
Whitten Brothers Mazda
Richmond, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 195 reviews
Overall great experience Stopped by to look at a used Mazda 6. Scheduled a test drive online and when my family and I arrived, Melvin was sitting outside with the keys in hand Stopped by to look at a used Mazda 6. Scheduled a test drive online and when my family and I arrived, Melvin was sitting outside with the keys in hand to great us. Melvin was great, very funny, and made the experience enjoyable. We were at the dealership for at least few hours and he was very patient. Melvin and Mike worked to the price within my range, and have reasonable monthly payments. They were very attentive and both Mike and Melvin are great people. The only thing that subpar was the detailing work (cleaning up the car) before I left the lot. Overall, it was a great experience thanks to Melvin and Mike More
I have no complaints. I have been coming to this dealership for almost 10 years and I can say I’ve never had an issue with the team and that everyone has/does/continues to I have been coming to this dealership for almost 10 years and I can say I’ve never had an issue with the team and that everyone has/does/continues to do their best to lookout for me. I really appreciate that coming from the customer service industry myself. Even during trying times with my 07 CX-7, I was happy to begin my first lease option ( 16 M-3). It was a whole new experience, bringing it back to my Lancer days...I digress lol. But, here I am in my next vehicle (CX5) and I can not be more thrilled to be back up in the air! Not to mention it’s pretty sweet! I’ve missed it and the whole transition and transaction was quite smoothed...definitely a plus. I give 5 star Kudos to Melvin for being my #1 wingman since the beginning! More
Excellent overall experience. This is my second purchase from Whitten and I am extremely satisfied.I would be likeley to come back again.I really trust the full staff. This is my second purchase from Whitten and I am extremely satisfied.I would be likeley to come back again.I really trust the full staff. More
Great experience I recently purchased a 2017 Mazda CX-5. Although the process took awhile, our salesman, Bill, was so unbelievably thorough and I never felt pushed one I recently purchased a 2017 Mazda CX-5. Although the process took awhile, our salesman, Bill, was so unbelievably thorough and I never felt pushed one way or another. The overall experience was great and I feel very good about owning a Mazda and going back to Whitten brothers for any future service. More
Friendly and accommodating Abdul Khalili is an absolute pleasure to work with. He is friendly, professional, and kind. I appreciate that he was not pushy, and was readily availa Abdul Khalili is an absolute pleasure to work with. He is friendly, professional, and kind. I appreciate that he was not pushy, and was readily available to answer questions. More
Stress-free new lease experience Our sales professional Abdul and the rest of the Whitten team made sure we had exactly the vehicle we wanted at the right price and all of our questio Our sales professional Abdul and the rest of the Whitten team made sure we had exactly the vehicle we wanted at the right price and all of our questions were answered. It was a stress-free end to our lease as we moved on to our next Mazda. Thank you! More
Car Buying Made Easy Process was hassle free. My sales Rep Nick was easy to work with and was quickly able to find us the model and color we wanted form another dealer. Process was hassle free. My sales Rep Nick was easy to work with and was quickly able to find us the model and color we wanted form another dealer. I found hi to be responsive and efficient without placing any pressure on us to buy. More
Mazda3 Bill Edwards worked very hard to find the car that we wanted. He was professional. Happy with our experience. Jay was able to find us better financing Bill Edwards worked very hard to find the car that we wanted. He was professional. Happy with our experience. Jay was able to find us better financing, what was awesome! Thank you Whitten Brothers More
Easy Day This is the second time I've bought a vehicle from them and they beat the prices of my local dealership. I travel 6hrs to get my vehicles and it's wor This is the second time I've bought a vehicle from them and they beat the prices of my local dealership. I travel 6hrs to get my vehicles and it's worth it. More
Great experience! Go see Nick Burton. We left feeling really good about our purchase. He was helpful and got us what we were looking for. Great service! Go see Nick Burton. We left feeling really good about our purchase. He was helpful and got us what we were looking for. Great service! More