04, 2012
It was great working with Tracey; she is very courteous and professional. It is great to have someone to tell you when your vehicle is going to be ready and it actually is; while we were discussing the re and professional. It is great to have someone to tell you when your vehicle is going to be ready and it actually is; while we were discussing the reason for my visit; her manager Steve came by to make sure everything was going good. Great group you have here at Whitten; will recommend to all of my friends!!! More
by jenna.goskins
Employees Worked With
Tracey Boone
October 03, 2012
This is the second new vehicle I have purchased from Jeremiah. He always makes the transaction as smooth as possible. There is absolutely no pressure to buy from Whitten as I have been flirting with a Jeremiah. He always makes the transaction as smooth as possible. There is absolutely no pressure to buy from Whitten as I have been flirting with a new purchase for the last three months. Every time I visited with Jeremiah he was honest, patient, and very forthcoming with information to help me make this most recent purchase. More
by rdavis542
Employees Worked With
Jeremiah Bell
October 03, 2012
My family has bought 4 vehicles from Whitten Brothers. Jeremiah Bell has been great to work with in buying the vehicles. All four of our vehicles have been serviced at the dealership. Tracey Boone has b Jeremiah Bell has been great to work with in buying the vehicles. All four of our vehicles have been serviced at the dealership. Tracey Boone has been great helping us with our service needs. More
by vtfan
Employees Worked With
Tracey Boone, Jeremiah Bell
