Whitten Brothers of Richmond Jeep Chrysler Dodge Ram

Eric Chase was fantastic. He was extremely prompt at answering all of my questions and finding me exactly what I wanted in a vehicle. He spent almost 2 weeks with me and never made me feel pressured. I answering all of my questions and finding me exactly what I wanted in a vehicle. He spent almost 2 weeks with me and never made me feel pressured. I had spoken to so many car salesmen that talked down to me or acted as if I had no buying intelligence especially being a woman. Eric listened to everything I had to say and never made me feel as if his knowledge was superior. I was go to Eric again in the future for all my Dodge needs and recommend him to everyone. More

All in all a Very good experience and purchase!! My Wife and I made the trip from Va Beach to see one vehicle in particular a 2011 Toyota 4runner fully loaded and had nice accessories and was practically br and I made the trip from Va Beach to see one vehicle in particular a 2011 Toyota 4runner fully loaded and had nice accessories and was practically brand spanking new only 13,000+ miles, dark grey it was everything that the wife and I wanted Sporty,4x4, some luxury, accessories, fuel efficiency then most SUV's. The wife and I looked at some other options then stated what we came to see test drove it. The sales person Eric Chase was knowledgeable and friendly. We sat down for about an hour while we were bartering the price and they pulled up our credit, they even took a couple hundred off the already low internet price by this time they were close to closing they kept the doors open to deal with us exclusively and even though we seemed some hard customers they were patient and explained all the benefits of all of their programs, warranties and incentives..they really worked with us for the deal we got 2.79 for 72mo.from our bank, what a steel! The Finance guy although late for a dinner obligation was patient and courteous even when he had to redo some paperwork because my wife gave them ID with her maiden name we walked out to our truck I played with the accessories linked in my Bluetooth and we drove home 150 miles only used 1/4tank Awesome!!! More

Richard was extremely professional and friendly. The sales/decision making process that we had expected to be "high pressure" was in fact very relaxed and an experience that we both enjoyed. I would sales/decision making process that we had expected to be "high pressure" was in fact very relaxed and an experience that we both enjoyed. I would recommend Whitten Brothers to all my friends. More

We are regular customers at this dealership thanks largely to Service Advisor Rick Ziglar. His knowledge, efficiency and helpfulness as liaison with the shop technicians always yields completely satis largely to Service Advisor Rick Ziglar. His knowledge, efficiency and helpfulness as liaison with the shop technicians always yields completely satisfactory results. Although we have previously owned several high quality vehicles acquired elsewhere,we intend to obtain our next one at this dealership mainly because we are confident in receiving quality service and appreciate friendly treatment. For us, service is a prerequisite for a purchase. Mr. Ziglar excels in customer service and brings credible regard to his employer. Thank you for the opportunity to comment, W.H.Boldt, Jr. More

Margaret and Harrison were very attentive and great about following up with my wife and I. They put a lot of time into making sure we bought the right car at the right price. We would highly recommend them following up with my wife and I. They put a lot of time into making sure we bought the right car at the right price. We would highly recommend them to family and friends. More

Awsome service and Tracy was the best. Was able to answer all my questions and very helpful. I have had experiences where the service at other places left me confused and doubting what I was told, but not at all my questions and very helpful. I have had experiences where the service at other places left me confused and doubting what I was told, but not at Whitten. Everything was explained to me clearly and had no doubt the entire team was professional and on top of thier game. Great Service ! More

I always get taken care of at Whitten! Keith is always helpful and Larry takes great care of my automobile. I recommend Whitten of Richmond to anyone looking to service their car. THANK YOU!!! helpful and Larry takes great care of my automobile. I recommend Whitten of Richmond to anyone looking to service their car. THANK YOU!!! More

KEITH WILLAIMS HAS ALWAYS BEEN A PLEASURE TO WORK WITH AND HANDLE ALL MY CAR MAINTANCE SINCE I PURCHASED MY FIRST CAR FROM WHITTEN BROS. IN 2000. MY CONFINDENCE IN HIM HAS BROUGHT ME BACK TO PURCHASE A SE AND HANDLE ALL MY CAR MAINTANCE SINCE I PURCHASED MY FIRST CAR FROM WHITTEN BROS. IN 2000. MY CONFINDENCE IN HIM HAS BROUGHT ME BACK TO PURCHASE A SECOND CAR THERE. HE IS "WHITTEN BROS" TO ME. More

I HAVE BEEN DEALING WITH WHITTEN AND KEITH FOR MANY YEARS. I ALWAYS RECEIVE OUTSTANDING SERVICE. I HAVE ALWAYS FOUND KEITH TO BE UP FRONT AND VERY HELPFUL WHENEVER I HAVE TO SCHEDULE SERVICE. YEARS. I ALWAYS RECEIVE OUTSTANDING SERVICE. I HAVE ALWAYS FOUND KEITH TO BE UP FRONT AND VERY HELPFUL WHENEVER I HAVE TO SCHEDULE SERVICE. More

We have purchased 2 Mazda's CX9's, one in 2010 which was totalled in an accident and another replacement CX9 in 2012. We also leased a 2012 Jeep Wrangler all with Margaret Hall's assistance. She is extreme totalled in an accident and another replacement CX9 in 2012. We also leased a 2012 Jeep Wrangler all with Margaret Hall's assistance. She is extremely helpful and knowledgeable. We will continue to work with Margaret in the future. We are very pleased with Whitten Bros of Richmond. Margaret has always gone above and beyond assisting us and we can't imagine working with anyone else. We also have had an excellent experience with Whitten Bros service department. They have always provided prompt service and washed our vehicles when requested. So YES, we are 100% sold on Margaret Hall and Whitten Bros of Richmond. Charles & Linda Maneval More