
Whitten Brothers of Richmond Jeep Chrysler Dodge Ram
Richmond, VA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 719 reviews
Bruce and Hope were both very helpful with our purchase of our 2016 Jeep Cherokee. They went above and beyond to make sure we were satisfied in every aspect! of our 2016 Jeep Cherokee. They went above and beyond to make sure we were satisfied in every aspect! More
With Ryan's warm welcome video, Willie's friendly sales and Hope's extensive walk-through as we finalized the purchase, I'm now a customer for LIFE! I had the BEST experience. I had a to buy a car quickly and Hope's extensive walk-through as we finalized the purchase, I'm now a customer for LIFE! I had the BEST experience. I had a to buy a car quickly - the Whitten Brothers team not only made it possible and economical but also a really pleasant experience that made me honestly feel as if I were a longtime friend. Hope was so patient and empathetic as we walked through the final stages of finances. They even put on my tags and changed out my key fob batteries to ensure I was all set. They really converted what could have been a stressful experience into a such an easy one. More
It was a pleasure dealing with Evan. Initially, the price was a bit high but he kept in touch as he tried to work a deal to get me into my budget. was a bit high but he kept in touch as he tried to work a deal to get me into my budget. More
Beware service manager is awful was told they couldn't fix my 2019 ram truck at this time there was a software issue that was being worked on. This was late September Said i needed to call Chrysler get ca fix my 2019 ram truck at this time there was a software issue that was being worked on. This was late September Said i needed to call Chrysler get case number. I left to many messages to count for Jason (SERVICE MANAGER) to call never did until i spoke to Zach the owner. then he called that day and said he would call every week never has called. Got attorney he said even thought they told me it couldn't be fixed at this time I needed to take to another dealer for lemon law to apply. Well guess what after 2 months of believing them. I took it to Pearson Ram they fixed it right away. More
No issues. Truck was ready for me to pick up. Paperwork went smooth. Howard and Jon got me going in reasonable time frame. Recommended to anyone who wants to get a car. Have to go back for undercoating but went smooth. Howard and Jon got me going in reasonable time frame. Recommended to anyone who wants to get a car. Have to go back for undercoating but don't anticipate any issues. More
Abdul helped me reach my goal of truck ownership! He was so friendly and helpful. I did not feel pressured or anything. Very happy with him! so friendly and helpful. I did not feel pressured or anything. Very happy with him! More
My family has been doing business with Whitten for years and its always been a great experience. Bruce BBQ Anderson was awesome to deal with very personable and worked with me to get me in my new car. and its always been a great experience. Bruce BBQ Anderson was awesome to deal with very personable and worked with me to get me in my new car. More
They are the best they really looked out for me and the service department is awesome is good as it gets very friendly people there. service department is awesome is good as it gets very friendly people there. More
Howard and the team at Whitten made the car buying process so easy! I’d recommend them to anyone looking for a new or used vehicle. process so easy! I’d recommend them to anyone looking for a new or used vehicle. More
After dropping our daughter off at college, we decided to drop in for a quick look at a new Jeep Wrangler. This was on a Friday at 5 pm, and before closing at 6 we had a deal on a new Jeep and I traded a 201 drop in for a quick look at a new Jeep Wrangler. This was on a Friday at 5 pm, and before closing at 6 we had a deal on a new Jeep and I traded a 2019 Chevy truck for a 2020 Ram Laramie sitting it the spot next to us. Well, that was easy and Willie made it happen, with our trade-ins 100 miles away! Switching vehicles was effortless as they met us halfway and dropped them off on our schedule. Great service and the price was right. Wish they were closer but a good excuse to visit the kid and get the service we need. More