
Whitten Brothers Mazda
Richmond, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Great Experience This was my first time purchasing a new car from a dealership, and the guys at Whitten were great to work with! I test drove both used and new models, This was my first time purchasing a new car from a dealership, and the guys at Whitten were great to work with! I test drove both used and new models, and ended up going with a new Mazda 3. They answered all of my questions regarding the car and financing, and Bill went over every inch of the car with me before I drove it off the lot. Very pleased with my experience. More
Much Better In the past, I have tried buying cars from here in the past and have walked off lot with checkbook in hand and gone down the street to buy a car. Th In the past, I have tried buying cars from here in the past and have walked off lot with checkbook in hand and gone down the street to buy a car. This time I was not on the lot 5 minutes before I was asked if I needed assistance. Melvin Roberts was very helpful and made my initial visit very pleasant although I was buying from Jeep and he was a Mazda salesman. He did alot of the leg work and assisted me in getting what I wanted brought over from the Ashland location. Then next day Monty Baker took over and continued the great service. The rest of my experience went well, I had questions and they all took the time to make sure I was comfortable with my decisions.Great job fella's, I appreciate it. Pat More
I love my Mazda! I went to the dealership on Midlo, not thinking that I would purchase a new car. Harold came and introduced himself and from that point on, he made my I went to the dealership on Midlo, not thinking that I would purchase a new car. Harold came and introduced himself and from that point on, he made my mother and I laugh! Not thinking that I wanted an another Mazda (I've had my Mazda 3 since 2008), but it was the best purchase for me. Harold was down to earth and was very informative about different vehicles! Everything that I wanted in a vehicle, I got it in my 2017 Mazda CX-5. Thanks Harold, I appreciate your help! More
Purchasing new vehicle I received excellent and courteous service while purchasing new vehicle. Everyone was knowledgeable and helpful. Service was excellent and what I ha I received excellent and courteous service while purchasing new vehicle. Everyone was knowledgeable and helpful. Service was excellent and what I have come to expect from Whitten. More
Low pressure experience Shopping for a new Mazda for my husband. Haven't made our final decision yet, but if/when we come back, we will be shopping with Bill. He was helpfu Shopping for a new Mazda for my husband. Haven't made our final decision yet, but if/when we come back, we will be shopping with Bill. He was helpful, friendly, took the time to answer questions, and was low pressure. More
Gerald Clarke - great experience My mother-in-law was looking at a CX-5. Gerald was extremely helpful and professional without being pushy at all. If she decides to go with the Mazd My mother-in-law was looking at a CX-5. Gerald was extremely helpful and professional without being pushy at all. If she decides to go with the Mazda, we will definitely work with Gerald. More
In good hands My entire experience from start to finish was a very pleasant one. My husband and I worked with Gerald Clarke. Gerald was very thorough and patient My entire experience from start to finish was a very pleasant one. My husband and I worked with Gerald Clarke. Gerald was very thorough and patient with me. I went from driving an 11 year old van without Bluetooth to Mazda CX-5 with more bells and whistle than I could have hoped for. You can only imagine how many questions I had. He never once made me feel rushed. I would highly recommend using Gerald for your next car purchase. More
Honest salesmen and smooth process I went in to buy a new car and trade in my old one. They were all helpful, honest about what they like and dislike about car features and helped me f I went in to buy a new car and trade in my old one. They were all helpful, honest about what they like and dislike about car features and helped me find the perfect car for me. They did not try to oversell me on anything and help me set up a financial plan. I also forgot some things like my title and they were so understanding stating I could bring it in the next day. They really treat you like family! More
Great car, great purchase experience From the moment I stepped on the lot to driving away in my new CX-5, I found the experience at Whitten to be very pleasant. The showroom is immaculate From the moment I stepped on the lot to driving away in my new CX-5, I found the experience at Whitten to be very pleasant. The showroom is immaculate, open, and relaxed. Our sales person (Gerald) was exceptionally friendly and very knowledgeable about all models from trim levels & features down to the fine details of the engineering and he showed a particular interest in helping me choose the right fit for my personal needs & driving style (also appreciate the quick & friendly accessory install by Nick a few days later). I've been thoroughly enjoying the car ever since and would recommend the dealership unreservedly. More
The Greatest The service was so great from Mr. Melvin Roberts my family purchased two vehicles in one week. Mr. Melvin does every thing he can to work out the best The service was so great from Mr. Melvin Roberts my family purchased two vehicles in one week. Mr. Melvin does every thing he can to work out the best deal for his customers. He is a very relatable family man. The only Con of both purchases was the length of time it took to process the deals. Good thing Mr. Melvin has great entertaining skills. I definitely recommend! More